I scheduled my first appointment at this location because the one I preferred was booked out 4-6 weeks. I had an emergency, so even though it's half an hour away from my work, I decided to give it a try since they could get me in sooner.
The facility was crammed, and the appointments were overbooked. The doctor was running 45 minutes behind and he schedules his appointments in 10-minute intervals, meaning he doesn't dedicate too much time to each individual. The receptionist looked dirty (her hair and teeth were not clean) and she was wearing vet scrubs, which didn't give me the vibe that I was a professional, private, specialty practice.
I was then humiliated by the "nurse" (a young woman in scrubs with no visible identification) when she opened the door and told me I was late as she stood in the doorway and I was still in my seat at the waiting room. She proceeded to tell me the doctor wouldn't see me due to my tardiness (10 minutes late) and said he was behind because other people had shown up late as well. So not only did she announce all this in front of at least 10 other people waiting to see him, but she blamed the clients for their office's inefficiencies.
I left the building and called the main office to make a complaint and was told the "nurse" was a new hire with little to no experience, and that a verbal warning would be given as this was the first offense.
Not only would I not recommend this location, but I would not recommend this business, Dermatology Incorporated. They appear to be a legitimate, professional medical office, but it is really just a business looking to make money and cut costs in critical areas such as professional, qualified personnel. read more