Excellent customer service from beginning to end. Justin was my service rep and provided excellent…read moreinformation and assurance as I expressed concern about timing and workmanship! We had them installed carpet 3 1/2 years ago and Justin told me they would honor their warranty their install from 2023 to stretch one room for free even now. We also needed to have one empty bedroom carpeted. They came out the two days after I talked to them and a team of two completed both tasks under 2 1/2 hours. A couple hours after they cleaned up and we're gone a representative from the company arrived to inspect the work . Seriously???? To me this was the absolute best example of customer care I've witnessed in a long time! I'm certain it also prevents the company from having to make unnecessary service calls . What a wonderful way for the company to keep their commitment to their customers and to grow their business. The materials and the install were affordable and I wouldn't hesitate in recommending Big Bob's Flooring Outlet. To anyone in the region.

We purchased our flooring from Big Bob's and Austin installed it with professional knowledge…read more Justin sold it to us and answered all our questions. We had a problem with the transition from our rooms and John couldn't be more helpful and sent Jaime (sp) to install and again was very proficient and knowledgeable. Would recommend them highly.

Exceptional service and friendly technicians. Did a fantastic job on our carpets. Would highly…read morerecommend.

I am so shocked, I called Semper Fi, I was told it would be around 300 to clean the carpet with pet…read morestain service and I was ok with that, I knew that was a rough estimate and it could be a bit more, well when the tec got there the price jumped to a little over 500. My poor husband was left speechless. I know things are high but damn, who can afford that, we are both on social security and this place is a rental. He told my husband that the pet solution was 100 a gallon and they would need to use 1 1/2 gal. these people should be ashamed of them selves. I thought car salesmen were crooked, taking advantage of the people is wrong.

Very friendly and helpful staff. Had a mission looking for flooring to match my existing, and was…read morepleasantly surprised when they were able to find something almost identical to it! They were highly communicative with me and appreciate they're time. Highly recommend. Installers were quick and clean!

Stay clear of this place. There are other carpet/tile companies you can shop at. If you go to this…read moreplace on your own, you are out of your mind. If this place didn't have a contract with The Hall Brothers (a company with no pride, shameless, where good quality doesn't exist) they wouldn't be in business. Don't waste your time dealing with them over some defective job they did on your house. If they do (which doesn't come easy) you're just going to get the same exact result. If you want it to be done right you will have to hire someone else to redo their disaster. They suck, they absolutely without a doubt do not care about customers. They don't need to satisfy customers, they don't need to keep customers. Customers don't write them a check the builder does. A builder with identical work ethics. Think about it, what would you have to do to get them to honor the warranty and get at least descent work? Take them to court? It will cost you! My one and last time I dealt with this pathetic scum company is when they installed the carpet in my house before the windows were installed. When we went to check on the progress we walked into our house and saw brand new carpet with sand, saw dust, cut pieces of 2x4, nails and cut up pieces of drywall all over it. The windows were not due to be put in for another 3 weeks. This BS wasn't the only idiotic thing they did. They installed the wrong color carpet. We had brown tile with taupe color carpet. Taupe and brown don't go together at all. Guess what? It wasn't their problem the windows weren't installed yet" is what I was told. I responded "you should know better not to install carpet in a home without windows installed yet. They're not even done putting up the drywall." His response to me was, "listen, I'm not going to continue discussing this with you. As a favor I will send a guy out to shampoo the carpet and I don't even have to do that. My response, "I can't believe you guys did this it is so messed up."That is when I realized the color was wrong. I let him know that too. His response "we did not install the wrong color, what got installed was what was written down." His reply, "I'm done with this matter, its not our problem. Then he hung up on me. Unbelievable! There is only 1 answer to such poor poor service. The owner is a shameless, worthless, nasty scum bag. They have screwed over so many people and will continue on. The 5 star reviews they have are not from actual customers.

Conrad's is doing work on our backyard neighbors home. They sprayed the neighbors brick wall and…read moredidn't account for over spray and got paint on our shed, equipment, and plants. We called the office and receptionist said she was going to tell the owner. We never got a call back and we called two more times after that. They have no respect for other peoples property or the damages they caused. We also complained about water that is seeping through the brick wall, in which they responded to the neighbor that it won't cause damage because they added plastic. I don't know if the know how water works and the erosion water causes. I guess we'll see what happens.

