This is a very caring facility! The doctors Nurses and Support staff really care for the patients!…read moreMy sister is there now for a serious health issue and this hospital takes care the patients to the full extent! Clean here make sure she eats administer her I V meds and oral meds. They respect privacy and no to only talk to designated family members. She is on the second floor .

From the owner: Holy Family Medical Center in Des Plaines, Illinois, is a long-term acute care hospital (LTACH)…read morethat cares for medically complex patients. It is the only LTACH in Northwest Chicagoland and the first LTACH in Illinois to be certified by The Joint Commission in Disease-Specific Care for Respiratory Failure.

I've been going to this clinic for years, since I was still seeing a pediatric doctor. They have…read moregreat regular family-practice physicians as well. I'm really happy with the NP I'm currently seeing. I've seen the other reviews for this clinic and most complain about the staff up front. They aren't the nicest, but as someone who works in healthcare, I understand that some of the patients they deal with are rude and stubborn. That being said, although the receptionists up front aren't the absolute friendliest, they've always been cordial and respectful, not rude or uneducated. Sometimes the wait-times for appointments through the phone can be long and they'll ask you to leave a message, but they always call you back within 20-30 minutes after you call. I don't know of any hospital/clinic that accepts public-aid health coverage that doesn't have long-wait times for phone calls, as well as for actual appointments. Hospitals like UIC and other clinics like Advocate also have ridiculous wait-times, and it's because they accept Medicaid and Medicare, which brings a lot of patients into the clinic, and not enough doctors to see everyone on time!!

Dr. Patel and Cynthia G are very professional doctors and know there stuff. The medical assistant I…read moregot Adrianna I believe was here name was super nice. There used to be another young lady who would draw blood but haven't seen her in a bit she was really good.

Beware - website says accepts Medicare and Blue Cross - they don't. Website says they have ON-SITE…read morelaboratory for urine tests - they don't.

Website misleading... very deceptive and very shady place do not go there. The website clearly said…read morewe could use his insurance and when I go out there, they said it wasn't able to use it for the specialty we needed it for. They wanted us to purchase a package. I don't trust any place that doesn't take insurance.

Nesset Pavillion has been home base for our medical needs for many years now. We are very pleased…read morewith the services, staff, and the facility itself. I only started this review as I saw this Yelp site, but really the review is more about the Advocate Medical Group housed here (and they have their own Yelp review site). There's not much more to say about the facility itself except it's convenient with good hours, and has a big convenient parking lot that is often filled! Our PCP, Dr. Ellen Aleksandrovich, is the best and she is very competent, caring, communicative, proactive, and empathetic to the patient's needs. Their systems also work great and responsively without long waits - systems meaning phone calls or messages, their PA staff, their website which is used for both medical info storage as well as messaging, their billing and payments system, their appointment scheduling, their lab appointments system and staff, etc. They also have several specialists based here that we see, and they have the same support system. We routinely get bloodwork and sometimes imaging done here. They are part of the Advocate Medical Group and in turn associated directly with the excellent Advocate Lutheran General Hospital nearby. In our experience, it's a big thumbs up for Nesset Pavillion and the Advocate Medical Group staff here.

So I had a 3:15 appointment and I'm just getting out @ 5:19. There is a serious lag time in…read moregetting in to see the doctor. I was forced to go because I ran out of a script & they told me I had to see the doctor first before I could get it refilled. I would just as soon take none of these drugs (I mean I'm not even getting high from them ) As it turns out its been over 1 year since my last physical so I figured I might as well have the tests done. I guess the fact that I have insurance they figured out they might as well order everything deluxe and do Lab Tests, EKG, Ultrasound (Am I pregnant ?). Anyway 2 hrs seems a bit excessive. The attending resident doctor did a very good job and was very through, but the front desk staff leaves a lot to be desired. When I arrived the girl asked me if I could hold on for a minute. I waited for about 5 minutes and finally realized there were a couple of other people that could have checked me in. When I left there were only 2 people. As I walked out the first person just walked away and didn't say anything so I checked out with the other person.

The Advocate Medical Group housed here at the Nesset Pavillion has been home base for our medical…read moreneeds for many years now. I note that there are many AMG offices (with associated Yelp reviews) located around Chicagoland, but I can only speak about this one. We are very pleased with the services, staff, and the facility itself here. Our PCP, Dr. Ellen Aleksandrovich, is the best and she is very competent, caring, communicative, proactive, and empathetic to the patient's needs. AMG's systems also work great and responsively without long waits - systems meaning phone call answering or followup messaging, their PA staff, their website which is used for both medical info storage as well as e-mail messaging, their billing and payments system, their appointment scheduling, their lab appointments system and staff, etc. They also have several specialists based here that we see, and they have the same support system. We routinely get bloodwork and sometimes imaging done here at Nesset Pavillion. AMG is in turn associated directly with the excellent Advocate Lutheran General Hospital nearby. One of the best things with being part of a group is if your PCP happens to not be available on a given day, another doctor or resident or possibly a PA can step in for an urgent matter and they have all the info they may need at their fingertips. If needed, they can also refer you to one of their immediate care clinics in a Walgreens and I have used that service to get a quick anti-biotic prescription following a quick strep throat test without need to see a PCP. Before using the Advocate Medical Group for a PCP, I had a one man shop PCP, and who happened to take Wednesdays off, and it seemed I always needed him on a Wednesday so he was never there without a few days delay when I needed him, pfft! He also occasionally had suspect billing practices and that was the straw for me. He was competent though, but whatever on that aspect. In our experience, it's a big thumbs up for the Advocate Medical Group staff here at the Nesset Pavillion as well as the facility itself.

