We chose Dental Dreams after having a horrific experience somewhere else. I read all the terrible reviews online but it was a friends referral that I decided to give it a try. Boy AM I GLAD I DID. What an amazing experience. My daughter is HF Autism Spectrum Disorder and ADHD. The staff here were so caring towards her. They explained everything they were going to do. They showed her the tools before hand. they allowed her to wear her Noise cancelling headphones through out the visit. They were so great. They did all the work needed to be done in ONE visit which was such a relief! I am so glad I gave them a try. I will recommend this place to anyone who has a special needs child. They really take things seriously and are understanding and accepting. THANK YOU Dental Dreams for giving us such a positive dental visit! read more

First time here. The place is clean, organized and the service was very nice. They knew it was my daughter's first time so they took extra care of her. They were very sweet and the appointment went fast. No complaints. read more

Dental Dreams - General Dentistry Near Me - York, Pennsylvania

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I walked in the office with no greeting for my first actual visit that wasn't cancelled Two out of three new patient appts cancelled and they did not call to validate any of it or my insurance before going in. The music playing was EXTREMELY unprofessional. The staff was sitting ON THE COUNTERS talking about doing edibles with the delivery driver and snacks of choice. Three times they tried to run my insurance and said that it wouldn't go through. I went back in the building 3 times after I made phone calls. Needless to say, my insurance went through AFTER I left the office and my husband went in to try. They had my personal birthday wrong all 3 times without double checking. The overall experience was bad enough that I did not feel comfortable to go back to have them work on my teeth. If you can't run your front desk and office, then I do not trust you with my teeth. And honestly, when you think maybe you are being judgmental, you can go and read these reviews and realize it is not you. Everyone has had the same experiences it seems. Good luck. I don't usually do reviews but this was valid. read more

Called on a Saturday when they were open to get a crown put back on, was told they were to busy to help. Asked receptionist if I could speak to the dentist see if they would be willing and she hung up on me, then they wouldn't answer my calls. read more

Office staff is horrible. They are rude and unhelpful. They jerked me around every time I called and even kept me on hold for an hour and fourteen minutes to answer a simple question. Finally, my father had to call and yell at them to cancel mine and my son's appointments because of their incompetence. If I could give them a negative star rating I would. AVOID AT ALL COST! read more

Office staff never returned my call regarding preparation for the visit as my husband has medical needs and I wanted to prepare them. I left a message a week before. I also called again twice and no one answered the phone. They emailed me the intake forms when we checked in, rather than having me fill them out ahead of time even- though he was in a wheelchair and obviously had medical issues. We waited an hour. Finally took him back. Doctor was obviously uncomfortable with seeing him and asked me to complete the intake medical history while he cleaned his teeth. I gave him a short verbal history on my husband's needs and simply asked they give him breaks during the session to swallow and keep it a short as possible. They took bitewing x-rays but did not go over them with us or even look at them. He needed a neck pillow, there was none, I went to the car and brought in a rolled up towel for him. There was no scaling work or plaque removal, no flossing, just the polisher and he was "done". Fifteen minutes tops. I took five minutes to have my husband sign all the releases, they could not get us out of there fast enough. Never again. read more

Nothing good to say about this place! the first time I went there they gave me a five minute cleaning! and didnt really clean nothing and then the second time, they were supposed to fix my tooth and he drilled the hole, drowned me in the blue liquid they use to clean the tooth, and I had to sit up and try not to throw up and then he filled it but it is a month later and it still hurts from what he did to it. horrible place! I canceled all other visits with this place! never going back! read more

