I have a volvo s60 and even though it was outside of there expertise, Brian showed enough concern…read morefor my situation to give me his contact number to help me try and find somebody that could help. There is something to be said for someone who will help you even when it appears to not benefit them directly. What I have to offer is this review, not on the service ability but on the charecter and integrity of one man trying to help another. So, I hope this review helps to score you a couple work orders and possibly a small bonus or recognition from the company. I can honestly just offer the recognition this volvo gonna be the death of my finances but I knew better.

Locally owned and operated. Trustworthy and know what they're doing. Been in business in LC for a…read morevery long time. I've brought several vehicles to them and always had a pleasant experience with quality work and very reasonable prices.

Love these guys. They have always been so helpful to me and my family. I feel like I will always be…read morewell cared for here!

All I needed was to check my tire pressure and add air to them. Quick and friendly service. I…read morepulled up to the air pump, didn't even have to get out of my truck, and a gentleman immediately came over and took care of my tires. No charge and service was friendly and quick. Thank you! Very much appreciated

I ordered tires online and called to confirm my appointment. service manager was very rude with…read morethis simple question. I transferred my tires elsewhere and will not do business at the tire choice.

My wife is in Lake Charles to care for her sister with cancer. On her first night there someone…read moreslashed one of her tires with a box cutter. She went to Tire Choice on Prien Lake and was well taken care of by the staff and owner. They provided excellent service and the owner went out of his way to make the cost of the tire affordable with a generous discount. This says a lot about the integrity and character of the owner. I highly recommend this business not only for great service, but for the compassion they showed my wife in time of need.

We had a blowout on IH10 near Lafayette. Called Double J to come out and change our tire on RV. The…read moretech couldn't get the spare off, however he had a tire that he could put on. No, other options... he put it on. We drove off then it started making a loud noise, the tire he put on was smaller. Double J charged us $250 for tire change &$160 for tire. Then, Julie office person refuses to send us an Invoice, We need it for insurance and she won't respond back to me. Thanks John for your reply. We were at mile marker 20. Julie said she would send it, she has my info, anything... a hand written piece of paper...

5:15-5:40ish I had a flat, almost a blow out and apparently dispatch didn't contact them for over…read morethree and a half hours. i was given Double J company name and contact number. I was given a ETA time of 8:10-8:40, I was contacted by a completely different number from same company around 9:07 and they said they had just received my claim and was dispatched out. my car did not get picked up until 9:20. i waited for four hours at that point and was not even offered a partial refund or anything for this extreme inconvenience. the woman who did reach out and explain was at least nice and understanding. i would like to add make sure everything is taken out of your car because I had a pair of beats stolen :)

Went today to replace all 4 tires, they were super fast, efficient, and kind! Also let me know they…read moreoffer free fixings for any nails and free rotations. Will be telling everyone I know that this is the spot to go.

Man these guys really helped me out in a bind. I'm pulling into Lake Charles for a full week of…read moretravel all around in Louisiana for business. He offered to take a look at my tire even though he didn't have a replacement one in stock. He was able to get me up and running and recomended a follow up if there was any more trouble. He seemed pretty busy, lots of people coming in and out and they work quickly.

I went yesterday and purchased a tire. They will sell you bad used tires. Only lasted a couple…read morehours. Do better.

This shop saved the day, for reasonable cost! I flew to…read moreHouston to buy a car. 200 miles into the trip home, on a Sunday afternoon, LR tire lost all pressure. Said car had no jack, lug wrench, or spare tire $25 dollar tire shop came to me, removed wheel, went back to shop, mounted up new tire and got me back on the road within an hour!

I was traveling to Houston and had a blowout in Lake Charles. I did not feel comfortable driving on…read moremy spare and needed a tire badly. I drove to a popular national tire store, but they were closing soon and would not assist. Fortunately Pumpelly was across the street. I called and spoke to Chris Best, the Store Manager. He waited for me and had my tire changed immediately, and I was able to get back on the interstate. Thanks, Chris. You're the "best"!

10 out of 10 rating. Went in for front end alignment. Brad, very nice, knowledgeable young man,…read moretold me after checking it out that he could not align it due to a new strut problem put on at another small shop to give them some business. Pumpelly, whom I had used for tires and repairs on 3 vehicles from 1977 to 1987 before I moved away, have always been honest owners and mechanics, did not charge me one penny. Many shops would have charged a diagnostic fee. They will keep my business now that I am back home with 2 vehicles.

Tuesday night I was traveling southbound on i49. When I heard something weird. A second later my…read moretire pressure indicator came on. The next I heard it and felt it blow. Cruise control off. Emergency flashers on. Slowed down from 70. To 60 then 50. Tap the brake don't freak. It's ok. Hold on. Tap the brake again. Ease off the road. Keep it on the shoulder. Slow down. Slow down. Ok. Stopped. Put it in park. Breath. Dep Brest. Call 911. HELPPPPP!!!!!!! Body shaking. Fear rising. Louisiana states finest. On its way. Tire tool wrong size. Can't change the tire. Tow truck on way. Still shaking. Towed to the nastiest motel the baymont in Lafayette. Homeless haven. Check in. That was my night. The next morning. I called the hero's. Sweet man didn't mind my Cali gen at 7 am. Said they would get some one out with in the hour. And they did. The sweetest cutest young man by the name of Chance came to my rescue. He was up and under my truck seeing if he could get the spare down No such luck. But he brought me a tire. And watching him work with such professionalism and speed. Reminded me of my dad. Who weed tires. His hands were the hands of a hard working man. His entire deamor and manner was charm polite kind and empathetic. He gave me his card and said if I ever needed help no matter the time or day. To call. They would come to me. No matter where I was in the area. I felt as if I was finally safe and it reminded me of the service calls I used to go out on with my dad. And as a 60 year old female. That memory was worth the wait. Thank you. So much Chance for coming to the rescue of this old woman.

Fast Service extremely knowledgeable and professional! an excellent job. Excellent for roadside…read moreassistance. Thank you.

I was recommended this place and loved that it had so many wonderful reviews!!!! They were so nice…read moreto me and helpful and made sure I got the best bang for my buck! I wanted a good smooth riding tire and they sure set me up! They made me feel like I was a priority even though there was a huge line. They treated each and everyone with a smile. I loved that I never felt like I was just "another customer". The wait was long but after the hurricane, it's to be expected. It was worth the wait, anyways. Thank you to the entire team!

I had a bad experience, but they went above and beyond to fix it, and I just want to say thank u…read morefor that! They really did go out of their way to make it right.