It's been awhile since I've updated my review. Cassis continues to be my choice for annual skin…read morechecks. Transparently, there was a moment I considered switching providers but this was due to a specific nurse practitioner versus the practice. I was switched to a different NP and have been happy. My last visit did uncover an atypical mole plus another to freeze off for precaution. I returned to see Dr. Cassis and had my mole surgically removed. Four stitches and will return for removal. The team took great care of me, from scheduling to having empathy for my fear of the needles and surgery. I received hugs from a couple of people and they didn't make me feel embarrassed. There's plenty of parking near the medical center. Two lobbies - one for basic skin checks and another for services with Dr. Cassis. Take note that calling to make an appointment can take a moment if the team isn't available to answer. It's listed as a core complaint in other reviews and it's not unfounded. The front desk team for skin checks is also fairly business-like but I've not experienced or witnessed rude behavior. I'm okay with that because the appointments run on time and that feels rare with other medical appointments.

I've been to this location several times and they have always been great. Very friendly and polite…read moreat the front desk as well as the medical staff. Very quick and efficient too.

Newer office spaces are now located at 2857 Charlestown Road, Suite 100. (No longer at University…read moreWoods Drive.) Annual visits with Emily Miller, ARNP, are a pleasant experience and provides much peace of mind. After my many years of lackadaisical attention to my skin while experiencing significant sun exposure, it's a necessity to stay on top of preventative care. She is kind and reassuring with overall care and addresses all of my concerns during each visit. I have also seen Dr. Banet in the past and he was equally helpful with addressing any skin concerns. Support medical staff are also kind and provide clear instructions for office visits and followup. Office staff at front desk and check out are welcoming and helpful. New facilities are very well maintained, modern, and comfortable. New location off of Charlestown Road is very convenient. Plenty of free parking available and easily accessible for anyone with mobility concerns.

Dr, Emily did a skin check for me and froze quite a few places and then did a biopsy on two places…read moreon my leg. Was called and told is was squamos cell carcinoma so I am now waiting on a call from Dr. Buckly to do the procedure to remove these places. I don't know why I waited so long to just have a regular skin check but sure will do it from now on. Everyone is the office was so very kind and I highly recommend them if you need to see a Dermatologist.

Going to Aesthetic Alternatives for non-surgical procedures is one of the best decisions I've ever…read moremade. I would never have a face lift, but I knew my skin needed help that I couldn't find in a bottle. Thanks to the professional and knowledgeable advice from Karen and the way she expertly administered the treatments (Sculptra and Botox), I found the services my face needed to rejuvenate my complexion and get my glow back. The entire staff is friendly and helpful. If I could give them ten stars, I would.

Kristy Owens did my first ever facial laser treatment and she was great. First we had a…read moreconsultation and she explained why I would benefit more from a laser treatment than a chemical peel and answered every question I could think of. On the day of the treatment she kept me informed of what to expect as I was a bit nervous and there is a bit of discomfort/pain associated with the treatment. All went well and a week later I am healing nicely. The staff was friendly and made me feel comfortable. I highly recommend giving them a try.

Wendelin has a limited bedside manner. Eventually, communication was compromised and it has hurt…read moretreatment and diagnosis. No longer able to continue in his care. On the spectrum. My impression. Their medical records are questionable, too. Techs regularly were lax in finding test results. Continuity of care poor. I don't think I'll forget the biopsy. Abandoned naked bleeding like a stuck pig. Putting a bandage on appropriately was left to my responsibility.

"Former" patient of Dr. Whidelin's. Overbooks his appointments - you will wait close to an hour…read moreeven if you are on time. He has the personality of a sidewalk and is flat out rude at times. The most condescending person you will ever meet - he rolls his eyes while you talk to him. He is not that good - many derm doctors in town. See at last resort. Office staff seems to be aware - apathy abounds. A woman in the waiting room also said he has a horrible personality. BEWARE Update: I had to get my bank involved. 90 days later I got my TWO co pays back. That's right they charged me for a co pay to wait 45 Minutes then when I asked for a refund because I was done with waiting - they charged me a second time!!!! Office staff kept telling me that their records show I received my refund. Many calls later and with the help of L and N credit union (super bank) I finally got my $90dollars. Beware - do not use your debit card with these clowns. Use a credit card if you continue to see this group of docs - you will get your money back faster. I found a much better doctor with a competent staff.

I do not recommend CaloSpa. I was given a gift certificate for a 50-minute massage and went to use…read moreit in December 2025, only to be told it was no longer valid because it was purchased in February 2020 and their gift certificates "expire after five years." This expiration policy was never stated anywhere on the gift certificate. There is no expiration date listed and nothing indicating it would become invalid. It was extremely disappointing to be told I couldn't use the gift certificate especially when the service was fully paid for and clearly specified on the certificate. This feels misleading and unfair to customers who receive gift certificates in good faith. Based on this experience, I would not recommend purchasing or gifting certificates from CaloSpa unless all expiration terms are clearly disclosed in writing.

I recently had my first ever HydraFacial with Lindsey at CaloSpa, and wow! Where have you been all…read moremy life? My skin was looking dry and dull and just plain tired with a combination of dry flakiness and mild breakouts. Nothing I'd tried was helping much, so I reached out for professional help and I'm so glad I did. Lindsey was right on time, very friendly and professional, and it was clear from the start that I was in excellent hands. She explained the processes, devices and products she would be using and encouraged me to ask questions if I wanted as we went along. The entire experience was very relaxing and pampering, and best of all, effective. My skin has never felt so thoroughly, yet gently deep-cleaned and nourished, somehow calm and perky at the same time. In the week since my HydraFacial, there's a translucence, and yes, glow, that I hadn't seen in years. I can't wait for my next visit!

Good luck finding the place and when you call you can't talk to anyone who actually works in the…read moreoffice. Gave up after 15 minutes. Find a different place so these medical corporations quit making terrible experiences

Made an appointment online, and input my insurance information 2 weeks prior to coming. Called to…read moreconfirm they accepted it multiple times, never received an answer. Registered online on my appointment day input my insurance information AGAIN before making my way there. Just to be told my insurance isn't accepted after waiting in the lobby to be called in. Ridiculous.

Dr. Humeda and her team provided excellent service. The receptionist was courteous, and efficient,…read moreand the doctor's bedside manner was outstanding. I would highly recommend this practice.

Hands down, without a doubt, one of the BEST dermatologists in Louisville. I've been to a bunch,…read morebut Jill is not only incredibly knowledgeable, she is caring, even on a personal level. I have sent my family and friends to see her. They all love her and are thankful that I recommended her! She will make you smile, no matter what day you're having and leave you with help for your dermatology needs!!! MUST try her! You won't be disappointed! I promise!!

I've been going to Louisville Dermatology since I was diagnosed with plaque psoriasis around 15…read moreyears ago. Not sure what happened when Dr. Wharton left this office but it's been nearly impossible to get prescriptions refilled. I'm currently out of medication and have not received a call back for a week. Nobody has answers to any questions and it's just very disorganized. Time to venture out and give another dermatologist a shot - maybe they'll care more about their patients. Was not like this, 10, even 5 years ago!

Top shelf operation Caring staff and Doctors…read more They always make me feel special I highly recommend them