I've never been more disappointed in a medical practice. I went on 2/14/22 for a broken tooth. Fought with my insurance to get approval. I started calling 5/11/22 to book an appointment to get the now approved dental work done. The dentist who approved it and therefore has to perform the procedure is leaving the practice this week. Which means not only do I need a new dentist, I have to completely redo the appeals process with my insurance, effectively meaning I won't be getting my teeth repaired until the end of summer or later. Meaning my front teeth will be unusable for another 3-4 months. Every experience with this place has been a nightmare. The scheduling is never right, my appointments all get cancelled last minute, I've had to walk out because they've left me sit so long waiting my numbing has worn off. Even today, I got 6 callbacks, all of which I've left in 12 days. They haven't checked messages in TWO WEEKS. I've never in my life had so much of my time wasted. And I genuinely hope no other person is put through the same amount of poor excuses I've gotten. read more

Dental Nightmares! ZERO Stars This place has horrible, rude, mean office staff. Please do yourself a favor and go elsewhere. Waited 2 hours and still didn't get seen. Rescheduled to the following week, and then they wouldn't help us obtain my wife's X-rays so she wouldn't be exposed for a third time this year. We can't do your cleaning unless we have X-rays. We were trying to obtain them, but were refused the form to order them from Merit Dental. read more

All I wanted to do was schedule an appointment. Instead I was left on hold not once not twice not three times but four!!! Each call I did nothing but wait wait wait. I use to come to this location and stopped coming where your staff became rude and clueless. I thought I'd give them another chance. Shameful absolutely shame full. If I could give zero stars I would! read more

Dental Dreams - General Dentistry Near Me - York, Pennsylvania

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I just called Dental Dreams in Harrisburg. The woman on the other end was definitely a Afro-American. Not that I'm complaining, I just want people to know who I was talking with because I didn't get her name. I have to say that was the most impatient, rude , condescending person I have ever talked with about scheduling an appointment. F off dental dreams in Harrisburg. I wouldn't come there just because you have the most rude staff I've encountered with a dental office. read more

Rude persons, horrible experience, always waiting 1hr or more , 5 stars on minus , -5.,canceling apoitments and not letting you know.

Absolutely terrible experience! Office staff was rude, dentist was even worse. I went in for an exam so I can have a cavity filled, walked out with 4 additional cavities, half a tooth missing and a front tooth cracked, all from their cleaning procedure which was nothing more than high pressure water. read more

My 10 year old renamed this "Dental Nightmares" because it's really is like the worst place ever. Our last appointment was rescheduled half an hour before, only a day after I was confirmed for it. Then today we had an appointment at 5:30, and were finally taken back at 6. My son got xrays quickly and then at 6:20 no one had been back to see us and there was obviously only 1 doctor in the building who was in the middle seeing another patient. So we left and will be finding a different dentist who has a even an ounce of courtesy for patients time. I understand that 1 appointment can push everyone back- but there is a point where a little communication goes a long way and I would have much rather received a call to reschedule or had been given a heads up when we got there as to how far behind they were. Dental Nightmares no more! We're finding a new place! read more

The office closed without notice, didn't update their voicemail system to notify people, & still sending out reminders through email to schedule cleanings at the closed location. I've tried to get ahold of them for 3 wks before going to the actual office just to see a simple note on the door saying they are closed until further notice. very unprofessional. Looking for a new office & I won't be going back there even when they do open & I've been a patient there for about 8yrs. read more

I tried with them, I really did but I lost my patience when I arrived on time for my scheduled appt of having a cavity filled. That was it, I didn't need anything else. Well, they decided to do x-rays....fine. They then started cleaning my teeth.............um....okay..... then told me I was done. What? I'm here for a cavity filling. They said they couldn't complete the filling at that time and I would have to come back in 6 months. No thanks a**holes. I really tried w/ you guys but this was the last straw. When I asked the dentist why she couldn't fill my 1 cavity she told me that every time she asked the asst. to complete an x-ray on my teeth, the asst never got the correct tooth x-rayed which resulted in having to ask the asst to do it again. And here's the kicker................the dentist then said to me that "she didn't want to ask her again." read more

Is this place still in business? Called for two weeks now and no one answers phone. You leave messages and no one returns your call. Terrible to speak to someone. The care in the past was good though, no complaints on that end. read more

