I don't usually leave negative reviews, but I feel it's important to share my experience…read more What disappointed me the most wasn't just the poor results of my treatment--it was the complete lack of accountability from both the provider and the business. When a treatment doesn't produce the expected results, the least a client should receive is a professional evaluation and a willingness to make things right, not excuses. On top of that, the receptionist consistently had a rude and dismissive attitude. She told me they would not provide any complimentary treatments, even though I never asked for one. All I wanted was to receive the service I had already paid for and have it done correctly. A reputable business stands behind its work and takes responsibility when something doesn't go as planned. Unfortunately, that was not my experience here. Instead, I was met with poor customer service, a lack of professionalism, and no accountability. For those reasons, I cannot recommend this place

This place is a rip off, they mix botox with a ton saline for botox, this is next to no tightening…read more- one time they redid it after two weeks but the same Dr. did this three times. Did this happen to you? PM me as I think this should go to the AG's office.

They are the friendliest group of ladies! Knowledgeable and…read morerespectful. I do t feel uncomfortable at all when I am here!

Laseraway is extremely misleading. I was pressured into a loan for treatments that were not clearly…read moreexplained, and after just two laser hair removal sessions on my legs, I was told I owed around $2,000! I'm unhappy with the results and have been trying to get a refund on my remaining loan balance for treatments I have not used yet but I keep getting told "corporate will call"--they never do. Meanwhile, the loan is still active.

Kendra did an excellent job with permanent eye makeup and subsequent touch-up! I highly…read morerecommend her.

Kendra did my sister's permanent makeup and the execution and color were so perfect and lasted so…read morelong that I knew I would only let Kendra touch my face when I was ready. You won't be disappointed! My eyeliner is perfect and the lines are so precise. My eyebrows again look like they did when I was younger and are so natural. Kendra is an experienced technician and as importantly she is an artist. If you're thinking about finally taking the plunge to wake up beautiful every day, Kendra should be your first and only choice!

I went to Western Dermatology for a shave biopsy of a simple, benign skin mole done by the PA. It…read morewas a terrible experience from start to finish. The numbing injection was extremely painful. The MA said it would just be a little pinch, but it wasn't -- and I always tolerate pain pretty well. Less than a week after the biopsy, the site progressively became completely infected and very painful. I went to urgent care on a Sunday where I was told I had cellulitis that could progress to sepsis. They gave me 4 prescriptions. I returned to Western Dermatology on Monday for a follow-up. The PA brought a student in to examine me and took the infection very lightly. Instead of acknowledging how serious it was, she prescribed even more medication on top of all the cost I had already incurred. When I mentioned that I was concerned about all of the new medication coats (as buying it directly from Western Dermatology significantly higher than buying it from a pharmacy) -- she and the student started laughing. They also tried to charge me another $80 co-pay for that follow-up visit, less than 7 days after the procedure. I explained at check-in and again at check-out that this type of unbundling was illegal. The CPT procedure code includes a seven day follow which should not have any additional charge. The front desk, check out desk, and the manager insisted they charge $80 at every visit. I was finally able to help them understand, proper billing codes, and charges. More than three weeks later, the infection still has not resolved. I will never go back.

Do not go here. Go literally anywhere else…read more In my first appointment, the doctor talked to me for no more than 5 minutes and scheduled a biopsy without explaining to me why that was the course of action. She seemed to have exactly zero interest in hearing my experience of the condition I was seeking help with, no qualitative intake or discussion whatsoever. In my follow up appointment, I expected the doctor would see me and explain the results of the biopsy. I never saw the doctor, only a nurse who removed the stitches on my biopsy spots while simultaneously training a new hire : / The bill for the biopsy was close to $400. I feel like I was completely ripped off and received absolutely no help with the condition I originally came in for. In fact, all I got out of the entire experience were two new scars from the biopsy and a medical bill that I can't afford to pay. I was going to just cut my losses and not make a public complaint, but then I received this email from their billing office: "We have contacted you regarding your outstanding balance, but have not heard back. Please call us immediately ... to settle your account, set up a payment plan or account for why you have not paid us. If your account is not settled one way or the other by two weeks from today we may send it to a collection agency. We look forward to working out a solution with you and appreciate your prompt attention to this matter." The "we look forward to working out a solution" is so disingenuous. You could use an AI chat bot to come up with better language for this sort of thing, it would undoubtedly generate something more ... human. Unreal. But also very much on point with the rest of my experience at this place: alienating. profiteering. cold. unhelpful. Again, loud on repeat: DO NOT GO HERE. GO LITERALLY ANYWHERE ELSE NO MATTER THE COST. I PROMISE IT WILL BE A BETTER EXPERIENCE NO MATTER WHAT.

