Amazing service! Some of the best staff and doctor I've ever met (Dr.Hassan and his assistant Bertha). Does amazing work and is very honest and clean with his work. Would definitely recommend to anyone looking for a dentist, you won't regret it! read more

Would not recommend! Kids playing doctors and patients! Quote me for over 10k for 2 implants and when I asked just for filling they didn't bother to respond! read more

Amazing! Best experience at a dentist office by far, Dr was communicating with me through the procedure, making sure I was comfortable. Berta was amazing as well, made me feel right at home. Overall great teamwork! Quick easy and painless! Will be back in 6 months. read more

This dentist office is amazing! Dr. Tokatli is just kind, patient & always works with his patients on prices and is always concerned when issues are present read more

Great staff, Dr. Ahmad Hassan Tokatli & his staff are very kind, nice & professional. I was so nervous about coming to any dental office but this office is amazing. I had such a great experience & definitely recommend Dental one to family & friends read more

NOTE: The negative reviews apply to the previous dentist (Dr Lew) My mom was assigned to dental one by her insurance. She's 87 and not easy to please. She was thrilled with his work and his manner with her. I will be scheduling with him soon. read more

Look no further!!! This is THE dental office you want to visit. I've had many pleasant experiences so far. It had been too long since I'd seen a dentist so, needless to say, I was in need of some dental care. And CARE is what Dr. Tokatli and Dental assistant, Berta, provide. They made me feel comfortable immediately. Every procedure was explained thoroughly so there were no surprises. I had two deep-cleaning sessions which were virtually painless and I'm extremely happy with the outcome! I'll be back in a few months for my routine check up and cleaning. Can't wait to see my Dental One friends again! I recommend them on all levels!!! read more

DO NOT COME HERE. I'm shocked that this place has any stars at all. I was assigned to this dental office through my insurance and almost every experience was negative. I knew I needed a root canal and multiple things did not go smoothly. First, the receptionist Aurora did not give me a statement of what I was paying for for any of my visits. I asked for a printed statement so I could see what procedures I was paying for and she said that it would be sent in the mail. I thought that was weird since I don't understand why they wouldn't be able to get that information to me during the visit but I waited and sure enough, nothing was sent to me. I had to come in multiple times since there was some kind of complication (that they didn't really explain to me). The procedure took several hours. I made an appointment to get my crown in and when I returned, the crown was not delivered from the lab. Did they not think to check if they had it when they realized it didn't arrive???....As a result, I had to leave and come back again later. A few months pass and I still did not receive a statement in the mail. I called my insurance company and find out that the dentist DIDN'T EVEN FILE THE CLAIM FOR MY PROCEDURES. Wtf?! When I tried to get the information on what procedures I had done to make sure I was charged correctly, Aurora told me she couldn't give them to me because Dr. Lew sold the practice. Umm....that doesn't mean you don't have my information on file. I called her out on it and she said "We're closing for the day so I'll call you tomorrow." Of course, I didn't get a call back. So after attempting 2 more times, she finally gives me the policy numbers. HERE'S THE KICKER. I changed dental offices and went in for a check up this past week and find out that there is still infection where the root canal was. My new dentist asked me if I took antibiotics after the procedure and I said no which appalled her. Apparently you're supposed to take antibiotics to treat the infection but Dr. Lew didn't give me any prescription. So now I might have to go back and get the root canal redone. Also, the "patient" they have in the pictures is not even a real patient. She's the dental assistant lol. This place seems to be full of incompetent people. Hopefully the new dentist they sold the practice to will actually know what he's doing. read more