Dental dreams dentist is amazing and the staff worked diligently to get my husband Rodney in for many different procedures to help better his health. Throughout this entire process he always praises the staff and comments just how hard the dentist works to get everything precise. I would definitely recommend this establishment. Also they accept medicaid. read more

Well I was going to continue to go here for my dentures. I had a consultation about getting a full set of dentures. (I'm a recovering opiate addict and lost most teeth) During my consult the dentist said that with my Gateway insurance, getting dentures would take up to TWELVE WEEKS!!! Common sense dictated further investigation. I read the reviews here, red flag. I searched for other quotes and consultant's. No one, repeat NO ONE, said it would take TWELVE weeks! Avoid this scam of a dentistry... read more

Waited 6 months for a initial appointment. The staff did not communicate at all what they were doing, the dentist did not introduce himself when he came in, I honestly thought he was a technician coming to clean my teeth. The "cleaning" was just done with water, no flossing, no brushing, did not count my teeth or communicate anything about my X-rays or teeth health in any form. When he finished, the lady "assisting" him said I was done and that she would walk me out, when I asked if I'd see a dentist or if I had any cavities or anything like that, she responded with a very rude attitude and did not offer any help to ease any of my concerns. She tossed my folder at the woman at the front desk and said "she probably won't be rescheduling". Obviously not with that attitude! I've been to many dentists in my life and this was by far my worst experience! Long wait time, no communication, didn't even do a thorough job and skipped just about every step. Just awful. Do not go here! I had to floss my own teeth when I got in my car to leave because they felt dirty and grainy afterwards since they didn't even bother to brush them or floss. Ridiculous! read more

I have been going to this dentist since 2015 I never had a complaint until now. I went to get a tooth pulled in 2019 maybe everything went well until a year ago I started getting this funny taste in my mouth which was giving me bad breat. I went back last year to let them know I wasn't having this problem until that tooth was pulled. they go on to check and say we can't find the reason you're having this problem like what kind of dentist don't know about a mouth smh. now I've been TRYING to call to make an appointment for MONTHS no one answering the phones can't make an appointment online like how you expect to make an appointment if you can't reach anyone SMFH!!! I'm so over this place read more

really zero stars. the office manager is a nightmare. she told me it is company policy to have X-rays every six months. I've been going there for years and never get xrays every time. plus none of the paperwork says that. I used to work at a dentist office in the past and know this is not correct. she litreally argued with me and refused to see me bc I didn't want xrays. it's my body....so I don't get a voice in what I do with my body. Honestly this place deserves zero stars. read more

If I could give 0 stars I would. I have been calling for over 2 months and no answer no callback. I heard they have an excellent new dentist and I can't even get ahold of anyone. read more

This dental establishment is absolutely the best! Dr Parmar and her assisstant Shayla have been doing extensive work to correct my dental issues. Dr Parmar is capable and quite talented. They are both friendly and attentive to any needs. Staff up front is friendly and efficient! Hope to have Dr Parmer for all future visits! Connie McCullough read more

This place sucks! The whole point in making an appointment is to be seen at that time, not wait an hour as everyone that came in after you, is getting called back before you! I dislike this place, I've always disliked this place. I'm calling around to see where else I can go! read more

