I waited a long time to write my review of Dr. Balani because sometimes you don't really know how…read morethe care was until time has gone by. In short, he is great. Last summer, I was suffering intense pain due to an abscess, My regular dentist was away that week so I ended up having to drive an hour and a half to Woburn on a Saturday to see Dr. Balani but it was worth it. Number one I am so appreciative of his emergency hours. When you need emergency dental care, you NEED it. He and his staff were very kind and understanding and I walked out of the office feeling a million times better. I found him entertaining and very willing to explain the procedures. Followup was great and the fees (though who likes paying dental fees?) were in line with what other dentists charge. His office was super helpful in billing insurance. At my regular followup visit, Dr. Balani did an extra scan on me (at no charge) because I was experiencing some residual discomfort. Right as I was about to leave, he called me back in to look at the scan and noted that there was a possible tiny abscess forming in the tooth next to the one he had worked on. I forgot to mention this to my regular dentist and here we are 9 months later and indeed I have infection under that other tooth. This seems to have been the cause of occasional discomfort on that side of my mouth. So anyway, shout out to Dr. Balani. I wish I had paid more attention to his advice. But mostly I am SUPER GRATEFUL to the way he and his staff took me in quickly and got me out of my pain. Thank you!

I went to Athena Dental Group on July 18, 2025, for a routine cleaning. Before my appointment, I…read moreasked several times if my Delta Dental insurance would cover the visit. Staff assured me it would be reimbursed, but afterward I found out that only $248 of my $677 payment was covered. To be clear, in my benefits I see 100% coverage for out-of-network providers but not the maximum coverage amounts. The office did not submit a preauthorization, which Delta confirmed was the only way I could have known about coverage limits. On top of that, $677 for a cleaning is extremely expensive compared to the typical cost of this service. When I raised this issue, I was refunded $185 for x-rays that were not actually required at the time of the visit. Later, I also discovered a $45 charge for a fluoride treatment that was not covered at all because of a minimum age requirement. Instead of refunding this directly, the office asked me to sign a document waiving all claims and agreeing not to post reviews in exchange for the refund. The office manager also emailed me suggesting there might be a "language barrier" (I'm not a native speaker) if I disagreed with them and threatened to report me to the police if I pursued the matter further. She also stated that their staff had told me, "you will be paid based on how much your insurance will cover." That vague response provided no useful information about potential out-of-pocket costs, even though I had asked three times for clarity. On top of that, the office manager warned me about the "harassment" despite the fact that I only ever called their office twice -- once for my initial complaint, and once more to point out the additional $45 charge. This experience left me feeling misled, discriminated against, and intimidated. If I had been honestly told even the approximate out-of-pocket cost upfront (more than $400), I would have gone to an in-network provider, as I always do. I was shocked to be treated this way by a dental office, especially after asking in good faith about insurance coverage multiple times. I strongly caution other patients to demand written preauthorization and clear cost estimates before receiving treatment here.

Have had nothing but great experiences on my visits. The office is extremely clean and welcoming…read more The whole staff is friendly and caring. The doctor I have seen is very nice and explains everything. Came here for an emergency and staying here to finally get my teeth fixed. ​

The best dental care I've ever had! Dr. Y is the best! She is very attentive, and explains…read moreeverything in detail. If you're looking for a positive, pain free experience, look no further. The office staff is extremely friendly and always greets you with a smile. I would give 10 stars if I could!

I got my permanent teeth today so I would like to recommend Clear Choice in Woburn. Starting from…read moremy first appointment Dr Box and her staff explained to me A to Z what to expect. Then I saw Lisa who talked about the money part of my quest. It was long and semi confusing. Between the visits and phone conversations she bent over backwards to help me understand the money questions. The day I had my procedure the entire staff gets a A+. Its an easy place to rave about, even when I call Anna is polite, professional and just plain nice. I do admit it was expensive but at the end of the day I feel the whole package was worth it. Although I didnt name all the names involved I just want to say everybody in that office is awesome

After my consult in the quincy, MA they scheduled my surgery a week later, took my money fast. Had…read morea appointment 2 months later for my final impressions and they canceled that appointment because not enough doctors were available and Rescheduled it a month later. They Canceled that appointment for same reason and rescheduled me a month later, canceled that appointment stating same reason. This has happened for 4 months in a row. I've wasted 4 days off of work to make these appointments that they canceled. I'm very frustrated and disappointed in this company. I want to get more work done but it will definitely not be by them. I'm honestly worried that they are not gonna give me what I payed for at this point and it was a lot of money. Don't waste your time or money with this company.