Diana and Esmerelda were fantastic to work with. They were professional and courteous at all times…read more Never did they treat is with disrespect even when we were dealing with issues during our build.

Awesome service. I called Sergio mid afternoon while he was doing a job an hour away, he promised…read moreto squeeze me in and did so. Sergio explained the process and how long it would take to complete my three rooms; he delivered on his promise. Give Sergio and Plus 1 Carpet Care a try.

I corresponded with this business because I'm looking to get the carpets in my boat shampooed. I…read moregot a response somewhat quickly from Sergio. He told me to give him a call so he could go over packages or deals, etc. I called him, he asked for pictures of my boat in the area I want cleaned which I sent to him. We spoke on the phone and arranged a time and date for him to come and do give me a more clear estimate and possibly do the work. When that time/date rolled around a few days later, I got a no call/ no show. I like to give people the benefit of the doubt, and I thought maybe they just got too busy and that he'd follow up the next day. Nope. Never heard from him again.

Myself as well as my clients have used Richard Beshear! In addition to doing a great job he is very…read moreresponsive and fair! Thanks for everything Richard!

I highly recommend Beshear for anyone looking for flooring installation. First of all, as seen in…read moreother reviews, Richard is great. He takes the time to answer your questions and provides great customer service. Even though installation was delayed, Richard was quick to communicate updates with us. I say this because many companies/contractors are horrible with communication. Rigoberto (I believe is his name) came to install and he was such a great worker. This man demoed our kitchen floor and installed the vinyl flooring in two rooms in just two days by himself. He also installed and painted our new floor boards. The work and materials are high quality and our floor looks great!

Fantastic service. Highly recommend to everyone. This man goes beyond expectations to deliver a…read moregreat service. Had problems with item he fixed it without further charges. Hire this guy.

JR caulked my walk in shower, he was fast with the service, his pricing was upfront, honest, and…read morefair. He was flexible with scheduling as well. I'd recommend his service in the future.

Premier Services provides top quality workmanship with attention to detail! They treat all…read moreprojects as if they were their own. I have been 100% satisfied with every project they have completed for me: house painting, replacing light fixtures, replacing faucets, installation of a heating duct, replacement of garbage disposal, screen door repair, and replacement and re-routing of a blocked down-spout drainage line. I have no hesitation in recommending their services!

We had several areas in need of drywall repair and had been "stood up" by two different…read morecontractors. I found Premier Services along with two others that I contacted when I Googled drywall installers on a Friday morning. I left messages on all three and within minutes I had received a call from Joe at Premier. He stopped by within an hour to give us an estimate. (I never received a call back from the other two.) Fast forward - Premier Services came to the rescue! They came out and got the job(s) done in a timely manner and at a very fair price. The work was well done and I would totally refer anyone to call them for a quote on any work you might need. The pics are proof positive that they do good work; they are very respectful when working in your home!

Great handyman! He was able to come out and install some Ring Security Cameras around the house and…read morealso trim down a couple branches of a tree blocking the camera's view. Very fair prices. Would use him again and highly recommend to everybody! A+

From the owner: My number one speciality is definately flooring . Weather it be laminate planks, lvp, tile work or…read moreplain old linoleum,you can rest assured it's going to be done right and your going to love the finished product!Customer satisfaction is, and will always be,my number one goal in all the jobs I do. I know that without customers there wouldn't be any business! I take the extra time to do it right, to do it the way it's supposed to be done , and to make sure that I don't have to come back and do it again! I love what I do and couldn't imagine doing anything but this type of work. I have the passion and the drive that I would want in someone if I were to hire them to do a job for me! I hold myself up to the kind of standards that any one would expect from someone performing a payed- for- service. I specialize in flooring with the experience and know-how to make your floors look beautiful. If repairing the sub floor is needed, I do that. If your floor needs leveled out, I can do that. If you need a piece of flooring or tile replaced due to damages, I can do that. No matter what the job entails, when it comes to flooring don't take a chance with someone else, when I'm on the job you can relax and rest assured it'll be done right. Take a look for yourself in my gallery, check my references, or speak with any of my 100s of customers and I'm sure you will make the right choice. Don't leave your dreams or your money in the hands of someone else. Ask about my 2,3,&5 year guarantees.