I was having excruciating jaw/gum/teeth pain around 3 pm and ended up waiting 3 hours to get seen. They close the office at 5 pm to new walkins. While the hot looking front desk men were awesome, the back room was a different story. You end up waiting again. When I finally got seen by the "Specialist", after taking all these painful xrays,(the old dinosaur equipment shove them in the gum and shoot a picture kind) she tells me I need to see an oral surgeon who's just going to take a better WHOLE mouth xray (as I know many other dental practices are able to do). I was pissed. This xray cost me a lot of money up front (no insurance). Their xrays only take an xray of a tooth at a time, not the gums or sinuses which they KNEW were hurting me. They suckered me for my money. All they found was a tiny cavity? Sure, I have some wisdom teeth that are too dangerous to remove, but they have never been a problem. The pain tends to go away with a sinus rinse, which to me, must suggest a sinus problem. Then they ask do I want my teeth cleaned? Well, I am already there, it can take forever to get dental appointments, so I say screw it, OK. Almost 50 bucks again. The "dentist" an Indian looking woman, doesn't even floss my teeth, slops on some paste, quickly and sloppily cleans my teeth, missing some areas. I know what a good teeth cleeaning is like, I'm 51 and I've been around longer than her! I felt really "unfinished". I scraped some daily "crud" off the back of my teeth with a fingernail and I even said to her " you didn't do a good job, you missed an are"a and showed her. She insisted it was just the teeth cleaner. I insisted it wasn't. She said it was. She was done in almost 2 minutes!! No teeth rinsing or anything. She's going on and on about my receding gums she has to be careful bla bla bla and all is good. It's 6;30 pm i know she wants to go home! I'm hungry, I'm tired, and I bet she is, too. So I get a crap ass cleaning job for $50 and unnecessary xrays for a discounted $90 bucks and there goes more than half of my hard earned pay. I'm leaving the building still in pain with a stuipd recommendation to see an oral surgeon that I'm sure they could have told me to see over the phone based on my discription! No pain killing suggestions or anything. Just a list of surgeons! Not a place for adults. read more

Scheduling a time means nothing to Dental Nightmares (you'll get in when you do, forget scheduled time). Next appointment get work done????? Pray for me! read more

This place is absolutely horrible. My first visit, the Dr was running about 45 minutes behind. The same thing happened again today. Waited 20 minutes in waiting area, to finally be called back to have the hygienist tell me the Dr is running at least 45 minutes late again! I politely told her this was ridiculous and left. I definitely won't be back. read more

This place sucks. Not only did I come in on a day I was scheduled to come in they claim it wasn't the right date. They did not open until 10 but was there before hand. I waited outside in the cold with my daughter and was approached by one of the Reps that was so rude upon entering. She was trying to belittle for the 10 minutes I was there. We went back and forth at each other and then she wanted me to stay so that my daughter could be seen but kept telling me her appointment was a different day when I was giving a different date. Rude and unprofessional. I said no thanks and left! If the Reps are that bad I can only imagine the Dentist. We will go elsewhere. read more

Do not trust your teeth to this place! I took my 12 year old daughter here. They suggested sealants for her teeth. I agreed because it was covered, although she had no cavities at the time. One year later when I took her back to our regular dentist, they asked me who put the sealants on. They wanted to know who did such a horrible job. They were only painted on half way so that they created a pocket for food and decay. My daughter then needed fillings under all 4 sealants!! Dental Dreams should be renamed Dental Nightmares! read more

The worst dentist office in York. I was insulted by the dentist. The dental assistant was shaking her head at me because I wouldn't let them put Mercury in my teenage daughter's head. Then the dental assistant jumped in my face to the point that I had to get up out of my seat and tell her to step back. I thought this was going to get physical, seriously. This place is LOW CLASS and TRASHY. Never go there UNLESS you enjoy shotty dental work and ultimately enjoy having NO teeth. They should be ashamed of themselves. This place smells bad on top of the crappy dentists. read more

It is my opinion; I went there to get a tooth removed and a cavity filled, they partially pulled the tooth, left the rest in then sent me off, the dentist in question didn't even record the work he did.....as I went in about a week later, because my tongue was numb to the point I couldn't even talk right. I still have nerve damage issues in my tongue.... and part of a tooth that I assume will forever remain embedded in my jaw. (to avoid any legal issues, this is my opinion. I am not slandering anyone) read more

The staff is always polite and helpful! My children and I go there, the Dr. is nice and explains everything clearly. I will definitely continuing going:) read more