I was with Woburn Family Dental for four years and really loved them at first. The dentist, Dr…read more Saroha, was amazing and went out of her way to deliver friendly, pain-free, tooth-sparing dentistry. I even recommended them to my parents who both signed up. Then weird things started happening. I got billed for work that wasn't performed, they tried to charge me for x-rays clearly covered by my insurance, doubled-down and said I owed them money when I insisted it was covered, and then claimed "they deal with so many insurance plans they can't keep all of them straight" when I finally pulled up the plan myself and showed them. My parents got hit with "lab fees" that their insurance company said should have never been charged under their contract with the dentist. Lots of other "billing errors" that. Once is a mistake, but something was off basically every visit. Oh! And you get a "billing fee" every time their office screws up, which is fun. If I were a conspiracist, I might say that the office is struggling and they're trying to sneak in extras that patients are unlikely to notice. However, it can also be explained by a few bad hiring choices for office administrators. When I left the practice, I called to get a copy of my x-rays for the new dentist. The office assistant sent a collection of THUMBNAILS of the x-rays. Like, tiny grainy pictures for the new dentist. They got angry and insisted that they couldn't get me any other format, and that the files were just really small when exported and that they had never had an issue with it before. After some heated back and forth, the office assistant described the menu she was seeing in the software, I suggested things she could try to export them, she finally exported the images individually as high-resolution jpgs and sent them to me. Seriously, they hired morons. My family and I have left the practice.

This is a truly high quality dental services place. The people are very friendly and professional…read more Dr. Saroha was very informative and gave me a thorough assessment of the state of my teeth with a clear set of priorities and a path forward. Her work on a crown was very meticulous and she crafted an excellent piece of work which improved my smile significantly. Her assistant Marlina is one of the most skilled dental assistants I have met. Her pleasant demeanor and attentive preparation of all phases had a very soothing effect. Margaret the hygienist prepared me for the thorough assessment of my teeth and offered a careful and gentle cleaning. All in all, I highly recommend the Woburn Family Dental

Unfortunately I had not been to the dentist in a while. So I went in for a cleaning. The staff was…read morewelcoming and very professional. My Cleaning went very well and was way easier than I ever remembered. This is a very clean environment with state-of-the-art equipment. The doctor explained everything to me so I completely understood how my teeth were doing. All these things combined helped put me at ease. I highly recommend going here. I can't believe I'm going to say this, because who likes going to the dentist... but I will definitely definitely be going back there. Thank you!

Best dentist ever! I have used many dentists over the years and…read more Dr. Baek is the best dentist I have ever had in my life!

Happy I found Dr. Clancy. Danielle did my deep cleaning and was excellent. Everyone here is highly…read morehighly professional. Standards here are as elevated as you can get. My gums are magically pink after years of redness in some areas. I don't think my teeth have ever been this clean. Dr Clancy was a pleasant surprise in his ability to quell my anxiety with procedures, , which has been an issue for me in the past. This practice has motivated to bring my teeth & oral health to 100% health. So far, so great!

Excellent care modern dentistry caring team I will be…read morekeeping this team for my dental needs for a long time.,a×

My wife and I are looking to choose a new dental insurance plan and also need to to change our…read morecurrent dentist of 20 years. So I called Dr Lennon's office yesterday at 5:30. The office was closed, so I requested a call back for today. NO call back, so at about 4:45 today I called and got the recep/admin to discuss what insurance they accept and to determine whether the office might be a match for my wife and I. (Dental insurance can be tricky with percentages, deductibles, maximums, waiting periods, etc and I had several questions about various carriers.) The admin (who I won't name was pleasant enough, but at exactly 5pm (and I mean EXACTLY), she asked to put me on hold and I was disconnected 30 seconds later. I called back within seconds (not minutes), but the nightly voicemail had been activated and no one was picking up. If the disconnect had been an accident and the office doesn't have call back caller ID, I would have hoped she would have waited 60 seconds for MY callback and have picked up the call. If she then said it was closing time and had offered to call me back tomorrow, I would have certainly understood. This is disappointing and appears to be very unprofessional behavior. Maybe they are not fussy for new patients. However if the doctor is in fact seeking new patients, he might think about more vigorous training and accountability at the first point of contact, as he just lost two potential patients. For readers to properly assess this review: I've written a total of four Yelp reviews over the past few years. Three: 5 star reviews and one: 1 star review, so I'm not a chronic complainer. However, I do believe in good manners and customer service. Thank you

