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    Design by Melanie Ltd

    1.0 (1 review)
    Closed 9:00 am - 4:00 pm

    Services - Design by Melanie Ltd

    Countertop installation

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    1 year ago

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    The Inspired Bath - Add a caption

    The Inspired Bath

    (3 reviews)

    $$

    Follow up on the Dartmouth UnInspired Story. They tell you "There's nothing we can do". Lie like a…read morerug once again. I went to Middletown Inspired Bath and got $125.00 OFF THE SAME VANITY, after explaining the experience in Dartmouth. Not doing the laser measurements / install from them, in the end will save a couple of bucks. We were able to give the other vanity to a contractor working on the house and it worked out well for him. Go to Middletown and you'll see the difference is literally night and day. Steer Clear of Dartmouth (posted as a Dartmouth resident). Later Gators~

    While I can very much recommend the folks at the showroom, and the nice displays at their showroom,…read moreI am giving this company only 2 stars. The issue is the delivery service. They refused to deliver my purchased equipment (for a new bath) into my home where it will be used due to their fear that they would be sued if they soil my carpet or scratch my floor. All they would need is a simple waiver statement for the carpet or floor. The delivery consisted of one guy (the truck driver) showing up and wanting to make the delivery UNASSISTED, with the company's excuse being that they usually deliver to the "contractors" who are standing by to take delivery. This is really bad policy that could result in breakage of components...all to prevent hiring of a second deliveryman to assist with the delivery. Lowes and Home Depot ALWAYS send two deliverymen out and are ALWAYS happy to deliver the equipment wherever needed. I hope that Inspired Bath pays more attention to all aspects of their customer service in the future, including delivery policy.

    Cabinet Design and Outlet - Amesbury White Kitchen

    Cabinet Design and Outlet

    (3 reviews)

    I'd give them no stars if I could. This place is nothing but a rip off. The "designer" and I use…read morethe term loosely, has no damn clue as to what she is doing. She screwed up my order, wanted more money, told her to pound tar and to figure it out since she screwed it up and tried to blame her software, then she sends me pieces I don't even need, doesn't give what I DO need. Told her I was returning it for a refund and she tells me that she's not giving it to me. She blames the carrier company for her incompetence, claims she sent what I need and I have never received a thing. This place is getting sued! You picked the wrong B*TCH to play with!

    My husband and I ordered cabinets from Swansea Cabinet Factory Outlet. When visiting the showroom,…read moremy husband selected glass-front cabinets. He was told that these were special order and would therefore take about 4-weeks to be shipped, and there would be a $200 delivery cost. When the cabinets arrived, none of them had glass. We called and were told that the cabinets were "prepped for glass," and did not come with glass fronts. This is not how they were displayed in the showroom; my husband also asked the salesperson specifically if the cabinets we chose came with glass-fronts, and they said "yes." At no point during their transaction were we informed that the cabinets did not actually come with glass. Imagine our disappointment, after waiting 4 weeks, when our cabinets arrived NOT as we had intended them. While I understand that people make errors, I am very disappointed with how Cabinet Factory Outlet handled this. We called and asked for a partial refund and were told that isn't possible, but that we could return the cabinets for a refund or exchange. This seems well-and-good, until you are trying to return an entire kitchen's worth of cabinet, for the following reasons: 1) A whole kitchen's worth of cabinets do not easily fit into a car for return 2) We paid a delivery fee to have cabinets delivered that were not as we expected 3) Because the delivery slip conveniently flew out of the delivery driver's window, we were unable to check the packing + delivery slip, at which point we may have uncovered this error and had the option to decline the delivery then-and-there 4) The cabinets are displayed in the showroom WITH glass, and my husband asked SPECIFICALLY if the cabinets came with glass and was told that they do. I don't expect a full refund on these cabinets by any means. However, a compromise on both sides would have been ideal. One where we agree to keep cabinets that are not as we hoped, that will require us to incur more costs and more time for our kitchen renovation, and one where Cabinet Factory Outlet acknowledges + takes ownership of the mistakes on their end, by providing a partial discount. At the VERY LEAST, Cabinet Factory Outlet could refund the delivery fee. I find it ridiculous that we paid to have cabinets delivered that were not as promised and are also being told that if we want a refund we have to take our time, money, and effort to return them. It's sad to say, but I've honestly had better customer service at Lowe's.

    Design by Melanie Ltd - kitchenandbath - Updated May 2026

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