Disclaimer - I have health insurance with Aust Unity (..but I'm guessing so do most people who use…read morethis clinic) I've used 2-3 different dentists at this clinic but recently settled on a guy named Alvin Shee. I recently got a chunk of money from work for important dental. The dentist my work recommended suggested about 6 small jobs which would've gone through the money allocated by work exactly (funny that;). They pressured me to start straight away but I made them wait and give me the x rays then went to Alvin for a second opinion. Thank God! One of the first things these other guys (Smile Dental Brunswick st) wanted to do was cap one tooth at a cost of about $600. That tooth was rotten from beneath and fell apart a week later!! Instead of the 6 small jobs Alvin recommended one big one which involved pulling a tooth, inserting a bridge and paying a little myself. His clinic doesn't usually work with the providers of this money but he bent over backward to help. All the dentists at this practice are young and up to date on latest materials and treatments (unlike my old dentist who filled my mouth with mercury - since problematic). When I've occasionally been unable to settle a bill on the day they've given me a couple of weeks although I think this policy just changed. It's not 'your friendly family dentist' but so many dentists work here that you can always see someone at short notice if it's urgent Use Alvin if you can!

I went here yesterday to get a filling. The reception staff and dental nurse were lovely…read more However my appointment with Dr Mahmoud Metwally was not as pleasant. I'm sure he is good at his job, I don't really know as my appointment had been shortened due to a delay in the previous, and therefore was told I was unable to get my filling in this appointment. It cost me about $85 for the appointment and the test to check which teeth need to be filled. I'm not upset about that cost, but am upset I'll have to pay yet another consultation fee on top of approx $215 for the filling. However, I didn't express any concerns in my appointment, but that didn't prevent the dentist from telling me off. He told me off for incorrectly identifying between 1 and 10 the level of discomfort I was in, I can only describe from what I know, so maybe 1 to 10 isn't the most effective method maybe asking if it hurts as much as x since it seemed to really annoy you. I also got lectured for booking a 30 minute emergency booking (I have no idea what he is talking about as I did it through health engine and they just show you what's available not what type of appointment it is). He said 30 minutes is not long enough and made me feel like it was my fault, he should be happy he's making even more money out of me. What was weird though was when I went to reception she booked next week's appointment (which I'm about to cancel and go to melbourne dentist clinic instead as I've heard good things) and she said it was 30 minutes. So is this standard or emergency? I don't know.

I have been to Dental Essence several times.Nathan Pham and the staff are all very professional…read moreand friendly.No issues what so ever.

Misquoted and asked to pay double the price. The receptionist was hostile and aggressive and…read moresuggested that I made up the quote. I told her I was not making it up, asked her to check the booking as I made the booking during the same phone call in which I was given the quote. After discovering and admitting they had misquoted me they told me I must still pay the full price, regardless of being misquoted. I was taken into a back room and had the door closed with the employee positioned between me and the door. A very unprofessional experience. I strongly advise against visiting this dentistry.

Like many of us, I am not a huge fan of going to the dentist. Although very recently I had to…read more Enter Greville Dental, I chose Greville dental because it is so close to where I live. I was very satisfied with my treatment. I was assessed and a plan ewas given to me with all the pricing I would be up for. My dentist explained that we could do certain procedures (more urgent ones) and wait on doing the other procedures. Everything was clearly explained and I was given information brochures on my dental problems. The staff were so very helpful and I highly recommend Greville dental.

I wouldn't usually review a dentist, but I feel this experience warrants it…read more I recently moved to the country/area, and needed to find a new dentist, which is usually a challenge for me because a) I hate going to the dentist and b) I like to think I'm relatively smart and appreciate the rare doctor/dentist that just talks with you eye to eye rather than at you. Greville Dental came up pretty quick after a search, it seemed like an okay place, so I went for it. I'm happy I did as I probably had the best experience at a dentist in my life. I was able to book the next day, I arrived on time, filled out a short form and was seen right away with hardly any wait. The dentist I saw - Shannon Yap - was friendly and direct and efficient and explained all that was going on in my mouth in clear language/detail, walking me through the X-Ray's after and pointing out a couple of things that needed amends, but also wasn't pushy about booking me back in etc. Then, turns out it's a Bupa Members First place, so the whole clean/consultation was covered even with a basic plan, and I was out in about 30minutes with a complimentary bottle of listerine and toothpaste (nice touch). For the first time in my life, I'm actually planning on going to the dentist regularly (every 6 months to a year) so long as I live in the area. It was an unexpectedly pleasant (for a dentist!) experience, and I highly recommended giving it a try if you don't like going to the dentist.

I was very impressed with their service the first few times I was there. However on the last…read moreoccasion I was advised to have an onlay which is a half crown because there was a crack in my tooth. The cost of that was ridiculous but that aside, I would pay however much it takes to keep my tooth anyway. For some reason I decided to get a second opinion at another dentist and she did some x-rays and told me she couldn't see any crack. In fact, I needed fillings on other teeth and she even showed me the x-rays and explained my teeth issues. I was shocked!! Is K1 Dental one of those unethical dentists who tires to gain extra $$ by recommending unnecessary treatments???? .............I am going for a 3rd opinion. So people...please..don't be afraid to get a second opinion if you are ever in doubt.

I had my wisdom teeth out in the chair. Dr Hasan Ali and…read moreNurse Ae were extremely patient and kind. They made my experience very smooth and comfortable.

Hygienist was good. Said my teeth didn't need much but a clean…read more Made a booking and gave my provider info and details. They took the info and i waited for 25 mins and they didn't tell me that the heigenist I chose wasn't covered. $160 bucks out of pocket. And they knew full well as they pushed me to rebook afterwards with a different covered heigenist, noting that my gap was coz she was a casual worker there. They all acted dumb Appauled! Dont trust! Dishonest!

I never thought going to a dentist could be so much FUN! Nor have I ever been to a more…read moreprofessional clinic. My dentist, Dr Gemma, and those who assist her are extremely caring, thoughtful of what the patient is going through and talk you through the whole process so that there are no surprises. I have a much better smile now, thanks to them, and feel more confident. I highly recommend the clinic and all who work there.

I avoid dentists wherever possible as I hate them, so I find it hard to give any dentist a score…read moreabove 3 stars. Elwood Family Dentist is okay. For a dentist. I felt a little like I was being judged because I obviously don't go to the dentist often enough, and I hate being made to feel that way. The dentist I saw lacked a bit in bedside manner. He was abrupt, and didn't really explain things very well, but having said that, he did a decent job minimizing my discomfort during my filling procedure. The place is clean, and the reception staff are friendly, so I'm giving it 3 stars.

This is a great dentist, didn't feel like appointment at all, the dentist had a nice chat with me…read moreafter my checkup, not a rush in and out like some places, was kind enough to offer to save me money and time where possible, definitely made me feel like my needs were first priority. A really nice, clean, modern clinic, definitely recommend!

I was visiting Australia on a once in a lifetime trip from America, and, unfortunately, one of my…read morecrowns came off. I found Dr. Sourial by locating the closest dentist to where I was staying. I arrived at Dr. Sourial's office the moment they opened and was greeted by a friendly staff. When I told them my problem, they immediately sought to work me in (as I did not have an appointment). I waited maybe 30 minutes and was seen by Dr. Sourial. The news was good that they could put my crown back on the tooth and it would only take a few minutes. The staff was careful and caring and in no time I was on my way! I can't thank the staff and Dr. Sourial for their help to get me fixed! I highly recommend this group at ADawn Dental! Thank you very very much!