So on Wednesday August 12th in order of keeping with first day of school tradition we take our kids…read moreto get ice cream. We arrive at 8:40 and yes it will be on cameras( closes at 9:00) . There is a young girl working who had a male with her as well, could have been a boyfriend and 2 young kids. Doors locked. They see me and my family and come to door after we get back in the car. So I get out and ask are they open. The male says we are closed. I said are you the owner and he said no he was a customer. The worker said I don't know what to do. Guess I will be calling the owner in the morning and letting her know.

Great service and high quality ingredients. Plenty of people working, got helped right away, very…read morenice young lady helped me with a straberry milkshake, yes, it was awesome. I also picked up some pecan delight cookies for later. Just ate one, and it too was awesome. I will go back for sure. It is a little pricey but, quality ingredients cost more money. It is not a dairy queen.

We are having similar issues as another reviewer did. The lack of communication is terrible. The…read morefabricators miscalculated the measurements around our stove and we have a gap in between the stove and counter top. We wasted a week back and forth on email to whether they were going to charge us extra to come back out and finish the backsplash that they should have done on initial day of installation. We are now on week 3 since installation and we are still dealing with all of this. You have to hound them to get anyone to respond with answers. If I had to do it all over again I never would have chosen this company. Do not use this company. Their lack of communication and fabrication shows their inexperience. If they get back to me and make this right then I'll repost a new review on if and how they fixed the problem with the gap.

Rushed job cauaed numerous "incidentals" including breaking my outlet box during countertop…read moreinstallation.

I needed to replace the carpet in my home. I went to a couple of different stores and didn't see…read moreanything I liked or couldn't get a salesperson to speak with. I pulled into American Carpets and Johnny greeted me, got my measurements, showed me the carpets for me to choose from and scheduled the installation. It was that easy and at a very reasonable price. The installers arrived on time, removed the old carpet and installed the new in no time! They were very professional and cleaned everything up when they left. I will definitely be using American Carpets and Granite again.

Sent wrong color of cabinets. Next shipment was missing a cabinet. ​Company is a joke. Still…read morewaiting, and they don't know where the cabinet is.

We were doing extensive renovations on a small condo in Gulf Shores and needed some durable…read morecountertops. We went to another larger local granite place that we'd dealt with twice before but we were not impressed with their customer service this time around so we decided to stop by Rio Stone. First off the ladies in the office are fabulous! They did a personal walkthrough with me of all the slabs and were very knowledgeable of what everything was as well as the durability. They weren't pushy at all and never tried to "talk me into anything". They even gave me samples to take home. It was a nice experience. We chose the leathered fantasy brown which is very unique in texture. When the installers brought it in, it was flawless and perfectly cut to fit. They were also very professional. It didn't take them long to get it in place with no real issues to speak of. Everything fit nicely and I was pleased with the spacing on either side of the stove and fridge which I had specified. They got it right! Price wise I feel like we got a pretty good deal. I feel that their prices are very fair and you can't beat the quality. The selection is nice whether you're looking for granite, quartz or marble. I highly recommend Rio Stone! So before you go to some of these other places, make sure you check them out first!!!

Called to get an estimate, made an appointment & they never showed up, so I called & reschedule &…read morethey were a No show twice! So unprofessional

Overpriced and shady business. I am stuck with doors that was an error on Bobby Repka's side. I…read moreasked him to duplicate my order and he messed up with the wrong size, was pushy about me signing the quote ASAP and ultimately, I am stuck with 4 doors. What a shame that he could not fix this issue. 0 STARS for this SHADY BUSINESS. Take your money elsewhere, Home Depot is what BOBBY suggested after this dispute.

Tell your drivers to slow the F down. I live in a private road in Molino and your employee just…read moresped past our road. We have kids and farm animals that walk around here. Terrible

Poor installation and even worse service Promises but…read moreresults Go somewhere else, I have made many calls and was willing to pay but they were still a no show

I had the pleasure of working with Steve. He was very knowledgeable and helped me with making great…read moredecisions on doors and windows for my small apartment project. Treated me great and I felt very welcome. Although I wasn't particularly crazy about the people who delivered, I'm very happy with my overall experience and the look of my doors and windows. In short, I received quality products at very affordable prices! Definitely recommend Steve!!

I went into the store not knowing where to start when it comes to cabinets, sinks and counter tops…read more Mr. Mark helped me with everything and he also suggested options that I can go with. I do believe God sent me in there today with the weather being so bad so that Mark will be the person I needed to see. Thank you so much. I got everything I need at one place. Mark thanks again.

These people are dishonest and the product is terrible quality. Even the so called…read more "top of the line" is poorly constructed with low grade materials. The sales force is dishonest as well. The low prices are not worth the headache.