When I go to a Marriott branded establishment I have an expectation. Not a big expectation but one that paying for the Marriott brand would at least equate to clean sheets and clean room. This stay is definitely a disappointment. We got neither of those. What made the experience even worse is when we asked for new sheets they delivered the wrong size!! Oh and they were still wet... room smells funky and is dusty. The chair had crusty raisins stuck on it.. first impressions are everything and this one makes me want to sleep in my car. My advice is if you are going to stay here bring some Lysol wipes, maybe a duster, and plan on making the bed yourself. We'll see if attempt number 3 to try and get some sheets happens. I forgot to mention the first attempt they brought us more towels... I guess thanks incase we want to mop the floor? Update: the GM earned this hotel 2 more stars we went out for a late lunch. Came back and our bed had clean sheets and the carpet was cleaned much better thank you! I appreciate the effort you put forth to fix this situation. read more

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Very beautiful hotel, and parking has a 24/7 security and their a brewery inside and place too eat and the staff is great and the room was big we got the king size on the top floor and we can see our parking of the car and we felt safe and place was clean clean but bathroom are tiny and shower too but we don't mind staying here next time when we are in town read more

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Nearly remodeled in a nice area. The rooms are very nice and clean. Like other Marriotts, you can log into your internet streaming accounts on your room tv. I wish there were more food options, although the brewery in the hotel is nice. There isn't much around the area for food. read more

Marriott hotels are generally my first and second choice when I travel, especially with my family, and it has always been outstanding until now. Not only was my wife misdirected when she called in to make our reservation (you do have a pool, just didn't feel like mentioning the fact that it was closed) and then telling us that we just obviously missed the spot on your website stating the same, if you know where to look. Best yet, when I asked if it was common practice to make your guests feel stupid for asking about the pool and why nobody said anything as we walked across the lobby in our bathing suits and saying hi to the front desk, the young blond girl working the front desk on 10/03/2020 decided to be a smart add to my wife in front of my daughters. I am really sorry COVID has made things difficult, but I didn't realize or expect your staff to throw all common decency and respect out the window. I'm not sure about other locations, but I guarantee I will never stay at this hotel again and strongly encourage anyone else looking for a room in the tech center to pick ANYWHERE ELSE. Don't say I didn't warn you. read more

Worst customer service! No one is staying at the hotel...and they still are not helping potential guests. I asked to talk to a manager and was refused. read more

So why is a local Denverite reviewing this Marriott? I have attended a weeklong conference with my company here and have avail myself of the convention center facilities and other resources as part of the event. The Marriott staff does an excellent job facilitating the conference, providing ample refreshments, meals, and entertainment. Although I've never experienced their lodging facilities, I highly recommend this property or any meetings, conferences, etc. read more

Pros: comfy beds, nice modern room, good location.. Cons: paying $14 bucks for self-park, no complimentary wi-fi, we received a handicapped room (only room available they claimed) came into the room and the toilet would not flush; the shower's hot and cold knob has a giant gap in it.. Oh and here's the icing on the cake; It's currently 11:50pm and I'm laying in bed unable to sleep cause of theses PAPER-THIN WALLS! Called security twice to let them know there was some drunk college kids slamming doors and yelling down the hall. Front desk said they would send someone and that was over an hour ago! I'm not one to write reviews but I feel obligated to let people know how little this hotel staff thinks of your concerns.. Very thankful this is my last night in this place and will not be returning. read more

There are some pretty limited reviews on this Marriott. Which is pretty surprising because it's huge, really popular with the DTC companies and they have TONS of conventions here. That being said, I disagree with some of the other reviews. This is probably one of the worst Marriotts I've stayed in. It's really old, very dark and dingy inside the lobby and most of the rooms, and is just outdated and dirty. I've done about 25 nights here and 40 nights at the Hilton Garden Inn across the street. It's more expensive than HGI, the concierge breakfast is worse than the HGI hot breakfast (not free, but you can usually get a voucher with certain rates), no wifi (only wired and it costs money for non status), non HD non flat screen TV's (most of the courtyards I've stayed at have had flat screens!), old outdated carpet and furniture. And don't get me started on how they charge for self parking!! There is almost always something wrong with the room I'm staying in. One night, I had to change rooms 3 times. Among the things that have been wrong: the internet was broken, the tv was broken, the desk chair was missing, the heat was broken during the winter, the hot water didn't work. However, the management and front desk were very accommodating and everyone at the front desk is nice and polite. Also, the first moments when you walk into the front lobby of the Marriott, I'll admit, I was a little impressed. Until I got until the elevator. And got up to my room. And turned on my tv. My preference is to stay at the HGI but Marriott isn't so horrible that I would avoid it all together. But once I get my status, I'm outta here! read more

