Do not use if you have an above ground pool. They do not care about you at all. We bought a…read moreheater from them. When they closed the pool they didn't empty the water and blamed us that the heater needed to be replaced and so we ordered a new one. They said it was due to our chemicals, which were always balanced. They installed the new heater and cut the liner which caused a leak. They told us they didn't do it. They didn't have time to fix it as their son got hurt. The pool wasn't leaking before the large cut in the liner where they installed the liner. They decided to come out to repair the liner. It didn't work. It was a bunch of blue goop brushed on. Again, they told us it was our problem and the people that installed the pool. I had a pool leak rest of the summer. I didn't pay the second half of the heater as my pool was leaking. They refused to fix it. I had two companies out here to look at the damage. This leak was not due to the original installation. It was from the install of the new heater where the tear was and the repair didn't work. It was an obvious slice where they installed the heater. Also when these companies came and looked at the old heater and they could tell the water wasn't emptied out of the heater when they closed the pool. Communication is horrible, they don't respond. The one gentleman who helps with chemicals is phenomenal, but other than that, the emails they sent me were mean. I paid for the other half of the heater as I had no choice. It was costly for me to continue fighting for a liner. Find another source if you can. They do not care about their customers and they take no responsibility for their work. They only have time for their in ground customers.

Ever since I got my swim spa from a different company , I've had nothing but problems and…read moreSplashtime gave me an opportunity to try someone new and they have been amazing. The response time, the customer service, the resolution to any of my questions has been spot on, and you would not go wrong working with this company.

Jeff and the team explain things well, present options and then do good work. I really appreciate…read moretheir service.

I highly recommend this firm for expertise and exceptionally fair and reasonable pricing. Jeff…read morediscussed my issue with me on the phone, giving me best and worst case scenarios and pricing which gave me confidence to book an appointment with him to repair a wobbly toilet. Prior reviews may have expressed concern about punctuality, but there is no way to predict how long a plumbing issue might take to repair until the plumber actually arrives to assess the issue... So trust that your job will be done as thoroughly and well by Jeff or his brother as the one that may have caused a late arrival. I hope I don't have any new problems, but if I do Jeff will be my go-to plumber from now on, and I will continue to refer him to others with the highest rating!!!!

It has taken two years to have someone fix all the mess Ron Ward did to my pool. Now I tried to…read morehave the hot tub opened for the first time since he left. Come to find out he charged me to winterize it. Well he never did. All the pipes burst and the hot tub is useless. So now not only did he leave my pool in shambles, he charged me for work he never did. So he knew he would not be doing pools the next summer. I think it's time to sue!!!!!

The owner DID go out of business a year or so ago with my deposit for a renovation for our pool. Do…read morenot use Ron Ward ever. Not even one star worthy - a thief.

I had my kitchen sinks completely clog up today... the day before hosting thanksgiving!! The…read morereceptionist was so comforting and assured me someone would be able to come out in the next 1-3 hours!! Brett arrived within an hour!! He was so courteous and got everything up and working lightning fast! Cost was less than I had anticipated for a same day emergency!! Overall I would highly recommend B&G!! Fast, effective, friendly, and very reasonably priced!! Thank you so much!!!

came 90 minutes after I called. had everything cleaned out in less than 45 minutes. showed me clean…read morepipes on the camera. highly recommend for sewer backups. price was very reasonable.

I called for someone to come take a look at some water that was in my basement. It had leaked under…read morethe wall between the boiler room and the office next door. The guy that came was very nice, but his initial assessment was that the water was coming from the other side of the wall and he wanted to see what was back there. I knew this was impossible since there are no pipes in that office, so I thanked him for his time we had a nice chat on his way out. A few weeks later, the water softener died and poured water all over and back under the wall again. This was the culprit and my take on the plumber's inspection was correct. Some weeks later, the accountant from the company called and insisted on payment. I was very annoyed because absolutely no value was added during the visit. I did pay the balance because I understand that receiving a professional to your home on a service call does have an accepted base-rate or fee. I explained to the accountant however that this was bad form and would guarantee that I'd never be interested in calling again. I too work in the service industry as an onsite IT person (since '97) and I know full well when I've made a visit that shouldn't be billed. And my rates and relevance are exactly the same. I'm writing this both to make sure the marketing team over there have a talk with the accountant, and to point out to the owner of Quick Fix that I spent $18,000 on the replacement boiler and water heater. Pissing off customers over $75 really can be expensive.

Courteous and competent. Very happy with the service provided, I wouldn't hesitate to recommend to…read morefriends and family.

Just had a GREAT Experience with Nick and Jenson. They not only took care of the multiple areas our…read moreliner came out of the track, they did so with enough efficiency they had time to liner lock all the way around while staying under my expectations on time and cost. Very Happy, Tim

I don't typically write bad reviews, but they have been nothing but bad every time I've used them…read more It took them 1.5 years to get my new pool heater working, they put a new liner in and from the beginning it started to fail, and they had the nerve to charge me to come out to fix it again, and it's only been 2 years since installed! Please call another company! I also agree with the other review about the unprofessionalism of the techs that fix heaters. They smoke, call the manufacturer right away because they have no idea of what they are doing!!

Big thank you to Cody who was out cleaning our condo pool today when I discovered that my door was…read moredouble locked and I was gonna have to call locksmith. He offered to help me to see if he could get the door open and thankfully he did so I didn't have to call the locksmith thank you again Cody and the pool looks great. He took time to clean our pool and talk with my grandkids and just a wonderful experience. Thanks again.

As a prior annual customer, Poolblu was exceptionally disappointing with their service this year…read more I called to book my spa startup four weeks in advance and asked them to get back to me for a price quote on a new spa heating unit. I had asked them to do the same the previous Fall. Not only did I not hear back from them on the heating unit, but they no showed on the day of my appointment. When I spoke to them, they apologized and had to rescheduled my appointment. They said they would get back to me in a couple of days on a price for the heating unit, which again never happened. So, I bought my own heating unit for them to install. On the day of my rescheduled appointment, the technician showed up two hours late. When the technician finally showed, he installed the new heating unit and we began to fill the spa. The technician failed to check all of the couplings, so we had three leaks, He tightened the couplings and then we began to fill the spa. The technician asked me if it was ok for him to leave, as it was going to take another hour for the spa to fill. He gave me his cell number and promised he would come back that evening or worse case, the very first thing the next morning if I had any issues. Unfortunately, when I turned on the spa, I did have issues and I placed multiple phone calls and left voice messages to the technician. He never returned to my house as promised, nor did he even return my phone calls until a day and a half later. When he did finally call, he told me he was on vacation and he could not help me. This company has grown too fast and their service, or lack thereof, is pathetic. I would highly recommend if you are considering using them that you look for a different provider.

Charlie with Save and Secure Home Inspections was phenomenal to work with!…read more You get an unbeatable experience working with him. He returned my phone call in a timely manner and was flexible with his hours and was able to get us in the next day. He was on time, professional and genuinely friendly. He was very efficient and took the time to go over his findings with us and made sure all of our questions where answered. He is very knowledgeable and was more than willing to share what he knew with us.