We have been with this office for a number of years and the services does not improve. In the past…read morethey have billed us twice for the same service and I had to follow up many times before being reimbursed. Most recently I asked for a referral for my special needs child and the receptionist was rude and condescending. I will never go there again.

Awful at calling you back and they stated so many times they would call back with a status update…read moreon my child's teeth situation on 2 occasions and simply never did.... My 11 year old son is in serious pain - we were referred to a specialty x-ray clinic for 3D x-rays about 2-3 months ago and we still haven't heard back from the clinic. I called 2 days ago and they promised to call us back the very next day, and unfortunately didn't. This is extremely disappointing and my child is in pain which is very stressful - Awful awful awful

If I could RATE Dr. Ian McConnachie ZERO, I would. FIFTEEN years ago, Dr. Ian McConnachie sedated…read moreand treated my 2 year old son. While in his chair my son was crying, because McConnachie held a needle in him all the way down to the gum line and would not take it out. As my son was crying, his nose filled up with mucus and he could not breath. McConnachie was leaning over him in an intimidating manner and was gritting his teeth as he kept the needle in his gum and said, "stop crying" through your gritted teeth. MY SON COULD NOT BREATH, because his nose was full. I begged McConnachie to stop and let him blow his nose, but McConnachie continued your intimidation and continued to keep the needle in my son's mouth and say "STOP crying", through gritted teeth. Out of complete desperation, I screamed at you at the top of my lungs, "YOU LEAVE MY SON ALONE." Only then did McConnachie take the needle out of my son's mouth and allow him to clear his nose. We had no choice but to finish the work. I carried my son out in my arms to the looks of complete shock on people's faces in your waiting room. I paid the bill (I'll never know why....I was still in shock by what you did) and to this day I think of what McConnachiedid to my son. McConnachie is supposed to be an EXPERT in children. McConnachie was the biggest bastard I have ever seen and I hope karma catches up with himfor what are likely hundreds of other cases of emotional trauma he caused. Sick people like McConnachie, often get in power because they enjoy the abuse of that power. Like the pedophile who volunteers for Boy Scouts. I will NEVER get over what McConnachie did to my son and me that day. All these years later, I still wish someone gives you a taste of your own medicine. SHAME on him! I know people like McConnachie have no conscience, so I know he doesn't care, but I believe that one day he will get back what you he has done to hurt what is likely so many. This sounds like some crazy rant, but you have to consider that this has stayed with my son and I all these years. I was in my dentist's office this week, telling him the story and was painfully aware of how upsetting it is to this day. The internet was not what it is today and I guarantee that if McConnachie did this to us, he did it to other. So I felt an obligation to post this message, in hopes that others won't go through what we did and have a child who is terrified of the dentist for the rest of his life. He was SO traumatized that even though he was SEDATED and a toddler, he REMEMBERS it fully! That speaks volumes, as does that I am writing this 15 years later.

Dr. Mc Connachie has looked after my 3 children for 16 years, beginning when they were little. He…read moreand his team have provided outstanding care to them. In particular, one of my children had to have emergency dental surgery done at CHEO when he was 2 years old and that left him fairly traumatized @ dental care, as you would imagine. Dr Ian and his team worked patiently with my son over two years to de-sensitize him. That was 12 years ago. My son and I were there today for an hour long procedure which he tolerated beautifully as a result of the years of great care. I would not hesitate to recommend this dental office.

Amazing people here. Four fillings went perfectly! Cleaning was excellent. Walked me through the…read morewhole process and directly billed for my insurance. No freezing and not an uncomfortable moment to be had.

I highly recommend this dentist. They are very caring and understanding of people's fears and…read moremake you feel very at ease. Best staff in the world. Check them out you will be very satisfied.

Great experience. Look forward to a long relationship. Jamie rocks too. Was a referral from a…read morecoworker. Thanks Kyle.

