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    Derma Tech

    5.0 (5 reviews)
    Closed 10:00 am - 5:00 pm

    By appointment only

    Updated 2 months ago

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    Ulta Beauty

    Ulta Beauty

    1.6
    (7 reviews)
    1.3 mi

    I called before I even went in to exchange a Mothers Day gift I received. My son put it under my…read morename so I wouldn't have a problem getting a refund or getting an exchange incase I didn't like the perfume he spent over $100 on. He came from 17 hrs away and his gift was so thoughtful and the girl on the phone told me it wouldn't be a problem at all. I explained he didn't live around here and I didn't want to hurt his feelings. Her and her boss I'm assuming because she had to have her ok the refund were so busy talking to a younger girl about what product she should try and the girl helping me put my refund back on my sons card. I said you told me you could give me store credit or a refund. I said so now because they weren't focused on me I have to now let my son know his card will have a $117 credit because I was going to get the perfume I knew I liked and she said sorry that was my mistake. I said so I just pretty much handed in my Mother's Day gift. I'm not calling my son and asking him to send me that money. Her and her boss both were pretty much like sorry our mistake but nothing they can do. They need to focus on what they are doing mostly when it comes to a gift refund. It would of even made it better if they acted like they even cared. If I was the boss I could definitely say I would of figured a way to act like I was sorry. That's not the way to treat your costumers and expect them to come back. I have a daughter and nieces and we will definitely shop with Sephora from now on.

    The manager at this location made my mother cry. She was trying to open the Ulta app and find…read moresomething and the manager of the store made a snark remark saying "oh most of our elderly customers have a hard time working the app." My mother isn't even 50, and she works with tech all the time, so just couldn't locate something in the app. Very rude and unprofessional. This is supposed to be a beauty store and insulting your customers isn't a way to make good returning business.

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    Derma Tech - cosmetics - Updated June 2026

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