Is your child experiencing a standard biting or hitting phase? Then look elsewhere! Sandy Dermer dis-enrolled our child with NO NOTICE rather than committing the appropriate resources and patience to work with our child in their development. We are two working parents who are now at risk of losing our jobs because of Dermer's bad management. The staff were consistently inattentive and unprofessional (except for Jennifer and Sammy). Many times their rooms were understaffed. They fired the facility director and couldn't even be bothered to communicate the change to the families. Did I mention the time we walked in and saw a young toddler running around with two sharpened pencils in his hands? Good thing we noticed, because the teacher sure didn't! Toxic. Chaotic. Unprofessional. STAY FAR, FAR AWAY! read more

As a new mom I found myself anxious and hesitant to hand my 2 1/2 month old to just anybody. The staff at Dermers however are not just "anybody". The staff takes the time out of their busy days to address any concerns I may have, they always keep me updated on my daughters development both socially and emotionally in the class and the patience they show my little one is unmatched to any other preschool I have ever seen. My daughter and I have been blessed to have found Dermers Creative Care. There are many facilities that say they offer enriching early education well, Dermers delivers on that promise. I know I have chosen the right school for my child by the smile and joy that crosses her face every morning when she sees her teachers. read more

Staff is inattentive to students. Often had back turned and is not attentive to student needs. Owner is only concerned with self preservation and doesn't value contracts or policies written in hand book. Staff is not aware of clothing provided for students and often does not use aids provided by parents to help students. Facility recommends chewing necklaces despite warnings and guidance against by many organizations. Took an act of God to get allowance for teether to be worn on lanyard instead of necklace. Staff refused to provide child with teether during time of struggle. Dismissed from facility with no warning on a Sunday night when owner had opportunity to check her messages. Staff talks negatively about students and is disrespectful to parents. read more

They are not nice to the kids and the owner doesn't care. More interested in money than making sure kids are safe and actively hide things from parents. Do not recommend. read more

My twins went here for a little over a year and had an excellent teacher name Ms. Marjorie. My cousins attended dermers way back in the 90's and my nephew also went there. Adam and the whole staff was really great highly recommend them!!!! read more

Both my children have gone to Dermer's. I can honestly say that I always felt like my children were safe there and the staff is very good. The play area is fantastic and although it is clean, it is still homey enough for a child to still have fun. I love that they have scheduled project and a curriculum rather than just siting them in from of a TV all day. read more

First off, I am sad to read some of the other reviews, I really hope those don't detour any parent from giving this school a chance! I have had two children attend Dermer's and I have nothing but great things to say about the school, teachers and owner. Sandy, the owner, takes much pride in her operation and her love for the children is undeniable. The teachers also show such compassion and love to the kids, it has always made me feel safe and trusting to leave my boys there. Both of my boys started in the newborn room at 2 months old. They are organized, well staffed, clean, and the most important part to me, they love the children. They most definitely do the best they can to keep them on the same schedule you have established or if your a parent like me, they help you develop a schedule. They track everything- literally everything that you have a report to review when you pick up. It is awesome. (I tried a home daycare prior, doesn't come close to comparing to this) The boys moved into room 1 - again, a very well managed room from their daily schedules, meals - everything is documented. Kids will be kids, as far as accidents, my son is very clumsy and any incident that occurred, they provide an accident report. They will call you. They will do anything to comfort your baby. Would I recommend them to my friends and family? 110% yes. IF I have another child, they absolutely will be attending. Thank you Sandy and team for a wonderful program! read more

Owner is very nice and easy to talk to. I went in for a walk through, and enrolled my child the same day. Clean facility, organized, kitchen and cook on site. read more

