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    9 years ago

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    People searched for IT Services & Computer Repair 378 times last month within 15 miles of this business.

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    Michael Anthony's Mobile Computer Services - Portsmouth

    Michael Anthony's Mobile Computer Services

    (6 reviews)

    Michael is absolutely fantastic! From the moment I reached out to him, he was incredibly responsive…read moreand knowledgeable. I had water damage on my laptop, and Michael took the time to thoroughly inspect and diagnose the issue. His expertise really shines through, and his quick turnaround time--just 2-3 days--was impressive. The diagnostic fee is $75 in cash (there is a small card fee, so it's worth bringing cash if you'd like to save a little), but it's totally worth it for the level of service you get. My repairs were $200 total so it was very reasonable. One thing I really appreciate is his customer-first attitude. After fixing my laptop, I ran into a minor issue, and Michael was quick to address it, honoring the 30-day warranty without hesitation. He genuinely cares about helping people and providing top-notch service. I highly recommend Michael for anyone needing computer repair--he's skilled, professional, and truly dedicated to making sure his customers are happy.

    Avoid: Two months wait for a shoddy repair with unwanted additions. Denied responsibility for their…read moremistakes, and attempted to sell me on a new repair to fix them. Brought my laptop in to have a new keyboard installed, during this visit the repair shop attempted to upsell me on virus removal as well. Pricing is rather high, especially for certain repairs such as virus removal that can be easily done at home. Repair time took two months; delays were largely a result of the incorrect part being shipped twice, blame being put on the parts provider, but it felt like progress was made on the repair only after contacting them about it. When I received my laptop back, I found I had been upgraded to Windows 11 without my consent, despite the repair having nothing to do with the Operating System. Despite that, I was happy with the repair... until two months later, when I discovered that the whole back cover for my laptop was sliding off because the 5 screws holding it in place (3 internal, 2 external) were completely missing. When contacted, the repair shop denied all responsibility despite stating previously that the whole laptop had to be taken apart for the repair, and was very passive aggressive in shifting the blame onto me and claiming it would be a new repair to have it fixed. All in all, save yourself the frustration and look elsewhere.

    Virgil Computers - Security Surveillance

    Virgil Computers

    (13 reviews)

    Data transfer from 3 old computers to a portable hard drive…read moreReady in hours - fast, efficient, service with VERY reasonable prices. I trust Virgil over Geek Squad any day!

    How would you approach a business that flat out lied to you?…read more I went to this shop because of all the great reviews and length of time being in service. I spoke with the owner prior to arriving to make sure my situation could be easily remedied. When I arrived, the top tech said the owner was on the phone and would be able to speak with me in a bit. I decided to move forward and pay. I then asked if I could now speak with the owner and was told he wasn't there. Was this an attempt to just get my money? I calmly stated... "that's not what you just said BEFORE I paid." He tried to bullshit me and say I could have spoken to him earlier as he too has an accent (like the owner). I told him ... "Don't do that. We already confirmed it was the owner I spoke with." He grabbed my laptop from the back and said to his co-worker... "We have a problem." Yes we do.. I caught you in a lie and rather than take accountability and responsibility for your actions, you tried to sidestep and cover for your lie. Not to worry... This story has a positive ending... I left and went to "COMPUTER GUY" and had the most incredible experience.... Chris and Christopher were hands down the best in not only customer service but in providing the attention to detail and care in making sure I made the best decisions cost-wise with my tech issue. I would avoid Virgil Computers (not just because the Senior tech lied) but, because that leaves a precedence for what other disingenuous actions they might perform while servicing something so personal as one's laptop.

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (8 reviews)

    I created a yelp account just to submit this review.!! This…read morestore/ location is an absolute joke and will not be open for business 6 months from now. I will not bore you with the details of my experience, but instead , I will warn you in summary. The staff is incompetent. They sub out their repair work unless it's insurance or warranty related. They had my sons Xbox unit for 2 weeks, and after 3 phone calls ( 2 of which they thought my item was a phone) and finally visiting the store, they advised me it was repaired, but at a subbed out repair shop 10 miles away. Upon pickup. I was told the repair was completed the next day. The owner, Jason, had nothing but excuses and complaints about his incompetent staff, along with the simplest inability to even update me on my repair until I showed up in the store. If you never heed a warning from A review , strongly consider this one. !!!

    Rarely do I ever leave a review, but my family and I drove over 2 hours to get here. We obviously…read morehad a appointment at 10a.m. to get a simple fix on our phones. And it is 11a.m. and the doors still aren't open. We saw a man unlock doors then lock them back, before I could run to the doors before he locked them or even talk they were already locked. Husband and I knocked several times and we were ignored everything. I DO NOT recommend this place whatsoever. Not even my worst enemy! Good luck to anyone who goes to this place. If our phones break we will gladly buy a new one!

    deNuvem - itservices - Updated May 2026

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