I do not recommend…read more Clinical staff was outstanding except for poor coordination and explanation of costs. I'll explain below. Office staff was condescending and made smirks at me when I told them I didn't understand the costs and that they would require full payment upon leaving. I didn't have $3200 on me at the time. I went I for evaluation and then two root canals, if necessary. Prior to arrival, the office emailed me the cost for one root canal. That was the last treatment plan I saw. Here's what should have happened. My bad also for allowing it. Once the exam was complete, a revised treatment plan should have been prepared and reviewed with me for consent prior to treatment. That did not happen. Again, my bad for allowing it. I gave consent without a valid treatment plan. That's the process I'm used to and should have insisted. If they are part of your insurance network, go for it with caution. If they are out of network, find a practice that is. I felt 2nd class at this facility. Shameful!

I just got home from the most seamless dental procedure. Most people assume a root canal will be…read morepainful and this was quite the opposite. Dr. Craven and his assistant Claudia went above and beyond to ensure my understanding of the procedure and my comfort. I appreciate being able to see the results of the procedure on the before and after X-rays as well. I highly recommend this practice and specifically Dr. Craven to anyone needing a root canal. Thank you so much! ~ Emily Zabala

This is the absolute worst dentist I've ever gone too. It was bad enough when he ran the daycare…read moreout of our community for his business, but his business is horrible. He's terrible with kids. He's now missed a total of 3 cavities between my 2 kids, and neither of them will even see him anymore because of how uncomfortable he makes them feel. My husband and I are finally out of there after having to fight for our records for over a month. We were given the nonstop runaround because they knew we were leaving.

The office is clean, great staff, everyone is very friendly. If there's any questions or concerns,…read morethey explain the process and any issues that can arise.

Front desk staff and hygienists are phenomenal but I am starting to feel this practice is getting…read moregreedy. My insurance changed bcos I was laid off due to COVID. So I called and asked if my new insurance would be accepted and they said it would be. Then I got a bill for $125 for the cleaning as that aspect wasn't covered by my insurance. Well, I requested a discount and no they wouldn't give me one. Secondly my son had a cleaning scheduled and since it was the same insurance I called the morning of the appt and cancelled his appt. I then get a bill for $75 for cancellation of appt. I call their office again to see if they will waive the $75, the answer was no. It seems like it's more about money and not about helping out a long term client. I will never go back even if my insurance changes. You are a family practice, how about being sympathetic during times like a pandemic!!!!

Had a good check up. One little correction to be made which was done a few weeks after initial…read morevisit. Dr. Luke explained what he was going to do and the entire procedure was over in a matter of minutes. Good as new...and as I told him as my grandson say "Easy Peasy". Thank you Dr. Luke

I would not advise getting any type of care at this dental practice. I had work done there that…read moreshould of been pretty basic dental work. I ended up in the emergency room for 4 days and had to get surgery as a result of an infection from a faulty filling that was put in. The filling was put in May 2025 and fell out and had to be replaced in October 2025 When I expressed concern about an infection during the procedure to replace the filling the dentist smugly laughed off my concern and referred me to a tooth extraction office. I have lost 2 teeth to this issue and ended up at urgent care again after having to get a tooth removed from another faulty filling that they put in resulting in another infection. I would not go to this office if you value your health and safety. This office is no longer reliable or professional since Dr. Thomas retired.

This used to be an excellent dental office, but since Dr Arnie retired the service has been…read moreterrible. Dr Arnie would take time to consult with you about any dental work needed, but now you are just told what needs done and to schedule an appointment. Multiple times I have had the current dentists try to insist on getting root canals, and not take the time to talk with me about what I think. My teeth are not very sensitive, and Dr Arnie would always take into consideration that each person is different- he provided me with multiple fillings where a root canal could have been an option, but in each case his excellent work has held up and limited the amount of pain & money that would have come from constant root canals. Instead of a focus on patient care, there seems to be more of a focus on financial gain - my last appt I was quoted for over $1800 of work that would need done and had to all be done at the same time. Did not do any of it, and still no issues more than a year later. The office staff is also very unfriendly, especially to a family needing to book multiple appts at once. They refuse to book cleanings any less than 8 months out (despite 6 months being the recommended time frame) yet take on new patients and give them priority scheduling. They seem to also have a shortage of dental hygienists, claiming they have more business than can currently be handled by their staff. We had gone to this dentist for more than 25 years without having any of these issues, but with the retirement of Dr Arnie it is no longer a good dentist office. I would highly recommend finding a different dentist to avoid the same poor service we have experienced.

After my dentist abruptly retired last year I have been putting off getting a new dentist. I…read morethought that it was time. Luckily, I found PAULINA ZUNINO DMD in Sewickley, PA. I was very pleased with her painless high tech personalized approach. Despite the long overdue appointment, all went very smoothly. She and her friendly staff went out of their way to accommodate my concerns. Recommend her highly... Dr. Robert Fusco

My daughter needed wisdom teeth out and initially had an abscess so we needed someone in network…read morewho could see her quickly. Dr. Goth snapped at us during the initial consultation saying we "needed to listen to him." On the day of the surgery he didn't come out to say hello to me & never once greeted my daughter (the actual patient!). Everything was handled by the nurse anesthetist and support staff (who were very nice). They tried to bill a CT Scan for the initial consultation saying, which definitely didn't occur. Finally, their cost estimate of what I owed was higher resulting in a small overpayment ($42). I called the office and was assured they would send a checknwhich was never received. Yes, the necessary procedure got done. But there is a whole lot of ego and little to no bedside manner to be had with this provider.

I have a phobia about needles. I was told they would give me two pills that were supposed to…read moretotally remove my anxiety. I took the first one and was told to bring the second one and take it there. When I got there I told them that the first dose didn't work at all. I felt no difference. The doctor refused to give me the second dose. He proceeded to give me the Novocain which was excruciating. He repeatedly told me to stop making pain noises in his face. I paid 225 dollars to have that treatment. I paid 225 dollars not to be treated with respect, but to be treated like a child. He didn't respect my fears, I feel totally violated and disrespected.

Wow. So much for informed consent. They don't bother. If you raise it, you are bullied. If you…read moreare referred, it'll to be someone in a social network, not to a proficient practitioner. Avoid.

We love Dr. Neha Kumar and her staff. When we are there, we do not feel like we are in a…read moremanufacturing line. We get personal attention and the entire staff is extremely patient. Our son had a tooth extraction and they went out of their way to make him feel comfortable and confident. In this fast pace world we live in, Diamond Dental really make you feel like you are their VIP client.