I had just gotten a car wash in Hannibal and was headed back to Quincy when my car's computer…read moreindicated that there was a problem with the engine that needed to be addressed as soon as possible. I was able to make it back to Quincy, even though I wasn't able to drive much faster than 60 m.p.h. due to the malfunction. I immediately drove to Shottenkirk Kia and explained what had happened. The service manager was very accommodating and worked me right in. The problem was fixed in under two hours and was covered 100% by the factory warranty. Keep in mind that my car is a 2018 Kia Optima with over 72,000 miles on it! Thank you, Kia of Quincy, for your excellent customer service. I am very grateful for your outstanding service team and loyalty to your customers! Sincerely, John R.

I never write reviews, good or bad. That's how poor I would rate my experience with the team there…read more I had been speaking with Emily Gower about putting in an order for a Sportage Hybrid. Between their $4,000 dealer markup over MSRP, which is just price gouging, and Emily never getting back to me until I finally called...it's just not worth the hassle. It should not be difficult to negotiate a vehicle, even in this constrained supply chain environment. It's unfortunate. I wanted to work with these folks.

I genuinely cannot recommend Kuhly's enough. From the first time I ever went there to have my…read morevehicle serviced I've been treated like a VIP. Colby is always so friendly and helpful and always does whatever he can to help with whatever problem is bringing me in that day. Their service is top notch, even going so far as to come to my house and jump-start my car. I won't take my vehicles anywhere else and I will recommend them to anyone who asks for a place to receive great care at a great price, with peace of mind that the job was done by people who want to see you satisfied.

I highly recommend Kuhly's and can't thank them enough for changing out my tire when the one on my…read morecar couldn't be fixed. Very friendly and very helpful and did what it took to get me back on the road. Thank you so much.

Bought a nice vehicle. Just as advertised online. No hassle. Honest. Easy to deal with.read more

Eric was helpful from the start. We had been looking for a Jeep Rubicon for 8…read moreMonths and had tried numerous places. We ended up driving 2.5 hours just to finalize the deal with Hess. They earned our business from the start by being upfront the whole way. They were helpful in tracking down additional information when we asked and even helped us compare options with other vehicles they had and others that different dealers had too. Their website is also professionally designed and seemed to be regularly updated. If you are shopping for something lightly used and want great service - shop with Hess. Very clean facility too.

Quick and thorough service. Best prices I could find for wheel bearing replacement. They were able…read moreto get me in within two days of calling for an appointment.

I am so thankful that I went to Performance Auto Center. I was stranded 3 hours from my destination…read morewhen my car needed a tow. I was taken to Performance and they were so quick to look at my car and honest about what needed to be done. The staff was kind and helpful with all of my requests and had me on the road as quickly as they could. I would recommend this shop to anyone!

I was having problems with a tire losing air on my wife's car. Made a appointment and they got me…read morein exactly on time. They did a thorough check of the tire and the others. Turns out my tires were weather checked which they showed and explained in detail to me. All questions answered that I had. Everyone I spoke with was polite and knowledgeable. To my dismay when I went to pay them........they wouldn't take a cent!! Talk about old time service! Needless to say my new set of tires will come from Summy!

Brought my car in thinking it was a misfire issue. They drove it and diagnosed it as a transmission…read moreissue and I left without any charge from them. Very nice for them to give me their time and help out for free. Car is being taken care of at transmission shop.

went in for a service, expecting to pay around $500 they replace a coolant tank without consulting…read moreme. sent me a bill for over $1400, when I asked about repairs I was never consulted on, I was told to live with it and pay the bill. They charged me $400 for a tank that should have cost $150 3 1/2 hrs labor for oil change a tank replacement that should have taken no more than 30 min and a leak on a quarte in air line leaking on a seat. The only reason they get one star is there's no negative stars available. Tony W. Schmidt

Terrible experience. They were supposed to fix my turbos on my truck and also replace a filter.they…read morehad my truck for 6 months and when I finally got it back they broke my radiator and replaced it with a new one,and charged me for it.never had any problems with radiator,was charged an extra 1200 dollars for this.without even getting a heads up.next I take truck to gas station to go to work and notice oil leaking down both sides of the motor from the turbos.so I take it back and they said it was a supply line either didn't get hooked up or tightened. But they fixed it.so I get my tuck back a few days later.and I make it about ten miles before both of the brand new turbos give out.and truck won't run.i have them pick it up.and they called and said the turbos are bad.and that I have to pay them labor to fix it again which they just fixed and.i never even got to use the truck.they already charged me 10,000 dollars, and had my truck for months .I still can't use my truck and they won't stand behind it.i did nothing wrong and I didn't hesitate to pay the 10,000.so I'm not sure why they refuse to help a customer or stand behind there work. But obviously I'm not going to give them Another penny, all I asked of them was to make it right.i just need my truck.why wouldn't they want to help.i shouldn't have to pay for labor twice.and they shouldn't even think that is right.if anything they should get ahold of the turbo manufacturer and make them pay.if they were bad.im sure there is some kind of a process they do.but these guys have no interest in making it right,I am a business owner and I know that this is 100% wrong.and very unprofessional.supposed to be a good company.just a very bad experience. STAY AWAY

Amazing customer service. Thoroughly impressed!!! Family…read morebusiness that guarantees great service and lives up to it.

I have taken my cars there for 20 years . He is a expert on what is wrong with car and is honest…read morechristian and very fair on price. Why would I go anywhere else. You can trust him .

The salesmen and sales manager were very pushy and tried to get us to make an impulse. The truck…read morewe were looking at was still available 2 weeks later, they originally claimed it would only be available at that deal for 24 hours and probably sold within the weekend.....2 weeks later it was over $1,000 cheaper. Both the salesperson and the sales manager tried to push us to 'leave a check' so they would not sell the vehicle. We were not happy with the experience and have purchased from another dealership.

No Pressure Sales... Love it ..They have a Large inventory of vehicles to choose fromread more