I went there yesterday 3/14/18. To get a tooth pulled My appointment was at 2 pm Went back at 2:15 pm The nurse took x-rays which bruised my gums. Then the lady came in to check x-rays. And numbed my gums She was yanking on my tooth & with the other hand had her fingers in my mouth holding my jaw I guess so she wouldn't dislocated my jaw. She was using a metal pick to try & break off my tooth. Well the pick slipped and she stabbed her finger while her finger was in my mouth. Then the lady that manages the place came to ask me if I had any deases I said No then I asked her if that lady did.... I mean she stabbed her finger while her finger was in my mouth Then she had a guy dentist come to finish pulling my tooth out Had to cut my gums to get the tooth out & had to get stitches. I never walked out of that place till 4:00 Didn't give me anything for pain just told me to take ibuprofen . Woke up this morning my face is swelled and am in a lot of pain Called Dental dreams to see if they could give me anything for the pain. The person that answered the phone told me to hold on......... She came back on the line & Told me AT THIS TIME THEY CAN'T GIVE ME ANYTHING STRONGER....I'm so pissed they were the ones who put me in this pain But can't help me with anything to help ease the pain. My whole jaw is hurting inside of my mouth is black & blue This place does not know what their going. PLEASE DONE TAKE YOUR CHILDREN TO THIS PLACE read more

The most horrible experience with a dental office ever!! Staff is unprofessional, do not communicate and are not proficient in their job tasks. I was absolutely beyond unsatisfied and for a family with children would never ever recommend this place. They are ridiculously unorganized and I am kicking myself for not listening to the majority of bad comments I heard about this place..it is not as clean as is should be and they had dental hygienist students that were also unprofessional and spoke as if they were with their "homies" read more

Try Dental Nightmares instead. These people are horrible had a 1:00 cleaning appointment, they brought my son to the back at 1:30 and put him in a chair but it's 2:10 and he has yet to be seen. Unbelievable! What a nightmare. read more

I would give it 0 stars if I could. I waited 2 hours to be seen. I had a 1:30 appointment. I waited another half hour in the chair. The dental assistant took xrays. When dentist finally came in she gave me a 2 second exam and 1 minute cleaning and referred me to a specialist to have my chipped tooth taken care of. They just want the easy money and do not want to do any filling or drilling. They get insurance money by saying they cleaned your teeth and took xrays. They barely looked at the xrays so it was a huge waste of time and insurance money. Now I have to contact my insurance company and see if I can find another dentist. This is a SCAM and I will be reporting them to my insurance company and whatever authority. Another thing...the dentist had a paper mask over her face. She had an Indian accent. The very few words she said,I could not understand. She walked out of the room when I asked her to repeat herself. I had to ask the technician what is going on.... I was stunned..absolutely stunned! Do Not Go Here under any circumstances if you can help it. Its a scam to get insurance money with no work. I am going to see if I can get my xrays. At least maybe I wont have to go through that part again. These people pray on others! They need to be shut down! read more

As I sat in the dental chair waiting for a procedure which I agreed to, an employee approached and requested payment which my insurance didn't cover. This was less than $35. I said I would pay when my time in the chair was complete. He insisted that payment be made immediately. I was absolutely shocked that payment was demanded before the procedure. I was also told I either needed a root canal or an extraction of a tooth that I have no issue with and has a healthy nerve. I will never return to Dental Dreams. I prefer 0 stars but must choose 1 star to post. read more

I took my 15 year old son in because of tooth pain, His appt was a 9 am and we got there at 8:45. I was told he would not be seen until after 9 because they don't start until 9:10 or so...I saw employees rolling in after 9 and my son was not seen until 9:30 because apparently the employees think they can come in when ever...Once seen and xrayed..apparently Dr, Patel and a dental assistant dicided to argue over something in front of my son. She also chipped off a large piece of tooth while drilling and proceded to say "somedays I hate my job". I think Dental dreams cares more about quantity instead of quality...the more people they can move in and out and take $ (mostly gov;t money I am sure)..the better. I was really disappointed, and was hoping to find a nice friendly place to take my children too. read more