I'm a monthly parker at walkway and besides the rough miscommunication and lack of explanation and help in the beginning It's been easy to park here. The people you have to deal with if there is a problem getting into the only pedestrian door is another story. My code wasn't working to get into the garage one morning and i called the number. They told me to push this button and wait a minute and try again and then hung up on me. It didn't work. Second time I called the lady was no help telling me she couldn't find me in the system (I'm paying over $100 a month I better be on the list) and after being on the phone for 15 minutes she told me there's nothing she could do for me. In the meantime I'm just trying to get to work. A man on the street told me he can get me in another way... I was skeptical but I had to get to work. So after I emailed to the company I got an automated response and emailed the person they directed me to. Emailed that person at 8am and heard nothing. Called her at 2 and all I got was a rude response saying that she did receive my email (thanks for responding?) all i asked is she tell me if the issue gets fixed because I have a lot going on this weekend and can't afford to have my car stuck all weekend. read more