This place was OK but not stellar. I had the Skinmedica Rejuvenate peel (I won't say with who) but…read moreI did not get the result I was expecting. I had this peel before and did not have a comparable experience. When it comes to treatments, I like to feel that I am getting what I paid for and so if it entails a little discomfort in order to get the results, I'm willing to deal. The esthetician was not familiar with some of the techniques and products my CME in San Fran uses on me but she was young. However, she put the peel on very lightly with a brush (instead of gauze) so I didn't get much stinging or peeling following the procedure. This place has the latest equipment and a really nice spa like office but I am most interested in the treatments so I don't think I will be going back since this peel is pretty pricey for not getting what I paid for.

I went in for an emergency 30 minute facial due to breakouts caused by stress. I walked in and the…read moreatmosphere was way better than I had expected. You're seated in a warm little waiting room while you listen to a fountain and you start the relaxation processes. Dori did my facial, and I was really really happy. She walks you back tucks your hair into a hairband and wraps your little legs in a blanket to keep you comfortable during your treatment. You then get to choose from three scents for your facial and she gets to work. As your final mask sits she gives you probably one of the best head massages you will ever have in your life making you feel happy and peaceful. A tip to all those facial peeps: get the extractions. They hurt like nothing I've ever felt before, but it'll help get rid of your blackheads and pimples. Endure the pain for five minutes. It'll help your skin in the long run!

I have been getting Botox treatments here for over a year and have never had a bad experience. The…read moreinjector Tonya is amazing and every staff member is professional and kind. Love coming here!

I wish I would've looked here on Yelp before going to this place. First off just take a look at…read moreMrs. Tuggle's work on her own lips and you can see for yourself that she crams in as much product as she can even when there's no room! I experienced MIGRATION with my lip filler and paid $2,000 to have my face done with Botox as well which was WAY overpriced, I feel she took advantage but anyhow the first appt was actually not bad. My lips looked ok but not as full as I wanted and she told me I could choose to come back and have the rest of the syringe (already paid for mind you) done in my lips in two weeks if I wanted them fuller and I guess if you don't you just waste money and they waste product which I know isn't standard practice. We tried to schedule this second filler injection and I missed two appts admittedly and paid a fee because I knew I was at fault for that, I'm an extremely busy working mother and I just kept getting swamped. So I booked a third follow up having also noticed that one whole section of my forehead looked like it wasn't even injected with Botox at all and there was just this one corner that had not been injected with Botox so now I needed to come in for that too So I go in for my appt and I'm about 10 minutes late but called to let them know I'd just gotten off work and would be a little late but apparently this pissed Mrs.Tuggle off or something because she was not like before, nice and professional. NOPE this time she was rude and rushed me and the worst part she jabbed my lips with the needle that felt dull and shoved filler in my lips sloppily and sit was actually PAINFUL! She bruised me SO BADLY!!! She was forceful and rushed and didn't even hand me the mirror afterwards. I was literally manhandled for my filler it was disturbing. She purposely messed up my lips because I missed appts or was late idk but how crazy is that?! She didn't fix my Botox and since it was closing I thought I'd just be sure to schedule again for that or address it at my follow up. But my healing process for my lips was SO BAD I HAD TO CALL AND COMPLAIN WHEN I NOTICED THE FILLER WAS MIGRATING!! Mrs. Tuggle never called me back after Leaving a message requesting her call back twice. I have since canceled my upkeep Botox treatment appointment in March and don't plan to be back!! How INEXPERIENCED and UNPROFESSIONAL this place is!! As a stylist in the beauty business myself, I do not recommend this place AT ALL!!! Go ELSEWHERE! it will no doubt be cheaper, more professional, less snobby and ABUSIVE!!

Finding someone you trust with your face is huge, and Lucas Galle is simply the best!!! He is…read moremeticulous, patient, and wonderful at explaining every detail so you know exactly what to expect. Not to mention, he's hilarious and keeps you laughing the whole time. Truly a master of his craft!

Once again, NuYu delivers. This time I had the pleasure of working with Lucas, who was personable,…read morereassuring, and incredibly knowledgeable. I truly appreciated his attention to detail and precise technique. The healing process was quick and painless, and I couldn't be happier with my results.

Anytime I visit Remedy, I always feel genuinely welcomed by staff and well taken care of and that's…read morewhy it's become my go to spot for relaxation and self care. The most recent visit was for a facial with Emily, who's an absolute expert in her craft. Shoutout Capricorns! During your session they assess your skin and let you know what they are doing and using. It's so calming that I often find myself falling asleep by the end of it. They have private tubs you can reserve for an hour if that's more the vibe you are feeling, but you can also use the hot tub before or after your appointment to soak which is so relaxing. I do appreciate the touches of tea kettles and tea in the lounge area that are complimentary. They also have snacks and other things if you are there longer. Remedy is such a sweet serene spot right in the university area that you'd kinda forget where you are because it's so peaceful while experiencing it, and that's why I can't recommend Emily and Remedy enough.

Booked an early morning soak for the first time in a long time. Staff were all incredibly helpful…read moreand welcoming. The private tubs are wonderful for soothing muscles and the soul. Coming up on my all time favorite time of year for early morning soaks