From the owner: Welcome to Zysik Dental our family-owned dental practice, located in Massena, New York, is…read morededicated to creating beautiful, long-lasting smiles and maintaining the oral health of our patients. We deliver the highest quality general, restorative and cosmetic dental care in an atmosphere of warmth, kindness and respect. Our caring staff welcomes children, adults and seniors. Our goal is not just to correct any dental pathology, but to help you prevent oral health care problems in the future. Some of the services that we provide at Zysik Dental include: - Comprehensive Oral Exams - Cleanings & Periodontal Therapy: Scaling and Root Planing - Pediatric Dental Care - Dental Fillings - Single Visit Crowns (Cerec) - Dentures - Laser Dentistry - Dental Implants - Veneers - Teeth Whitening

Amazing staff and dr.jeff is fantastic with pediatrics! My 9 yr old daughter has NEVER known she…read morehas ever had a needle in her mouth! They try very hard to make sure yr child stays with the same 2 assists to stay at ease.highly recommend

From the owner: North Country Dental Services a cosmetic dentist located in Potsdam, NY offering a variety of…read moreservices such as teeth whitening, sedation, children dentistry, dentures, clear braces, and orthodontics.

Great office and the friendliest staff ever! The vibe in this clinic is just such a cozy vibe. The…read morefront desk staff are so accommodating and always trying to help when possible. This office is always hosting the coolest events for free, like their Free Dentistry Day and Little Smiles Day. This office is a great one especially if you have kids- they have a treasure box and special stickers that each child gets to choose from once leaving. Definitely check this office out if you're looking for dentist appointments to look forward too!

Very professional doctors and staff. The staff are polite and friendly. The appointments they give…read moreare accurate; I barely wait before they ask to come in. When I call, they don't make me wait long like other center. I highly recommend Centrum Dental.

My Wife, Lise, and I have had the good fortune to have had all dental work necessary conducted at…read moreDr. Zysik's Office. Dental work and care with Dr. Zysik and his Staff are on the cutting edge of Dental Technology. Dr. Zysik can be characterized as being quite conservative, a man who utilizes his skills to explore and avoid costly, one way , procedures whenever possible. I recommend the services of Dr. Zysik and his skilled Staff to anyone who wants the best in Dental Care.

From the owner: Welcome to Zysik Dental our family-owned dental practice, located in Massena, New York, is…read morededicated to creating beautiful, long-lasting smiles and maintaining the oral health of our patients. We deliver the highest quality general, restorative and cosmetic dental care in an atmosphere of warmth, kindness and respect. Our caring staff welcomes children, adults and seniors. Our goal is not just to correct any dental pathology, but to help you prevent oral health care problems in the future. Whether your dental needs include a complete exam and cleaning, a full-mouth restoration, or anything in between, we promise to provide you with exceptional care every step of the way. We utilize the latest technologies, which include dental lasers and digital radiography, to assure our patients of the most up to date treatment options to help enhance their smile and maintain their oral health.

Perhaps I don't have anxiety about the dentist? Is what I found myself wondering after leaving my…read morefirst cleaning at Aqua Dental. At prior dentist's office, I found myself physically clenching as they cleaned my teeth. Last week, I went to Aqua Dental for a new client assessment and cleaning, and - dare I say it - I am ALMOST looking forward to my next appointment. My first impressions of Aqua Dental were how thorough and kind they were. They explained everything to me, and I learnt so many things. I came back home and found myself passing along my newfound knowledge to my husband. The biggest bonus of all, my teeth have never felt so clean! To this day, I'm still rubbing my tongue along my teeth in awe. The dentist who did my cleaning is a perfectionist in his trade. I wasn't shamed for any of my bad dental habits (not flossing, not wearing my retainer), which helps reduce my anxiety for future appointments. I'm SO glad that I switched to Aqua Dental! I hope to take advantage of their comfort menu during my next visit, which includes things such as massage chairs, heated towels, weighted blankets. Don't be deterred by their long wait. When I submitted my request last month to become a new client, my appointment couldn't be scheduled until August 2023(!!). Luckily I was able to snag a cancellation, and got appointments last week instead.

Great customer service! Outstanding doctors! Dr. Huda & Dr…read more Sindy are absolutely amazing and so professional.