Dealing with Aurora I believe is the problem. I do not think Dr. Lew ever sees these complaints as, after you read this letter I sent registered mail, and the subsequent two more registered letters that were never answered, I think he would at least respond as it makes his practice look very bad. Here is one of the registered letters I sent: Edward Westwalth Lew, D.M.D. Dental One 1875 W. La Habra Blvd La Habra, CA 90631 Dear Dr. Lew, First I would like to say thank you for helping me when I was in so much pain due to a few of my teeth. I am in the middle of completing my tax information and I was questioned as to my dental charges for 2016. I spoke with Aurora who eventually got me my records. When I presented them as proof of payment, the charges were all denied as they do not accurately and "Officially" dictate the initial charge, the amount the insurance paid, and what my contribution was. The statement only lists what the entire total was and what I paid, out of the entire total, which was hand written on the statement. I was advised to contact my insurance, Blue Shield of California, and discuss with them what my co-pay is for each line item and what the total of their responsibility would be. I contacted Blue Shield on 6/6/2017. I spoke with their "Claims" department and explained what I was trying to accomplish. They asked that I email them a copy of the statement so they can look at it and try and determine what the costs should be. After sending them the statement provided by your office, they asked many questions that I could not answer. When I explained to them that I could not answer the questions they first said that the billing statement was not a standard billing statement since it did not identify the co-pay or other totals that are required by industry standards. Also, they identified all of the line items that should have listed a co-pay for me. Lastly, they identified 2 items, "LAVA" that are not standard and are materials that are not covered by them as they are identified as an un-necessary item. I am going to list the questions below that they need answers to and that I could not answer at the time; 1. Why was the client, me, charged more than the co-pay they were entitled to? 2. Why is the patient total handwritten instead of computer generated as the other totals are? 3. Why does each line item not depict the total, the co-pay, and the total due from client? 4. When the client requested his statement why did it take 7 working days? 5. Why were Code 95, LAVA Crowns used instead of standard porcelain crowns? 6. Was it explained to the client that these are un-necessary and that porcelain crowns are the industry standard? 7. When the client asked why the insurance was never billed why he was told "Because they don't pay anything. Your insurance is an HMO and is no good. That's why we give you a discount? 8. When they totaled what the bill should have been with "Industry Standard" porcelain crowns it should have been $1,636.00 and not $3,773.00? 9. Why is there the same issue on his wife's, Cristina Walters's financial statement? 10. Her total should have been $220 and she was billed $397.00. Also showing the insurance was never billed? 11. Was it ever explained to either client that their Blue Shield Insurance was not any good and that it would not be billed? These are the questions that need to be answered. I have to tell you that they had a very long discussion with me regarding this and I was very upset when I was done speaking with them. They explained several reasons why the insurance company is not billed and I am now even more upset. I hope that you can answer these questions for me as I am not able to claim this on my taxes nor was my insurance ever billed which I pay for also. I am hoping that you can help me understand what happened and how we can fix it so I can move forward with my taxes and settle these charges to our satisfaction. The insurance company advised they would be conducting their own inquiry into a network dentist billing practices. I told them I did not want to file any complaint now as I felt it was appropriate to give you the benefit of the doubt and let you have the opportunity to resolve it. I look forward to hearing from you very soon. Respectfully, John Walters I believe Aurora has such control of the front office she has the ability to trash these types of complaints. Unfortunately, this time I have the signed returns and am not going to take this. This is only my opinion. You are free to your own opinion after you read this letter which, to this day has never been acknowledged by Dental One. Thanks! read more

Being that my past experiences with dentists have always been expensive, painful, and overall negative, it's no surprise that I was apprehensive to have dental work done when I started having pain in my tooth. However, Dr. Toukatli and his team ensured that I have nothing to worry about, were very accommodating to me and gave me a completely new perspective on the dentist. I never thought I'd say I look forward to my next appointment! read more

There are two things in life I've never looked forward to; getting a haircut and going to the dentist. Both I typically put off. But after meeting Dr. Lew, going to the dentist hasn't been the dreadful experience it once used to be. Dr. Lew and his staff are not only professional, they understand the anxiety most of us feel while sitting in that chair, and do their best to make you comfortable. And even with the doctor's busy schedule, (and mine) they always find a way to fit me in. Dr Lew not only does excellent work, but has even corrected work from my previous dentist. I have full confidence in his judgement and his skill. Now, if Dr Lew went to beauty school...... I'd be all set.. read more

Came In as a new patient. Staff was very welcoming! Dr Hassan explained everything to me and made sure my concern was addressed. Work was done same day and it was pain free! I hate needles and even the numbing process was pain free. He was very kind and gentle. I'm so happy I found Dr Hassan! read more

Dr. Tokatli and assistant Berta are great. Very professional and a sense of humor. Office is very nice and very clean. They made having to get dental work done not so bad. I'm feeling kinda lucky to have found them. read more

Highly recommended! If I could give this dental office a 6 star I would! All around great experience! The staff was so welcoming & accommodating. They all go out of their way to make sure your visit is the best it can be. I've always had a great fear of dental visits, but with Dr.Hassan it was completely different. He was very reassuring and easy to talk to, taking his time to discuss my treatment plan & any issues. I've been trying to find a dentist that I like for several years now & think I have finally accomplished this goal at Dental One. Thank you Dr.Hassan & staff for amazing service ! read more

I went to this office for a Dental Check up and I am very nervous person and scare of the dentist however, when I went to the office the front desk staff was very pleasant I felt comfortable and the front staff was trustworthy and I did not felt intimidated anymore. her self took me inside to the take xrays and she introduce me to x raystech also she was helpful and pleasant and the Dentist was Gentle and professional overall the office is a first class dentistry. I recommend Dental One to all my friends and family! 5 STARS ***** read more

