Worst repair shop ever! I went in to get new brakes. Started home an hour later my car is shaking…read moreviolently. When I got home the wheel were so hit you couldn't touch them. Took it back. After 3 days of wrong parts and they can't figure things out they call me at closing time to tell me it's ready. Again, they obviously didn't test drive it. The brake pedal went to the floor. It was terrifying. No signs were posted anywhere that they would be closed the next day, New Years Eve, on a Friday. I got there at 7:45am. Waited 45 minutes and just decided to take it to my local dealership. They inspected the job these jokers did, changed the brake fluid, and properly blew the brakes. All for another $180 because Shepherd Uto Parts/Repair didn't do their job.

These people offer a 69$ diagnostics. When you take your vehicle, do not be surprised if they keep…read morethe vehicle for over a week, never have updates for you, and then call you when repairs are done and total 580$. I specifically told them to diagnose it, and I can likely do the repairs. Instead, they put the car in a different shop, and called me after my 69$ diagnostics was a full blown 580$ repair bill.

Ever since I moved to Tx a couple of years ago I've been looking for a good and inexpensive auto…read morerepair place, and I've been here a few times and won't go anywhere else they are amazing and very honest I thought I needed a major repair they said it was just a simple fix and make sense when they explain stuff and in and out the same day.

He was very kind and helped me get back on the road quickly!! He helped me figure out why my car…read morewas shaking. I'm very thankful for him.

He was paid 4000 and said the car would be ready in a week or 2 and then asked for another 1500 and…read morewhen we show up to get the car the engine wasnt even all the way in the car it was still connected to the hoist wouldnt give the car back so the car dealership is now going to pick it up 281-871-0702 if any one has any questions

Scheduled an appointment with me and missed it. Told me that he would be here at 7:30 and never…read moreshowed up. So I would not say that this person is reliable when it comes to service. I know that he was not gonna show up I would've scheduled somebody else.

Don't waste your time unless you want a very rude person talking to you like a child. I know he…read moreprobably thought I forgot about reviewing him but I didn't. If I could give no stars I would. This was the most rudest encounter I've ever experienced and we hadn't even met yet. Just based on the phone call you can tell he is not really interested in hearing you and what you're trying to say about the problem with your vehicle he just wants to be sure he has an appointment bringing him money. He cut me off telling me " Look listen just go get this" and when I was trying to ask for clarification for the timing belt kit he hung up in my face. Then proceeded to lie and say it was an accident.. so why not call your customer back? Cause it was no accident especially with how I was cut off on the phone and he already seemed agitated. but I'm glad he showed his true colors cause that was $600 dollars that I gave to someone else who deserved it and did a fantastic job on my car. And I hope he don't come on here under my comment talking nonsense cause I have your number and you will get another piece of my mind, I promise you that. So don't comment at all just Do better. Businesses grow not only because of quality work but quality CUSTOMER SERVICE and he does NOT have that. I hope no one waste their money or time on this man. These 5 star reviews on here are being created by him or people he personally knows so his overall rating doesn't go down which puts him further down the list of quality mechanics on yelp and he knows that. He needs a full rebrand and restructure of the way he handles people and his business. You're better off finding someone else.

This shop was highly recommended in my neighborhood, being a female i'm always weary about going to…read moreauto shops because they always over charge me. Went in to get my AC looked at to figure out why it had stopped working, he let me know it would be $1208 with a 3 year warranty on parts for a new compressor. He said the part i needed was $800 and the labor was $400. I've had to fix my ac in another car and the part is absolutely not $800, so i let them know i needed to go home and think about it as that's a lot of money, he then told me it would be $65 since they had to figure out the problem. He did NOT tell me this before hand, had i known this i would not have had them check it, absolute waste of $65 I ended up driving to spring to another shop, it was $350 for the same exact part (name brand from an auto shop) and $250 for labor.

Tom was friendly and honest and fixed my botched DIY job in 5 minutes. He even offered me a…read morediscount on what was already a very fair price. Thank you Tom!

I had a badly abused truck. I came in for an estimate for the oil pan gasket…read more They discovered a busted shock! Reasonably priced, and fast repair. A day for both, and they took me right in! Thanks you Mi Razz!

Terrible mechanic and business!!…read more My sister in law took her car here to get her AC fixed. At first impression, bad customer service. Luckily the "owner" said he had another shop around the corner where she could take it to. Long story short, the AC went out AGAIN and she took it back and they still couldn't fix it. She took it to the dealership and NOTHING was ever done to actually fix the issue according the dealership mechanic. Now they won't refund her money and are giving her the runaround. Now we're reporting them to the BBB and the attorney general of Texas. Please don't come here if you're a woman or someone looking to get your vehicle fixed.