We woke up this morning to a burnt smell of wire/plastic. We called 911 and the Coon Rapids fire department responded and determined it was a burnt circuit board. WHEW Called Dependable about 0830 hrs and Ryan the tech was here by 1030 hr. Replaced the circuit board in minimum time. All is good. THANK YOU Dependable read more

Last year I had my furnace checked prior to turning it on for the season. No problems, then mid February, I woke up and it was 30 degrees in the house, even tho the temperature was set for 68. Contacted Dependable Heating and Cooling via their online form at about 5A, by 7A they were out at the house, checking the furnace. Turns out the motor had frozen or something along the lines of that, the technician gave us a discount of the parts because I'd just had it serviced. Great customer service and prompt service. I'd definitely use their company again for my HVAC. read more

Dependable heating and cooling recently replaced my very old furnace and air. What a great company. They were very professional and knew what they were doing. They even fixed my dryer vent when they were installing the new air conditioner. The guys explained how to change filters, turn on humidifier and other needed information. I would not hesitate to call them again. Great company, great employees read more

Great company. Cory is very knowledgeable and Tim was very easy to work with. Flexible with install and price was great. Thanks again, Furnace is awesome! read more

We had three different companies come out through a home protection plan to try to get our AC/heat pump, furnace combination running properly. None succeeded completely, and actually made matters worse. After going for 10 days with no heat in the coldest November temperatures in Minnesota history, we called Dependable. Their technician spent the entire day fixing the things the other guys had messed up, making things right, and getting the whole system ruining smoothly. Our heat pump now shuts off when the temperature gets below 32 degrees and the furnace runs better than it has in years. We have to pay for this ourselves rather than through the home protection plan, but it was worth every penny. If you have a heating or cooling problem, call Dependable. They're courteous, thorough, knowledgeable, and -- well, DEPENDABLE! read more

Love my new furnace & ac systems. They are very professional, quick to respond for service, and very competitive on prices. Thier techs are very knowledgeable, clean up after themselves, respectful and dependable. I would recommend this company to anyone! read more

What a great find. They vented a bathroom fan to the outside. From the first call to Tim to schedule the appointment to the day of the project, everything went perfectly. The Cory and Shane arrived promptly, were very professional, completed the job quickly and expertly. Highly recommended. read more

Our air conditioning failed. Called Dependable on 8-8-2016. They said that they could get a crew out in the afternoon of 8-9-2016. They got a crew at our house at about 11:30 Am, got right to work, and our A/C was working with all new equipment by 3PM. Excellent response to our problem, professional service. Highly recommend them to anyone. read more

First off. For those of you that tend to read only the first paragraph of a review. I want to say upfront that Dependable Heating And Air Conditioning is the only call you need to make for your heating and cooling needs. They are professional, dependable, priced right and went more than the extra mile for me. My entire story follows, some of which even Dependable was not aware of. I am a writer by trade so bear with this little novelette. It was Saturday morning the 4th of July 2015 when girlfriend and I were riding mountain bikes on small trails near Wisconsin Dells. I went off the narrow trail and crashed into the woods apparently landing in a large patch of poison ivy. It put an end to our day as well as our vacation we had planned until Tuesday July 7th. We returned home Sunday July 5th and I went straight to bed rest for some very sore bumps and bruises. By Monday evening I was seeing the poison ivy breaking out. Pretty much my entire right side was covered. Wednesday July 8th I went into Urgent Care. Got meds for poison Ivy but also found out I had two fractured ribs. I was miserable to say the least. Impossible to sleep. Friday July 10th I awoke to discover my air conditioning was not working. I went into work then took a 1/2 day vacation and started calling air conditioning repair companies as the upcoming weekend was to be the hottest of the season. Found out air unit would be as expensive to repair as to replace so now I had to call around for replacement quotes. I set up three appointments for Friday afternoon/evening and one more Saturday and the following Monday. As I set appointments I asked each company how far out they were on installs and all said it would likely be the following Wednesday or Thursday at the earliest - including Dependable. It appeared I was going to be HOT, Itchy and painful for almost a week. Mike from Dependable was my number three Friday appointment set for 7pm. I got a phone call shortly after 7 from Mike who was running a bit late with a previous appointment. Did not really matter to me as I was not going anywhere. Mike showed up and started by taking photos and sending some to his office. We sat down in my house which was already heating up and went over a system. Mike was very thorough and took his time with my questions. He bid similar equipment to my two previous bids and came in just a bit lower and with very nice units. I was still pretty certain I wanted to wait to hear my other two bids on Saturday morning and Monday evening. Well, Mike had worked for one of the companies and had just won a bid against the other. Mike never said a bad word about any other company but explained to me what they would be bidding. Total professional. Without mentioning my maladies, my final question for Mike was when would be the earliest day that they do the install. Mike thought Wednesday but then got on the phone. This was after 8pm on a Friday night. Long story short, Mike worked with his office (owner Tim) to rearrange their installation teams so that a team could be at my home MONDAY! Unbelievable. I signed the paperwork on the spot and called the other two companies to cancel. I had a miserable weekend. I should have gotten a hotel but I have pets. I was HOT, Itchy and pained Friday, Saturday and Sunday. I barely moved from my bed on Sunday. Monday July 13 arrived and so did the install team. Right on the mark at 8am. At 5:15 pm they powered up the units, tested and monitored for a little while and my home was cooling. I had the first restful sleep in about 4 days. When the team left, you would never know anyone had ever been in the home. Spotless. Maybe cleaner than when they arrived. Today July 20th marks the one week point. The system is flawless. And talk about quiet. The air conditioner is under my deck and I literally cannot hear the unit when it is running. Especially when neighbor units are running. I don't think there is ever a "good" time for a furnace or air conditioner to go out. But for me, this had to be the WORST time. Without really knowing it, Dependable came to my rescue. My poison ivy is just about gone and ribs are less sore. At least I am able to sleep nights. If you are looking to replace, upgrade, repair, or whatever, your heating and/or cooling, I HIGHLY RECOMMEND Dependable Heating and Cooling - and especially Mike. I seriously felt like I was Dependable's most important customer the entire time Mike was at my home. You can tell he treats all of his customers as the most important customer. Thank-you Dependable. And thank you Mike/Tim. OH, my girlfriend already says she will use Dependable for all of her heating and cooling needs. Rob S. Blaine, MN read more

I had an A/C problem on the hottest heat index day in the entire world. The owner himself was doing service calls that day and was very knowledgeable and friendly even after being out in the heat all day long. I'll definitely be taking my business here again and suggest you do also. read more