I had a water leak at the shut off valve to my dishwasher drain hose. Water was leaking underneath…read moremy sink and I had to go to the basement to turn the whole-house water valve closed. But that meant I didnt have access to water anymore. I couldn't make the repair myself because it was pex piping on the other side of the valve, and i didn't have the skill or tools to do it. So, I called Jaytech Plumbing and asked if they could send someone quickly. Within about 25 minutes, Tom showed up at my house from Jaytech and he was super friendly and understanding. He gave me a very affordable quote on the spot, which I agreed to and he got to work right away and fixed my issue quickly. Valve replaced, water operating perfectly again and everything was good. From the time I called Jaytech to the time my issue was fixed, it was about 1 hour. Absolutely Outstanding Performance by Jaytech. I was so happy, it lifted my spirit for the reset of the day. I really recommend these guys at Jaytech. Plumbers are the service providers that you need to have saved to your phone so when an emergency happens, you already know who to call to get it fixed super fast.

They were quick to respond and Matt was very courteous, knowledgeable and had the repair done in a…read moretimely manner. I would definitely use them again and recommend them to anyone

Called these people and two of them showed up. The talked about the heating issues for a half hour,…read moreone told me seven or eight times that 'heat rises'...duhhh...then said they'd get back to me with a solution. They didn't nor did they answer my followup email. Run, don't walkaway from this place.

From the owner: HVAC Heating, Air Conditioning, Hot Water, IAQ (Indoor Air…read moreQuality) (Furnace, AC, Boilers, Tankless Water Heaters), Water Softeners, Reverse Osmosis Water Filtration (RO Filters)

Excellent pre-work meeting. The suggestions and guidance were very much appreciated. I'll review…read moreagain after the work is done, so far, very impressed.

SpeersElectric sent a very nice Tec, Jared to check and work on fridge- freezer…read more He was very nice and polite person, work so hard on the frozen pipe and the ice built up. It is fixed now, working perfect, hopefully for a long time. Speers are very lucky to have a Tech. working for them A Big Thank You for Speers and to Jared. I am going to recommend them for all of my friends. Maria Toth a very happy costumer

I had John come in to do a tap installation in my bathroom and kitchen. He was quick to respond to…read moremy Yelp request for a quote (on a Sunday). His prices were also better than the other plumbers who responded to my quote request. It turned out that the kitchen tap I purchased would not fit (I had a feeling it was not going to work). He removed the old kitchen tap, which was what I was having trouble with, and gave me some tips on how to install the new tap once I found one that fit. He then installed the bathroom tap and provided some other advice relating to the bathroom sink. He did not charge me for the kitchen tap installation. I found a kitchen tap that fit, and it is now installed and working great thanks to John. I will call him if I need any plumbing in the future. I recommend John L Plumbing and Drain Cleaning for your plumbing needs.

Contracted John Aug 2022 for a toilet and shut off valve installation. Responded quickly to my…read morephone message asking for a quotation. Once contracted, he showed up on time, reviewed the situation thoroughly and answered my questions before beginning, and then completed the work on budget. Nice guy, very thorough

This might be a great trades person, but i will never know…read more Customer and phone reception are good. Courteous and prompt and they let me know that i will be contacted within a few hours to set up an appointment. That's where the problem starts. I have phoned twice in the past few weeks and no one ever has returned the call. I guess they are busy, which is good for them. If you are in a hurry, or think that you shouldn't have to call three times before they return your call.. then i would call someone else.

From the owner: Residential & commercial plumbing. Free estimates. Serving…read moreGuelph & area since 1979.

Not Accredited by the Better Business Bureau for a Reason! I…read morerecently contacted Superior Plumbing with a request to find and repair a plumbing leak in my bathroom. Following investigation of the source of the leak by their employee Andrew, I was informed by him that the source of the leak was the wax seal under the toilet. He also identified that the toilet was aged and not in good repair and he suggested replacement. He provided a quote of $1,200 + tax for the work necessary to repair a water leak in my bathroom and replace the toilet. This work was done two days later by two installers. The work took approximately 45 minutes. After the work was completed, the installers advised me the toilet flange was also broken and provided me with an estimate of $800 to replace the flange. I did not accept this estimate as I was suspicious of the amount I was a being quoted for this repair. The work that was done that day did not stop the leak. When I contacted Superior Plumbing the next day to advise that the leak had not been fixed, I was told that the plumbers who installed the toilet were not aware that a new wax seal was to be installed and that they would return to install a new wax seal. I was also advised that a new toilet flange would be installed at no cost as a "courtesy" because of the installers error. I fail to see how this is a courtesy when, as I have learned, it is standard in the industry to change the wax ring and replace the flange on the toilet anytime a toilet is removed or replaced. The installers returned two days later and installed a new wax ring and toilet flange. Upon completion of this work the leak was still present. Another investigation by the installers that day found that the leak was coming from a pipe below the toilet, not the toilet itself. He seemed surprised that Andrew had identified the source of the leak as the toilet in the first place. I was then provided with a quote of an additional $650.00 to have the leaking pipe fixed. Given the inaccurate diagnosis, failed repairs and escalating costs I declined the estimate. When the installers left that day they dumped the bucket of drywall they had removed from my ceiling (to find the leaking pipe) onto my front lawn. I had paid $1356.00 to that point and the leak was not fixed. I paid $1356.00 to have a $350.00 toilet installed. Realizing that I had been grossly overcharged I requested a proper invoice including a detailed breakdown of both the parts and associated labour costs for the work done. When this was not forthcoming I contacted the number for the head office and was advised that "Superior Plumbing does not issue that kind of receipt" and that I would not be receiving any further documentation. I went to speak with someone in person at the local office only to find that the address provided on the company website is actually the address of another local business. Superior Plumbing is not located at the address advertised on their website. I looked up Superior Plumbing on the Better Business Bureau (BBB) and it turns out they are not accredited with the BBB. They have a rating of F. The lowest possible rating. I wish I had looked the company up before I hired them to fix my leak. They took advantage of my lack of knowledge about plumbing and my feeling of urgency to get the leak fixed. I would not hire this company ever again and I would actively encourage others to avoid them at all costs.