My child who is two years old started there about 5 months ago and everything seemed to be really good with this daycare. Yesterday my wife and I got a call from them that we had to come pick up our child do to him leaving the class room. Again he is 2. When my wife showed up to get him the owner informed her that he was no longer able to stay at that daycare do to liability risk. Liability risk for a two year class room with 10 kids and one teacher and no child proof locks on the doors! We were never told by his teachers or the owner that he was misbehaving or doing these thing to work with him at home. No warning signs or talks, just the boot. What two year child does not try and leave rooms or open doors. They are sure good with talking with you and leaving ouch reports when your child gets hurt or bit. In the 5 months my child was there he was bitten 7 times and mostly by the same child and that child was not kicked out. This place has a big turn around with teachers and can't keep the same teacher and structure in the class room. I do not recommend this daycare provider unless it is your last resort. read more

My grandson has only been there less than a month and already I have mixed feelings about the facility. Usually my daughter will drop him off. This is my third time taking him there. The staff isn't as friendly as people say they are. The first day I dropped him, someone let me in and left me standing in the middle of the hallway. I had to go into one of the rooms to find where the signin sheet was and also to see what classroom he was in. Today my grandson and I were greeted quite abrutly by one of the aids or staff members. After ringing the bell a couple of times to let us in, finally one of the aids comes, with a very obvious red faced, charging the door and opens it abruptly and practically bites my head off for not knowing the code to get in. It was obvious she was irritated in having to open the door for us. I grabbed my grandson and quickly moved out of the way as she charged to open the door. After she instructs me on how to use the code system, she abrutly tells my grandson hello and just walks away from us. My grandson hesitated to say hello. My concern is that if anyone there shows any signs of impatience or anger, how are they behaving towards the children. Do your homework before you chose a daycare facility. Judging the book by it's cover isn't always the best for us. read more

Love how staff is always accommodating with parents and is always prepared for the kids!

I'm skeptical as to why none of the more negative reviews are included in this rating, so I'm adding mine. My advice: visit unannounced and listen to how some (not ALL) staff talk to the kids-- the younger kids especially. Check out the staff to child ratios. There are some very caring, warm teachers but I believe they are severely understaffed and I suspect management is completely aware of this. read more

My son has been here for over a month and this is his first daycare. Besides loving the location very close to my work, the staff has been very good at helping my son transition. Whether it's me calling on my lunch checking on him, or he being a little more needy, they are very good with him. They do arts and crafts which is wonderful because I have them to bring home and they do special events for holidays. Their child to teacher ratio is low and they are really hands on with my son. I really like this place and so does my son. read more

Infant room is amazing! I love this place and so does my son! I feel good and comfortable leaving him while I go to work. The infant room staff ladies are so amazing! And sweet they really care for your kids I can honestly recommend this place to anyone who is scared to leave there kids at a daycare center. This is a family feel place. With home cooked meals! Couldn't be more happy! read more

I've had my child at Dermer's Chestnut location for over 2 years. We visited MANY local centers before placing him here, and we have very high standards for curriculum, staffing and site condition. Dermer's is always clean, and my son absolutely loves going each day. He is individually greeted each morning and has learned all the preschool concepts. They have prepared him very well for school and in the meantime, he's having fun! I would highly recommend Dermer's to any discerning parent. In regards to other reviews, I have arrived unannounced several times, and never found the staff to child ratios compromised. Also, the teachers implement a routine and classroom rules very well. They are kind and nurturing to all the children. The safety and well being of the children is a primary concern. read more

I heard good things about this school which is why I had enrolled my son there. At the time, he was about 14 mos old and was in the infant room. The teachers in that room looked completely exhausted and unhappy and looked like they could barely handle all the kids (usually about 20 or more kids in the class). Once my son was 19 months they finally put him in the big kid room (18 to 30 mos). He seemed to enjoy the class and the teachers were nice, until recently..I went to pick him up around noon and they left him crying in a corner by himself! (which was very uncommen for him to be so upset). I asked what was wrong, what happened? They just said he didn't want to sit and read his book?? What? So they just let him ball his eyes out without consoling him? There were 3-4 teachers in the class and not one of them could hold him or try to make him feel better? It was an awful to see my 22 month old little boy with tears streaming down his face. I have decided I will never go back and there are plenty of other places I would be happy to give my business to. Also of note, the Dermers are all about the money and bottom line. I seriously question their integrity and commitment to kids read more