Not a bad stay. Bed was very comfortable. Coffee maker was frustratingly bad. Room service was adequate. If you are a Marriott traveler, this is a decent property with recent renovations. read more

Denver Marriott Tech Center - Well appointed room - Hotels Near Me - Denver, Colorado

Based on a 4 night stay. And I am a Gold Elite member but nothing was gold or elite about the service at this hotel. When I checked it the front staff were super!!! So I thought to myself this is going to be great!!! Then it all goes down hill from there. The room: Is nice enough- the actual bedroom area was nice...well except the stained couches and chairs...and slightly faded colour...the bathroom was disgusting it looks like when they remodeled the interiors of the hotel they tried to save money on not re-tiling the bathroom..the bathroom grout looked moldy and very used and worn. And the granite counter tops were nice only if they didn't patch up the wallpaper around where they put the new granite in. Oh the door never shut fully you always had to double check the door to make sure it was closed before you left your room. The service at the restaurant was terrible one morning I waited 45 minutes for eggs Benedict after my entire party was done eating...then at 30 minutes the sorry excuse for a waitress decided to go check on my eggs...every morning it was like that. No apology not even an I'm sorry from the ridiculous waitress...or the manger who was standing right beside her. They don't have enough staff to handle a large event at the hotel... Stay at the Hilton Garden Inn next door the rest of my staff were much happier. Unless you like poor service, disgusting food and used and abused interiors. read more

We had a prepaid no cancellation reservation but ended up with a sick kid at children's hospital e.r. Until 6am. The front desk totally took care of us and not only didn't charge us for booked night ... but switched us to the next night AND let us check in early at 6 am... they made a really tough night for us so much better... thank you!!! And the restaurant has super room service. read more

Great hotel for the business traveler. Newly renovated. Staff is friendly and helpful, very customer service focused! This location had an M club Lounge, which is a great place to re-fuel (Platinum elite). Two pools, one indoor, the other is outside. Big fitness center w/new equipment. Beds are very comfortable, was able to get a good nights sleep, which is so important. Not sure why so many complaints about paying for parking, I travel a lot for business, most Marriott's charge parking, guess I'm used to it. read more

This is absolutely hilarious I had to one star this place for one simple reason...they charge 14.99 for 1 day of WiFi use. It is 2016...I get free WiFi at McDonalds, but not at this hotel. Haha. Alright so other problems. 1.) Towels stained. 2.) Room atmosphere similar to a Days Inn (who generally has free WiFi). 3.) A C unit outdated 4.) Parking was poor due to construction. 5.) Customer service desk were short when asked to problem solve. 6.) Breakfast was not complimentary (20 dollars for 2 eggs, meat, toast) Pros! 1.) Shower head pressure is amazing. 2.) Lots of drawer space? 3.) Great complimentary soaps. Overall this place is almost comical and definitely not what I would expect from Marriott. read more

The room was nice and roomy and clean. The mattress and pillows were very comfy. Our toilet seat was broken but usable. They kick the air off in the middle of the night, so I woke up hot. We had issues getting out of the parking lot. It's a good location and nice rooms. read more