DO NOT USE THIS COMPANY -- THEY ARE SCAM ARTISTS!!! I've never written a review before but this was…read morean extreme scenario. We are first time homebuyers and our toilet broke shortly after moving in. We only have 1 bathroom in the house so we needed someone to come immediately. Superior plumbing sent a plumber who looked at the toilet and said he wouldn't be able to replace it on site because there was a small crack in the hole (not sure what it's called). He left and they sent out a new person a few hours later. The new person noticed an (old) watermark on the ceiling in our dining room and said they would need to rip out the walls and ceiling and replace all of the pipes. They quoted us $4,500 for all that work. We were terrified but tried to get our finances together, all the while having to drive to a tim hortons each time we had to go to the bathroom. The next day, they sent a third plumber, who WAS NOT WEARING A SUPERIOR PLUMBING UNIFORM and said he is not associated with them but was simply contracted out (he had an apprentice with him as well). He replaced the toilet and fixed the small crack with a repair kit in 15 mins. He said he had no idea what they were talking about in needing to replace all the pipes but that was not needed. We were so relieved until Superior sent us a bill for the full quoted $4,500. I called them to say we didn't need to do all that work so that needed to be taken off the invoice. They only knocked off $1000...sent back another made up invoice claiming that the repair kit (which took 15 mins) and toilet replacement (typically $150-400) cost $3,500. I don't think the first 2 people they sent were even plumbers-- just people to generate fear and build up a big bill before sending in an actual plumber who they probably paid $2-400 for the job. Unbelievable. IT IS WORTH THE WAIT TO FIND A RELIABLE PLUMBER-- I'd recommend Cornerstone in Guelph. They are honest and reliable.

Had very good service on the phone, courteous, effective to get informations…read more Recently requested a quote for a new hydronic thankless heating systems. As my system had failed, it was time important due to cold weather. Had the visit at the schedule time, great expertise, good discussion. The gentlemen, Paul, was to transfer info to the office for a quote, but the quote never came after a week, I left two messages the next and third day, but still no follow up. They lost my business. I don't know what happened but they need to get their department to better organized themselves. They lost a sale. Just be aware.

Cole was unable to keep two scheduled appointments for an estimate on replacing two kitchen sinks…read morein our home. We were understanding after the first missed appointment, receiving a call from Cole two hours after the appointment time when he explained that he had no cell service. After the second missed appointment which we had to contact him, his response was the same, no cell service. We decided not to be disappointed s third time. When we sent text stating our time is as valuable as his, he became defensive and rude. We requested he stop sending text messages which he refused to honor. The take away is if Cole has an opportunity to go out on paying job, he will blow off any scheduled estimates without the decency of notifying you. Cole sent us the following text, " Ok it's an estimate. this was an emergency appointment I left my house 5am this morning for. Did not think I would be here all day. If you called me for an emergency at 2am, I would be there. If you don't know an estimate compared to actual repairs I'm sorry I can't help you."

Just had 2 of the F1 plumbers remove an old washroom sink and install the new one…read more I knew if I did it I was going to screw it up so I just bought the sink and faucet that we liked at Home Depot plus the drain pipes. Then I got a quote from F1, decided on a date and voila, nice new sink that makes the bathroom look a lot nicer and my rusty old sink is on its way to the dump. 2 thumbs up guys

Daniel's brother helped service a slow draining kitchen sink issue. Previously we tried a bunch of…read moredraino and hot water but still had an issue later on. So we called a professional. Given his stellar 5-star reviews we felt comfortable hiring F1. His quote was reasonable and though he wasn't available to come immediately, only a few days later. We originally agreed for him to visit on Friday but somehow he or his bro made a mistake and visited on Thursday, when no one was home at that time he came. He did come back on Friday at our scheduled time and fix the issue with the electric power snake. I wasn't present when he did it but someone else was in my place. He also didn't send a follow up text to tell me it's fixed, diagnoses, photos or how to prevent it. But at the same time, he's also patient and didn't ask me to pay until I prompted him several hours later asking about the status of the job. I suppose he's a busy man! Communication could be better, just keep in mind you may have to prompt him again to get your receipt later. What's important is that it's fixed and working properly.