Everyone is always kind and helpful to me. I prefer flying…read moreback from Austin to visit family and my doctor here as the entire team here treats me extremely well. I hardly wait very long and everyone is always so thorough with my stuff.

not even a one - just terrible - horrid rude doctors telling me she's good as dead right in…read morefront of the patient!!! who had a great brain and understood everything this jerk had to say. how crued.. i would rather die at home than go to that slaughter house! already told family & friends never go there . the nurses were nice but the doctors are worse than worse, to say the least! if i told you what they did, no one would believe me! just so very, very, VERY, VERY/ sad! will attach pics in the future.. pitiful!!!!,

This place is a joke. Maybe if you want to wait for hours to be seen and have an angry nurse or…read moreemployee yell at you, do wait. I'm sure that the morgue is well used since I'm sure you can just die here and no one will notice until you start to decompose. I especially recommend the ultrasound department as the most friendly, helpful and caring in the entire hospital. Save your life, go to another hospital.

Rodney Berger he's the worst doctor in the world and he's taking this carrier as joke, I was sick…read moreand when i went to him i became worst my health condition got a lot worst, He's a total scammer he will have you take 2 blood test in the same week and run a lot's of tests for nothing????

I've been a patient here for years now and have to say that my experience has gotten so bad I don't…read morethink I can ever come back. Dr Levitin died. I got Dr. Berger and Dr Berger is a walking malpractice lawsuit waiting to happen. Time: First of all he is chronically late. Nice guy but I had to wait 2 HOURS AND 15 Minutes to see him! Ludicrous. The nurses say you just can't talk to him and that this is how he is. Two other patients were waiting with me and all of us were flummoxed as to how long it took him. It took so long that I had no idea my 1pm doctors appointment would interfere with my 5:15pm appointment. So I had to get my ekg the next day! I also had labs to do. Originally Dr Berger sent me upstairs to get my labs and didn't sign the correct order (signed the order for the in house lab). The lady upstairs looked pretty confused and then she asked me if I had fasted. I said no. She said I needed to do that (which is what I've always already known). So I went downstairs to tell him and he said oh ok. Oops. The bottom line is this. I had to refuse my EKG portion of my physical because I ran out of time. I had an online 5:15p appointment. My doctors appointment was at 1pm. Sink into that for a second. The next day I went in for bloods and was scheduled at 10:15 am. The girl in the lab didn't show which I'm told happens fairly regularly. The EKG happened right away (this is DAY 2 by the way) and then I needed to wait on a signature from the doctor to get my blood test and I waited three hours. He was supposed to come in at 11:30a a d didn't come in until 1pm. Dr. Berger just Joe's the give a f*ck! It's unnerving. I had the poor guy in the room next to me mention that his mother had dialysis but he had to take her to and he was waiting on the doctor. We were all waiting on the doctor. This is a malpractice lawsuit waiting to happen this man is completely irresponsible with his and everybody else's time and gives literally zero regard. If you have Dr. Berger, just be ready to be there all day waiting for him to finally decide to saunter in on his own free well. And apparently because he's a doctor, not even the manager can say anything. So this guy just gets to do whatever the hell he wants with zero consequences! I've never seen anything like it in my life and after being a Clinical in Associates Follow Los 15 years I'm never going to see it again. By the way, if you want to see what death on earth looks like, simply go into their lobby! Picture Kmart fluorescent lights on a deep dark purple along with purple seats from the 1990s for people to sit on and wait. The Secretary at the front having literally the most monotone voice that it's comical. The whole place is a disgusting nightmare. I've complained about the color scheme since they moved in and so has everybody else but apparently the owner truly just doesn't give a shit. He doesn't care that the doctor is not taking care of patients, He doesn't care about the color scheme or depression among staff or nurses who say they can't say anything to anybody about anything. It is crystal clear that Dr. Arvind Patel, the owner could give two shits about any of this and that in fact, he just doesn't care at all. My father is an independent physician in Michigan. I wanted to continue to support this group after the untimely death of my doctor at CAMS. But I can't. I no longer believe that they are professionals.

The front support personnel named Eric was not approachable nor friendly. I esorting for someone…read moreand was checking in. He asked me for information and I told him in the envelope and he didn't even take the envelope to open and check.n

The gentleman at the front were beyond unwelcoming and unprofessional. His interpersonal skills…read morewere non existent. When asked a question I didn't know the answer too, the one who was not helping me became verbally aggressive and intervened to repeat the question as if I didn't understand. He literally came around the booth to like "help" the other guy but instead looked ridiculous; literally yelling at me. The nurses were lovely but to have that as my first interaction was such a turn off. The lack of patient respect and kindness at this facility by front office staff would be why I would not recommend coming to this location

My family has been seeing Dr. Patel for years. At my latest visit, he informed me, after December…read more26, if you need a prescription refilled, test results, or have questions about minor medical issue, you can call 847-228-5557 the main phone number and arrange a telehealth call or video to speak to a doctor. Highly recommend because it is so convenient!

If I could give him10 stars I would. All drs should be this good. He cares and he's open to finding…read morethe best solution l