I went to this dentist last September, 2014. Dr. Edward Lew looks professional with his approach after I explained to him that I have already fulfilled my X-ray exams for the year. If possible I would like my teeth to get deep cleaning. Immediately, he found a cavity on the anterior that was previously had fillings. What was strange was when his receptionist/billing secretary stepped in, she immediately gave me the costings in order to continue treatment. I said why don't you consult my Delta HMO insurance on how much would they pay you? Didn't budge nor agree so i got off the chair and called the insurance myself. She was rude and made some misrepresentations too. She said while I was evaluating the treatment I should pay $ 10 for the visit. I never heard a co-pay in my plan but acceded to her forceful billing in front of other patients in the receptionist area. As soon as I got home, called my insurance, filed a complaint and the rep. called their office advising her to return the $ 10 collected because that is not part of the agreement. Did not hear from them after one week, so I wrote a nasty letter to Dr. Lew that if I don't get any refund of a misrepresentation made, I will file a complaint against their office at California Department of Managed Health Care and also to Mastercard. You know what? i got the 10 dollar bill on the mail with a note from the receptionist/billing secretary, "here is your money". I guess she never met a patient who would review the plan with her, everyone always takes her word for even if she is misrepresenting the insurance agreement itself. read more

I had a front teeth broken on a Friday late at night lucky me, I called DENTAL ONE and they took my call even though they were already close, Doctor Ahmad Hassan Tokatli took my call and right away he scheduled an appointment for me the next available day, when I got there I was greeted by Dr. Tokatli with a warm and kind welcome and didn't make me wait no a second more of my schedule appointment, Dr. Tokatli introduce me right away to his sweet and very kind assistant Bertha Jauregui which both of them made me feel very comfortable and I was taken care with very much professionalism and respect, they fixed my teeth right away and I walked away 100% satisfied with their professional services, I'm writing this review after 3 follow up visits and still going back to finish a crown and every single visit they treated me with very much professionalism and always on time of my appointment furthermore I have to mention that their fees are very fair (believe me I have seen many dentist and I definitely would stay with DENTAL ONE as long as I need dental work) Dr. Ahmad Hassan Tokatli and his assistant Bertha Jauregui definitely deserve a 5 STAR ***** rating for their good and professional work read more

I have been switching dentists over years. I finally found the best dentist here. Dr. Lew was very patient in discussing the problems with my teeth with me and he was very gentle when cleaning my teeth. I highly recommend this dental office to my friends. read more

I was a long time patient but unfortunatley I didn't care for the way they treated me when I called to have them fix my crown that fell out. They wanted to charge me $50 just to take an xray (I don't know why they needed an xray when they were the ones to make and put the crown on not that long ago) and then they'd let me know how much it was. I mentioned that they were the ones that put it on thinking they would waive a fee or two but she got snotty and said nothing lasts forever and nothing is free. Wow, thanks. Well, nothing lasts forever so I'll be going down the street to San Miguel now. read more

Very happy with the service I received from dr Tokatli. I had a lot of pain but he made it very easy without any pain. Very happy thanks again doctor. read more

Dr. Hassan is the best!! Went here for my first time and him and the staff took care of me! They were fast and efficient, definitely would recommend here read more

Pretty bad. Did not deep clean but billed for it. Billing lady tried to charge me cash for a copy of my x rays that are paid for and legally mine. Then would not send them to my new dentist so I could skip the thyroid hit from the xrays. Typical drill n fill. Don't go. Find a nice holistic dentist. They are covered by insurance and you will be glad you skipped this place. read more

Aurora is great! helped me get a great deal on my deep cleaning and a even greater deal on my teeth whiting! Defiantly making Dr Lew my official dentist! read more

Been a long time patient of Dr. Lew and I highly recommend him. He's very thorough with his cleaning and always takes the time to explain everything during my check-ups. I'm also doing my invaslign with Dr. Lew and I'm happy to say that my teeth are coming out great! Thank you Dr. Lew! read more

I was very reluctant to even go to a dentist after our last experience so I got on Yelp and found a dentist that had a few but very good reviews. Also, he took our insurance. I met Aurora at the front desk who was very nice and very helpful. Next Bertha came in and was as nice and made me feel very comfortable and relaxed. Next the best dentist I have ever had walked Ianthe room. Dr. Lew is absolutely a wonderful man and dentist. He took such great care and really made me feel like I was important to him. He was nothing like the used car salesman we have encountered in the past, trying to sell you every procedure with "No money down" and "financing to fit you pocketbook!" He was the best and I guarantee you will not be disappointed with this entire staff. It is small in size but very big in heart. Thanks Dr Lew and ladies!! read more

i went to Dr Lew to do my Invisalign braces, Dr Lew was very patient in the explanation of the whole process and was very detailed about what clear braces are and the outcome of the treatment. During the 1.5 years of Invisalign I also had my cleanings and a few fillings done. All were done in a painless manner and have not had any problems with any of them. Dr. Lew's staff are also friendly. All in all i am very happy with the outcome of the Invisalign and happy to find a great dentist. I highly recommend and have referred several of my friends for Invisalign as well. read more

I went in for a new crown and deep cleaning, I'm very happy with the results and treatment.