The employees were nice. However I had to close my account due to all the Fraud going on with my…read moreaccount. It has been 6 months and I still get calls asking if I made a purchase in FL, TX, etc. MAKES ME VERY MAD!!!

Went in to change my last name and I was greeted by a friendly employee that got to me to someone…read moreright away! They were super fast and didn't make me go through all the hoops and such to change my name.

I have banked here for about 7 years, had my savings in there and my checking. I applied for a…read morecredit card and was told that a write-off of 10 years ago was the reason for denial. I have since taken all my savings out and looking for a new bank for my retirements deposits. I have $300,000 in an annuity and a savings for my grandchildren's eduction. However, I'm not good enough for a credit card. Disappointed isn't the word I'm thinking of.

I love this bank this is my bank awesome people they love to help customers very friendly and…read morecurtious this is the best bank in utah i will NEVER change banks i will stay with this bank FOREVER GO UTES!!!

A nice spacious Credit Union. America First is a great place to manage your money and as any…read morethey're super nice and quiet. They also have a coin counter for members. Good bathrooms and speedy service.

I like Credit Unions as the big banks are pathetic losers who hosed our country, so I keep my…read moredollar dollar bills local. AFCU has always been great to deal with and they have a lot of locations along the wasatch. They have great interest rates on loans and every time there is a little suspicious activity on my account I get a call to verify my last 5 purchases. I found fraud through that before so ya, I'm a fan.

This might be the worst branch I have ever visited. To say the girls behind the counter are…read moreincompetent would be a huge understatement. DO NOT BANK HERE! They will try and steal your money!

Banked with Washington Mutual till Chase became owner of Wash. Mutual. This was over 20 years ago…read more I trust Chase, the customer service is excellent, wait a little longer due to Covid. I had a dispute with a furniture store not delivering items purchased for over 6 weeks. The store would not cooperate but once I called customer service related to purchased furniture on credit card I was immediately credited for purchased. The store was called by Chase to inform them of what was taking place. It all worked well. Thank you Chase customer service!!!

Came to drop off some cash and deposit it. Lindsey was an absolute treat and wished us merry…read moreChristmas. She was super helpful, funny, and effective. Generous with her help and will follow up with a personal call later. Above and beyond!

Lance Bigsby helped us set u our new accounts and was very helpful in making decisions on what all…read morewe wanted. He is so very nice you walk out feeling like you just visited a friend instead of a business!

I've been a loyal customer of Key Bank for more than 50 years. (Before it was named 'Key Bank')…read more Last week I went in to the Bountiful Branch of Key Bank to buy some quarters. I was treated horribly! They acted like I was trying to scam them in some way, and told me they only had 3 rolls of quarters in the entire bank. It was obvious that they were lying to me. There were three different employees there that treated me terribly. I won't be leaving Key, because other branches have wonderful, helpful people. Just avoid the Bountiful Branch!

This branch has always been exceptional to me. They know me personally, they greet me when I come…read morein, and they are always looking out for my best interest. I've been with Key for about 20 years and this has by far been my favorite branch to frequent.

I ended up receiving very poor service. It was over loans. They were opening loans, using one loan…read moreto pay off another, etc I guess they were "loan sharking" me. My brother works at a bank and he said they were playing me, basically. I can't recommend them anymore.

Bank couldn't handle a simple beneficiary arrangement, They paid one beneficiary twice the amount…read moreand the other person got nothing. "There solution" " Not our problem get the other person who you do not know to pay you or get them to return the money. These people don't even know each other.

Love this branch! Great lending team and very friendly branch staff. The branch looks incredible…read morewith the recent remodel.

We spent three days preparing for an SBA loan under the new stimulus package. We worked with a…read morebanker at Bank of Utah and did everything he asked, submitted every document he wanted. We more than qualified for EVERY criteria. He told us we were the first file he worked today and had everything he needed. He even told my business partner, "we'll call you when your loan docs are ready." The next call my partner received from him was that we were not approved for the loan, because of some qualifications Bank of Utah put into place. We chose them over our current bank, because the person we were working with seemed helpful and was certain we were going to be approved. Now, Bank of Utah has wasted so much time responding to us, that it's too late to go back to our existing bank who may not have decided on their own criteria over the SBA's in order to be approved. We were fully prepared to open close accounts elsewhere and open them here. Not now. Not ever. So, now we will have the pleasure of laying off 15 people who live in Utah next week and we wasted three days of work making sure we were ready.

Tiffany who was the loan representative who helped me. She was quick and was able to get my loan…read moreright away. I would recommend this place to anyone who is needing a loan. Thank you so much for your outstanding service.

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