This ranked as one of my all-time worst Marriott stays! I feel guilty for giving Marriott a poor review but I cannot rationalize my experience. Here's the list of negatives: 1. Many of the doors are locked and have NO key card access. CO is cold in the winter! 2. It broke my animal loving hear to see what I believe was a Coyote (skinny with mange) walking through the poorly lit parking lot at night. I realize Coyote's are not people friendly (or man's best friend)...I was both startled and saddened. 3. Nothing worse than taking a shower and having it be a bath. The tub would not drain. 4. The gym has all the latest workout equipment from the late 90's. Ok, seriously, I don't know that the non-cardio equipment is ever tuned or maintained. It was looking really rough. Free weights? Only if you can lift greater than 30lbs. I'm certain the lighter weights were stolen. The cardio equipment is 4 elliptical and 4 treadmills. I had one good elliptical and one bad one. There is a lovely "indicate what is broken" sheet on top of a very stinky refrigerator with cold towels. I'd say the 'self-report' theory is NOT working. 5. Don't take the stairs!!!! Who cares that you were on a flight from the East coast all day? I am still on my New Year, New Me kick, so I figured I'd walk down the stairs to the lobby. I ended up locked out of the hotel on the 1st floor. See #1 NO KEY CARD ACCESS. 6. Screw using the vending machines...need another bottle of water at midnight? Nah, just drink from the faucet as I checked 2 floor (4 vending machines) and 1 was broken and the other 3 were sold out of water). 7. Never lock yourself out of your room. I was working out on the stunning equipment listed in #4 and I lost my room key between the elevator ride and the gym. I went to get another key (and had no identity on me), so they did the right thing and asked a couple of verification questions. Then they called to the "bell" or bell hop and asked them to walk me to my room. Let's just say I waited 15 minutes before getting back in line (in sweaty cloths) to get another key. 8. Did I mention a line at the check-in counter? For whatever reason, the check-in counter had a line when I checked in (3-4ish) and had a line each time I walked past it. It's not that there shouldn't be some type of line...the issue was it always seemed to have a line 4-5 people deep. I haven't experienced this anywhere else other than Las Vegas strip hotels where conference attendees are switching in and out. I will say the staff was friendly. I will also say I did bring 5, 6, 7 to their attention as it occurred, but no real acknowledgement. read more

Denver Marriott Tech Center - Hotels Near Me - Denver, Colorado

As a weekly business traveler, customer service makes or breaks a hotel experience. At the Denver Tech Center Marriott, I was recognized and known by name within a few weeks of staying here. When I injured my foot and was in a walking cast, the staff all expressed the desire to help, and made sure I was close to the elevators. During my last week, the staff sent a parting gift and a card wishing me well in my new location, and I can honestly say they were home away from home. I would HIGHLY recommend this hotel for any business travelers looking for a great customer service experience. read more

So the service is OK, not great, not horrible. The service to the rooms is very late in the day as they don't have enough staff. Second day of service and the coffee still hasn't been serviced. The food and service at the buffet fir the conference we were at, GRL 2017, was just ok. No knives, no napkins, and rehab cranberry sauce served with the turkey was the most bitter I have ever had. Would I come back? I'd have to seriously think about it. read more

Stayed here during a recent business trip. Friendly staff, decent value for price Pros: Comfortable beds Coffee maker in room Fridge in room Restaurant on site Starbucks on site Huge lobby area Cons: Long walk from lobby to rooms Parking can be a pain Small bathrooms with no fan Extremely dry air in rooms Restaurant staff was not friendly Charge for wifi A few restaurants within walking distance. Close to freeways Had a small issue with an erroneous extra charge, but was fixed fast and efficiently. read more

I was fortunate enough to be able to stay here during a leadership conference a few weeks ago. I'd have to say, this is one of the top Marriotts I've stayed at. Here's a list of reasons: - Concierge floor for those with gold+ status (with upgrades) was great - The internal balcony overlooking the hotel was a great way to feel outside without being in the snow. - The bar/food locations are great - Club room (again, for those with status) - Very friendly staff - Very clean and cozy and good internet everywhere in the hotel (critical for work) - Proximity to major highways in Denver Since I wasn't personally footing the bill, price wasn't an issue. I'd certainly stay here again should the opportunity arise. read more

I hope I never need to come back; you make up your own mind: (1) Front desk agent: "Would you like a room with a view?" Me: "Sure why not." Agent: "Are you OK with a little street noise?" Me: "Sure, I can sleep anywhere." The view right outside my window (a pebble toss away): a huge multilane interstate and constant, annoying drone from cars and 18 wheelers. Hardly possible to make out the mountains over the highway. (Say "no thanks" to a room with a view.) (2) Wireless internet in rooms sucks. In the evening or morning, can't get through. Hugely frustrating. (3) Minimal restaurant service. We ate at food trucks in the parking lot. (I am not making this up.) (4) Location: middle of nowhere (but there is a light rail station across the highway). (5) 2 people in our group were bitten alive by bed bugs. read more

