came here to the emergency because my foot turned into a football, originally went to my doctors…read morebut they told me to go to the hospital instead YAY! My previous experiences with this hospital were not very good at all, quite the opposite and in the negative. This experience was much better, was able to hop around and find a wheelchair no problem. The staff were super friendly and worked with a sense of urgency, when it all was said and done, the visit took about 3 hours, the only thing that I have negative to say was that the doctor at the time read my xray wrong and I got a phone call the next day telling me very bad news. The hospital was very clean and bright. Lots of parking on site Transit options are the 123 and 80 buses, and the 15 with a bit of a walk from the mall.

The staff and services here are excellent. This is not a hospital as such as there are no inpatient…read moreservices and no emergency department. An urgent care centre (UCC) provides care for non emergency injuries and personal health issues. Sprains, cuts, rashes, broken fingers etc for example, as well as blocked catheters, urinary retention and post surgical complications if needed. Emergency care is provided at another site, as is inpatient care. This site provides investigative and pre operative work up, as well as rehabilitation on an outpatient basis. An army of knowledgeable volunteers and clerical staff ensure you are seen in good time. The UCC practices triage, so less urgent cases may wait a long time for treatment. These cases could probably get seen at a walk in clinic or at their own doctors. Properly utilized this can be a one stop shop. Before I retired as an RN I referred patients here appropriately and they received good care. My wife had her follow up care here after her knee replacement, and I have cardiac investigations done here. The one down side? The cost of parking, although options are available to reduce the cost for frequent attenders.

I have always made an appoinntment on line. Everytime I have arrived within 5 minutes of my appt,…read moreand have never waited more than 1-2 minutes beyond. The staff has always been friendly. The nurses are amazing. Since coming to this location (years), I have never walked out with a bruise!

The good thing is they open early. They also take walk ins. They move fast and try to deal with…read morepeople and their personalities at best. I was a bit annoying - showed my health card on my phone. It's just easier for me but not them. This post is somber ...it rains outside....pathetic fallacy. Is the air being purified here? So many ppl waiting in the hallway and in any corner. I don't see my name on the screen yet...gotta wait Omg I see my name now !! Jai ho

The doctor is thorough but efficient and follows up to discuss results personally rather than pass…read moremessage through reception.

Have used this clinic for many years and am very happy with the help I got…read more Thank you for staying open during Covid.

I'm not sure if I want to write a review of this place as it seems to be a hidden gem. It's right…read moreby Islington Station in the office building behind it. You can make an appointment directly on their site, but they also take walk ins. I used to go to Sunnybrook for blood tests, but coordinating this with a baby was hard. They open right at 7:30 on weekdays (closed on weekends). The staff are extremely efficient. This morning I went at 7:20 and was out the door by 7:40. This is my go to lab now. Good for: medical tests

I had bad experience with Dr Spencer. He made a mistake during anaesthesia and did not find the…read moreproblem until during the surgery. His mistake led to the complete lost of vision in my right eye.

I have seen Dr. Spencer for over 35 years, He is an excellent doctor, great at diagnosing eye…read moreconditions (mine was fairly rare), would not hesitate to recommend him. Michael E

a family member went in with a broken ankle and this so called doctor told her to wait 6 weeks…read more following this 6 weeks she was then told her ankle was broken and healed broken.. now she has a limp that will live with her forever constantly effecting her day to day life. Do not See this doctor

I am never rushed out of her office and can talk to her about anything. There is a nice way about…read moreher that alot of Drs. do not have. I may have to wait a bit but she is well wortth it....would not trade her.

Dr. Cotoia is the best doctor (of any kind) I've ever seen. He's helped me diagnos all kinds of…read moreproblems (even ones that weren't techically "chiro problems") and fixed things that other doctor's told me that didn't exist or they couldn't fix. He uses a range of techniques, including pulse therapy, breaking down knots in your shoulders, etc. And most importantly, he doesn't try to keep you coming back, he works on you for a number of sessions so that you can STOP having to see him.

These doctors and staff are so helpful and dedicated .My experience…read moreis they always get you the help you need and very efficient

I had a phone app. at 11:00AM on 5/13/2024 with my family doctor,....No phone call was…read morereceived...At 12:35pm I called EMC Reception. I explained the situation to her, her reply, "Just keep waiting"!! Seriously? The are Rude, not helpful at all especially I was in a que for 15 Minutes! No Phone call ever arrived, No explanation, No Re-scheduled appointment. How Unprofessional. I have so many run ins with the reception at EMC. I ask for appointments in the office and they LIE and say doctor is not accepting in office appointments. Totally Unprofessional & Shameful Behavior! Send your Receptionist to Upgrade themselves because they are an Embarrassment to EMC. Take notice, All EMC Patients hate the Receptionist....What do you think is the reason???