I'm from out of town......way out of town, and broke a tooth Tuesday morning....not just any tooth…read morebut a front tooth. I called and the very nice staff got me an appt the very next day..Wednesday morning. Thanks to the great staff and especially Janice and Dr Cohen I was back to normal in about an hour. The repaired tooth matched perfectly. I can not tell you how pleased I am. They also filed my dental insurance. I would recommend this group highly!! Thanks again.

I went to Dr. Mooney for a number of years and always had great experiences with the staff, the…read moredoctors and, at the time, the quality of medicine. I always went to my appointments regularly for cleanings and annual X-rays and whatever else needed to get done. Recently I moved out of state and attended my first cleaning with another dentist. He did X-rays and saw that my teeth were a mess. Things that couldn't develop in 6 months time since my last visit to Dr. Mooney. I just had 2 crowns put in because of cavities that weren't mentioned to me at any of my previous visits and have already been made aware of more dental work that needs to be done to fix the damage. I am so disappointed with the quality of my care with Dr. Mooney and the disregard for my dental health. I am a compliant patient and would happily proceed with procedures needed for my well being had they been mentioned to me.

This is by far the best dentist I have been to. Both Dr Mooney and Dr Luke are great…read more They are great dentists who are also super friendly and helpful. Their staff are also excellent. They invest in their practice, I am always impressed that they have the latest dental equipment. The most noticeable thing about their clinic is they play their favorite 80s music constantly. It is the coolest Dental Clinic.

I had a horrible experience at Woburn Smiles today. I went for an extraction of 2 teeth. Dr. Sang…read moreJinn Lee wanted to remove all of the teeth in my uppers. I went stating I have had a toothache since June 6th on my lower gum. I told him I had a dinner date tomorrow and couldn't do the uppers today, but already have an appointment booked for the 11th of September, if he would just extract the bottom today. He at that point told me I could go somewhere else and asked me to leave. I could not believe the behavior of this man. He made statements alluding to my having Masshealth and I wouldn't be paying anything, etc. I have a fear of dentists and it takes a very long time to get up the nerve to make the appointment to begin with. Very disgruntled and in pain at the moment Dawn Donlon

From the owner: We are excited to now be serving the Woburn community. We are located right in the heart of Woburn,…read moreon Main Street and now have late evening appointments available to serve our community. At Woburn Smiles, if you are 1 year old, or 99 years old we are ready to provide you the best possible service. While we do accept most insurances, including MassHealth, we are happy to help you set up a payment plan if you do not have any insurance or if you need help with any co-pays. Our staff is bilingual, so if you speak Portuguese "Venha nos visitar!" We work closely with our Seniors in order for them to get all their dental work done without having to spend a penny out of pocket.

They send out letters for a omplimentary exam and xrays. So I was looking for a dentist and…read moredecided to give them a call. Wrong decision. They kept asking about my dental insurance. They called several times to get ins info and to change my appt time. Interestingly enough, they never mentioned bringing in an ID. As I don't drive, I did not have my driver's license with me. They refusex to treat me. One of the receptionists was very rude. I can see why they send out mail to bring in new patients, but they don't in my opinion do a good job of keeping them.

Everybody, there is so helpful. I went and I had anxiety with injections and they made the easy and…read morepainless as it could be. Dr Free is very talented and he has excellent bedside manner. (Or whatever the dental equivalent may be) They were willing to accommodate everything that I asked for and all of my needs. I would recommend this place for anybody that might have any anxiety around injections or dentists or white coat syndrome. Also for anybody that just needs good dental care around Woburn.