Superb customer service from the moment we checked into the hotel. Mandy at the front desk was a delight and Damion at the bell desk was also instrumental in making our stay enjoyable. Mandy was helpful with our questions and always had a smile on her face. She remembered us after checking in and would say hello when we walked by the desk and ask us how our stay was going. I was in town for a conference and in the evenings my husband and I utilized the complimentary shuttle to take us to various restaurants around the area. Damion, our driver, was very accommodating, friendly, and knowledgable of the area. The conference area was clean, wi-fi worked well, and everything was always organized and put together. Our meals were on time and they were also very tasty for a conference center. The rooms were comfortable and we were pleased with the service of this hotel. We are Hilton Gold members and are very loyal to Hilton but after staying at this Marriott we are intrigued and will be trying more Marriott's in the future. Thanks for a great stay and kudos to your superb staff! read more

Their parking policy is so obtuse, it's unbelievable. I've never gotten into a traffic jam trying to leave a hotel. The lot is gated, with a single entrance/exit. So, if there is an event, each attendee must pay via credit card to get out and guests must swipe their key card. This can go on for hours on a Saturday or Sunday when there are meetings, conferences, weddings etc. We arrived on a Saturday afternoon and waited in line to check in as there was only one person at the front desk. Two more people came out shortly thereafter, one at a time. My wife travels frequently for business and has elite status with Marriott. The person who checked us in seemed like he had been taking a break at a local smoke shop as he fumbled his way through the check in process, alternating between laughing and apologizing for not being able to speak in sentences. After that it was all downhill. Neither parking or wifi were added to our account, despite being free upgrades for elite members, so we had to call the help desk to get wifi and buzz the front desk to open the gate when we were leaving. However, we did get a $12 charge on our bill for parking. The hotel itself and our room were shopworn. The layout of the room was also yesteryear with a tiny bathroom. Marriott properties assume their class is lasting, but their customer experience lacks speed and convenience. They are like a Palm Pilot in an iPhone world. read more

Attended a conference here (i.e. I know nothing about the actual hotel part...). The conference rooms were adequate, the food was fine (bordering on mediocre), and the staff was relatively helpful... Would I recommend this as a place to stay if I had family in town? Probably not. But it was a huge space, close to town, and clearly had dealt with conferences of ~500 people before, so I see the appeal of renting this particular space. This review would have been three stars, however, the wireless costs $14.00 a day! As a young professional with a lot of work to do on a small budget, it was quite frustrating to have to try to keep on top of my email the entirety of the two-day conference on my iPhone... Really, Marriott? Even DIA has free wireless! read more

Wife and I decided to take a trip to Denver. Pricelines name your own price selected this hotel for us. The rooms feel brand New! Bed-super comfortable with firm and plush pillows Bathroom- beautiful vanity mirror and updated shower View- we are on top floor looking over the city and the Rockies in the back drop make for a gorgeous sunset We were given an executive king room. Came with a large kitchem Kitchen- microwave, fridge, plenty of cabinets and drawers (you'll never use them) Living room- very large!! L shaped couch, large desk a huge tv! Id say 55+ inches Customer service- was top notch. I called ahead of time to let them know it was our anniversary and I wanted to purchase some champagne and strawberries and Shae (I believe was her name) took care of us and made the stay very memorable and special We will absolutely be back if we get the chance read more

When we arrived there was a line of people trying to check in with only two front desk attendants helping customers, while other employees were visible sitting in the office. They were rude and not helpful. They were quick to try and resolve check-in issues we had, but they didn't resolve the problem and we got charged more than we had originally booked the hotel for two months previously. I have always stayed in Marriotts and have been impressed, but this service was awful! The room we were given had not been cleaned and the bed was just remade, as there was hair from the previous guest in it. I would not recommend this hotel to anyone. read more

The hotel is a wonderful venue for the conference I am attending. The hotel has gone out of its way to create a "take-and-go" lunch option...this is unique in my third decade of conference going. This allows us to grab something, eat, and converse, and then back to the meetings. Usually, we are trying to cram hundreds if not thousands of people into the a few restaurant venues. The rooms are extremely comfortable with wonderful Marriott feather pillows. I have no complaints and thoroughly recommend this hotel. Some think that it is from downtown, but the hotel offers a shuttle service for those that want to take in the sites. read more

