1. Drains R Us Plumbing

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Cambridge, ON

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Drains R Us Plumbing

3.0 (2 reviews)
Open • 8:00 am - 10:00 pm
Updated over 3 months ago

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7 months ago

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Hammond Home Services by Enercare

Hammond Home Services by Enercare

(10 reviews)

Had very good service on the phone, courteous, effective to get informations…read more Recently requested a quote for a new hydronic thankless heating systems. As my system had failed, it was time important due to cold weather. Had the visit at the schedule time, great expertise, good discussion. The gentlemen, Paul, was to transfer info to the office for a quote, but the quote never came after a week, I left two messages the next and third day, but still no follow up. They lost my business. I don't know what happened but they need to get their department to better organized themselves. They lost a sale. Just be aware.

Cole was unable to keep two scheduled appointments for an estimate on replacing two kitchen sinks…read morein our home. We were understanding after the first missed appointment, receiving a call from Cole two hours after the appointment time when he explained that he had no cell service. After the second missed appointment which we had to contact him, his response was the same, no cell service. We decided not to be disappointed s third time. When we sent text stating our time is as valuable as his, he became defensive and rude. We requested he stop sending text messages which he refused to honor. The take away is if Cole has an opportunity to go out on paying job, he will blow off any scheduled estimates without the decency of notifying you. Cole sent us the following text, " Ok it's an estimate. this was an emergency appointment I left my house 5am this morning for. Did not think I would be here all day. If you called me for an emergency at 2am, I would be there. If you don't know an estimate compared to actual repairs I'm sorry I can't help you."

Drains R Us Plumbing - plumbing - Updated October 2026

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