Awesome place, will buy from them again.Customer service was amazing…read more Super fast response to my every neef

Went to 2 other locations off of Indian River road before coming to this one to find what I was…read morelooking for. The other store said to come to this one since this was vape only accessories. Tried calling 3 times before coming here to ask if they would have what I needed but never picked up. Needed a new vape because mine stopped working but I wanted a vape for the oil cartridges where the cart would drop down a little so that it's s protected because I've had it a few times already when the cart is fully exposed and if you sit down it could break. Was just a bummer I had to keep going to different stores and that the other locations didn't carry what I needed.

I always enjoy visiting VA Vape Shop. They always have exactly what I need and the staff is…read moreknowledgeable.

I just came home from the store, they carry a good selection on juice Which is fairly priced. I…read morealso asked about the Kanger nano tank cause I broke mine I paid $27.00 at a local B&M they wanted almost $50.00 for the same tank in my opinion that's kinda getting it from the rear with no Vasaline!!!! I didn't ask any more prices on hardware after that I didn't wanna have a heart attack.. OVERALL good customer service I will go back for there juice but not hardware...

Everyone is always so nice and informed. They answered all of my questions. I was able to find…read moreeverything that I needed.

Staff is very friendly, helpful, and knowledgeable about different products. I always come here…read morewhen I'm looking to get some new accessories for some other pieces I have, or if I just need to get a pack, rolls, or scented candles! They are very knowledgeable of the products they have because every time I see something I wanna buy; I wanna know what it is, what it does, and what it can be used for. If they don't have a certain product in the store I go too, they normally call around to their other shops to hold it for me if they have it, and their other 3 store are 10-15min away from each other. Sometime they have specials going on pieces of glass and artwork. I really like their honor system where you earn a point for each dollar ($) you spend, and you can either choose to get store credit on your points or if you save up enough you may be able to earn a new work of art.

They have the brand of CBD oil that I use! I used to drive to the Oceanfront for my oil because not…read morea lot of shops sell the particular brand my Dr. recommended. They have everything! From cigars, vape products to cbd oils and gummies. The guys behind the counter were very helpful. You can tell they wanted you to be a long time returning customer. However, one thing I didn't like was they weren't wearing a mask!! And during these times they should be to protect themselves and customers. That was my only real issue. Besides that, it is a good place to get your fix! LOL!

The people working here don't speak in English and are scammers. They are trying to charge $50 for…read morea novo 2. You can get them literally anywhere for $20. In my opinion the people working here are scammers and not telling the owner they are stealing money. No one comes here, it's always empty for a reason. They will be out of business anyday now

Stopped in for a few items today. Had a terrific experience, I met Mattie. What a "service"…read moreoriented young lady. She immediately engaged me and suggested various choices. I found her attitude to be "Fortune 500ish". She's a star . She's definitely a team player!!!

From the owner: Regardless of what the government says, Area 51 does exist and it is on the map...and it's in…read moreNorfolk, VA. Area 51 Tobacco & Novelties was established in February of 2011 in the Roosevelt Shopping Center near Azalea Inn/Time Out Sports Bar. Area 51 has steadily built an ongoing stream of loyal regulars in the local area by giving people what they want, providing the best up to date products, and excellent customer service! Go check out the best little secret spot in Norfolk and don't forget to say hi to Fred the alien.

LOVE the shop! Great prices, great people. Mention that Carol sent you! They do have a discount…read moreprogram. It's a simple hole punch program.

They got everything you can imagine in there and the costumer service was good and friendlyread more

Best place to go , I love there customer service and the huge selection in the shop. Highly…read morerecommended And the owner Aj one of the coolest people I've met

Saturday March, 7, 2026 around 8:30am. Walked in, no greeting which was fine. She was sitting down…read moreand never got up. Very rude!!! Wouldn't even get up to assist. She told me she didn't have to get up!! Just sat there pointing when there's a million items. Just lazy and rude when it's your JOB. I left and will not be coming back or advising any of my friends or family to shop there any longer. Do better!!

I was in the shopping center and decided ti go in on curiosity. I purchased some items to clean…read moreglass pipes. They do not have a big selection of glass pipes, only a couple that were pricey but embellished. They have CBD products, treys and cleaning products, small selection of things like candles, apparel, supplements..... They woman was very kind and the shop is clean, calming and welcoming.

I frequent smoke shops on a regular basis today I decided to try out this place. I walked in no one…read moreacknowledged my presence young lady there had on headphones and seemed too busy on her phone when I asked her a couple questions about a few products she was very rude and seemed like I was bothering her. Bad customer service can be the death of a company or any business.