This review is based on the conference facilities and parking nightmare that exists as a result. A good night of zzz's might offer a better experience. I came here for one of those nerdy industry meetings that you have to go to in order to get professional education credits. Otherwise, I'd probably pass up this older looking hotel for anything. Upon first entering the location, you'll notice the parking lot better resembles a poorly conceived maze than it does an easy access point to the hotel. It also looks like the parking lot was chewed up by some monstrous monster leaving curb parts and pavement scattered. For a facility that expects to have a lot of attendees for these types of conference room meetings, there aren't enough parking spaces to accommodate them. After spending 10 minutes driving around like a stalker, I finally left the car next to a trash bin, whether it was legal or not. Not impressed. So, I spent two paragraphs on parking. I get it. There is more to a hotel. However, the only redeeming quality was the decent breakfast accommodations to compliment the 80's styling of the conference rooms. I will say, unlike most conference facilities, I could not hear the sex toy convention going on next door. That was a plus. Consider the facts. Parking lot eaten by monsters. Parking lot designed by a drunk maze builder. Breakfast offered in copious amounts. Decide your priorities then decide whether the Marriott at this location is worth the battle. read more

By far one of the greatest hotels to go to!! They are so diverse and people oriented. They have yet to disappoint me because every year I stay at this hotel for their annual Nan Desu Kan anime festival and convention. It is so full and packed that this definitely left excitement in my heart. I think everyone should pay a visit here and give great reviews as this place sure is awesome read more

This was my second stay at this hotel. I was told by the front desk that this hotel is about 30 years old. Does not look it until you get to the room ad see the bathroom. This is the smallest bathroom I have seen in a full service Marriott. No room for two and barely enough room to walk in and shut the door. Other then that the hotel is very nice and you get everything you expect for a full service Marriott. read more

Rooms are nice. Help seems fine. In room food is disgusting! I sent pasta dish back. Soup tastes like Lysol. read more

Denver Marriott Tech Center - Lysol undertones. Yuck. - Hotels Near Me - Denver, Colorado

It's okay. Big bucks for an older version of the price you pay. Food, staff, management are all okay but not good. The best part was great parking. read more

Soooo. It's a Marriott. Which is way less awesome of a chain that it used to be. We booked a fun stay-cation night here through Hotels.com, as I had a free night leftover from an old job. We made sure to book the breakfast included option, but when we checked in, no dice. Luckily, I had to email with me, and it only took a little pressure to the check in guy to give us the buffet coupons. The room was nice...the bathroom was tiny (like you couldn't close the door while sitting on the toilet tiny), which was a bit surprising to me. The bed was ok, but both the feather and foam pillows were crap...and when my migraine was triggered, they were worse. Especially since the ice machine, which was right outside our door, was broken. Yep. Pool was ok, though filled with screaming children. Hot tub was nice, and I appreciated that both the pool and hot tub had ADA accessible lifts for use. Fitness room looked nice too. The breakfast buffet was one of the better ones I've been to, though I don't think worth the $17 each if we hadn't had the coupons. I personally enjoyed all the local jam options. As a side note, they charged me $10 for parking. In their handicap space (which was no where near a ramp?). There was no where else to park, and valet was even more. Likely will not be back for that reason alone...plus everything else. read more

I spent 5 night here recently for business. Super comfy bed. I liked that the room had a small fridge which was awesome. The only real downfall was that our room was directly over the atrium and bar so on Friday night it was pretty loud below us. Sat night we went to the bar and had a cocktail. When we walked in a waiter approached us immediately and rounded up 4 chairs to go with an empty table. He was super attentive. Free USA Today daily outside, free coffee in the room. Only other bummer was no internet in the room only in the lobby or maybe that was free internet. I didn't try it I just remember the front desk agent mentioning it as we walked in. read more

We have loved our stay here! Clean room. Great service. Excellent accommodations. I have nothing to complain about!

Awesome Marriott property. Staff was offering free beer and cooking burger sliders fresh for guests checking in by the front desk when I arrived. The fitness center here is large and spacious with plenty of machines. The concierge lounge here offered great appetizers in the evening. In the morning, the concierge lounge had an awesome made to order omelet station. Whenever I'm staying in town, I'll be checking in here. Ask for an atrium facing room at check in. read more

Giving this hotel several thumbs up from a frequent traveler and Marriott Rewards member. Room with King Bed was up-to-date and spacious. Good hot shower pressure. Very much a Colorado feel in terms of decor when you first step into the hotel. Lobby bar was better than most Marriott lobby bars I've visited. Gym on first floor was very popular at 5:30 in the morning. Goes to show you that being in Colorado brings out people's active sides. The one negative is that it's a little difficult to find if you're following GPS directions. Neither Apple or Google Maps was able to give easy directions. read more

The current 3 star rating surprises me- this property is updated, clean, rooms are easy to access- plenty of usb outlets, it's a comfortable place to stay. read more

I cannot recommend this hotel. I have stayed here before - and the service and quality last year (2011) were not good. Marriott as a chain has systemic problems (I was told this 6 months ago by a sr. manager at Marriott in Orlando) so I've stayed away. But, I need the points, so decided to give them a try. Front desk staff very friendly. Wait staff odd but friendly. Maid staff: did not clean room properly, did not take all dirty dishes away, did not replace laundry bag after I used it. Food was good for the price. Room was noisy as it was directly over the front of the hotel and they play music all night long (this, after I specifically asked for a quiet room). I was awoken with two wake up calls (6 am) that I did not ask for. I had to call down to ask them to stop playing the music. After the first unasked for wake up call, I specifically called front desk and they assured me I would not get a second call. But no, I got one the next day. I had to go by front desk again to again make sure no more wake up calls. Bed (mattress) does not stay on the foundation and keeps slipping off. Towels are thin and cheap. Older hotel. Given the choices nearby of the Hilton and Hyatt I will stay at one of these in the future. read more

The hotel itself was nice enough, but the customer service is pretty awful. We weren't told when we checked in that we'd be charged $10 a day for parking, then I'm pretty sure that they overcharged my card and when I called to sort it out I was put through to "accounting". The woman whose voicemail I left a message on never called me back. A month later, I call again to get a copy of my bill, giving up on figuring out the overcharge let alone having it refunded, and I get put through to "accounting" again, which this time is an automated loop meant for employees to set up some sort of payment or billing. I have no idea what option to choose, so I have up and call back. The same guy at the front desk assures me that he will look into it and have my bill emailed to me and takes down my email address. I still haven't heard from anyone Being a customer service trainer myself, I certainly know deplorable customer service when I get it. I won't hold my breath on getting any kind of resolution to my inquiries or this poor service. read more

Terrible customer service. I booked a room for a convention that has been happening at this Marriott for a few years now. I booked and got the confirmation for the room in February. Come September when the convention was being held, not only was parking full before we got there, my "reservation was there but the hotel was full". The exact words the front desk said to me. This was even before the check in time when I went up just to see if early check in was possible. How does that happen? Anyway, the Marriott decided to transfer us to a different hotel. Where is this hotel? A whole highway exit away. The front desk guy must have been new because he was very confused and kept asking other people questions and was super surprised when I commented that the place they were transferring me and my party to was far away. You get a hotel at a convention site for the ease of access! Of course I'm irritated. The front desk guy prints me off the directions to the transferred hotel (Double Tree btw) and then assures me that they will be waiting for me there. So I get to the Double Tree and ask for my room. They don't have it. The nice Double Tree front desk guy explains that most of the other people who also got "walked" got some paperwork. I of course didn't know what that meant. When a hotel "walks" you it means that hotel will arrange stuff for you and you need some paperwork proving it. So I called the Marriott and the lady who picked up pretty much told me too bad they weren't going to do anything. Even the Double Tree front desk talked to her and got the same answer. Frustrated I hung up. My friend who was also staying called again for me (I was busy pulling my hair out) and got a different person. That person agrees to fax the walking paper after we gave them the fax number. The Marriott obviously needed to get their act together because in the 20 minutes of waiting for a fax, I overheard the Double Tree front desk get a call from the Marriott asking them to hold an additional 20 rooms for more transfers on top of whatever they had already asked for. Crazy. All in the mean time the Double Tree people were very nice. After putting our stuff down, I went back to the Marriott to make sure everything was alright and I would not get charged for not picking up my room. When I got to the front desk again, the lady who was there rolled her eyes and gave me a look as if I was being so unreasonable when I was explaining my situation. Another guy came to her to see what was going on and he had the same attitude of not caring. All very rude and unorganized. read more