They provided quick professional service with the replacement of my water heater. They also will coordinate the permit processing.

Delta Mechanical installed our new tankless hot water heater about a year & a half ago, since then we have had to pay an electrician to come out & install a new outlet for the heater because the Delta employee plugged it into a random outlet & it was blowing our breakers throughout the house. Now we had to pay a plumber to come out after the heater started dripping every time the A/C would go off. We found out that Delta installed the heater incorrectly & tied it into the same drain pipe as the A/C. Also was informed that it will not pass inspection if we were to sell. I contacted Delta & they refuse to take responsibility for the incorrect installation & the money we have had to pay for other companies to fix their mistakes! Very very disappointing! I thought they were a decent company. I am hoping one of their supervisors will contact me after reading this bad review, but I doubt it. read more

The tech from Delta Mechanical was very informative and pleasant and I had every confidence in him. Only went with another company for a better price and quality product. Delta Mechanical may have won me over if not for paying the middleman, HomeDepot read more

I contacted Home Depot for a water heater installation and was put in touch with Delta. A very knowledgeable man gave me a good price and arranged an installation date. We specifically agreed upon a price that included the water heater and installation. I did not want the water heater delivered to our house and he agreed that sometimes that is problematic and agreed to have the installer pick it up on the day of installation. However, the installer informed us that the water heater had not been delivered to Home Depot and was in another state. OK, mistakes happen. However, when I called the gentleman I had dealt with at Delta, he never returned my call. When I called the general number, they couldn't help at all. I cancelled the order, called a plumber who was able to install the water heater immediately. The bottom line is that when dealing with companies like Delta, which have an arrangement to install for Home Depot, you are dealing with a middleman. They must hire or have contracts with plumbers around the country and you have no idea who you are dealing with. Home Depot is just a retailer and is out of the equation. I would not recommend Delta. They should have known that the water heater had not been shipped. The installer should have known before he was on his way to our house. They should have returned my call and arranged for the heater to be shipped and provided a new installation date. Most importantly, they should have returned my call. Instead, after making arrangements to be home and clearing out the space for the water heater, several calls went unanswered for hours until I finally decided to find someone more reliable. read more

I signed up at HomeDepot. HomeDepot told me the mechanic is going to call me within 24 hours. Eventually I waited for 3 days, no body called me. When I called HomeDepot, they have no clue, told me to call them directly. When I call Delta Mechanical, they had no idea who I am and what for. When I decided to purchase, I scheduled for installation, I waited for the whole afternoon, nobody told me what was going on, no body came. I called them at 4:30pm, they said "They are on their way." Very fake answer. read more

Excellent clean job. The installer as gave tips on how to keep the hot water heater flushed was very glad to have that information great job read more

Delta Mechanical - Plumbing Near Me

I was interested in having a new hot water heater installed and called them from the number listed at Home Depot's site. Spoke with someone who I think called himself Tristan and he seemed annoyed. I didn't like the interaction or the pricing, so I ended the call with, "thank you for your time". He sounded snide at the end and it sounded like he said, "thanks for nothing". I ended up calling a plumber for the issue. read more

outstanding Performance, great customer service, knowledgeable very helpful. Thanos Richard for your great work. read more

Unfortunately Home Depot uses this company and so far they've been terrible. They haven't been able to meet their appointment and their national hotline number is not very helpful with customer service. I usually go to Home Depot for peace of mind but this is a company that I don't have peace of mind read more

Waste of time. There was some confusion on the install of a new dishwasher into new cabinets. To drill two holes, they tried to shake me down for an additional $130. I'd already paid Home Depot, and Delta acknowledged the work order was for a Dishwasher, Garbage Disposal and faucet install. They wouldn't have the gig without the Home Depot referral. Why cause such a problem? Drill the holes and fulfill the order. My advice: find someone else. read more

Bought Water Heater through Home Depot and Delta Mechanical was the installer. Was given the 12 to 4 pm window, was called at 3:55 and told plumber was on his way and was 50 minutes away, Installation was done and inspection scheduled. Water Heater failed inspection as a pvc drain pipe was not connected to anything. A new appointment was scheduled for the same 12- 4pm time frame, The day before received annoying calls and emails saying I needed to schedule an appointment, finally got confirmation after 1/2 hour on phone that appointment was for Friday 12- 4pm. Friday after waiting from 12 - 4:15, I called Delta Mechanical and was told the person who made the appointment didn't assign it to a plumber and was rescheduled for Monday 12-4pm. Over 9 hours of my time has been wasting waiting for them to complete the installation that wasn't done right. Safe to say I will never use Delta Mechanical again. read more

***WARNING***Do not call this company. I was quoted a price almost a week ago by a Delta sales representative to have my New 80 gallon water heater installed and Delta Mechanical tried to renegotiate pricing the same day of installation. This company is very unprofessional and their District Coordinator has bad business practices because she attempted to change our deal by explaining to me that bigger water heater tanks are almost another $1000 dollars more to do the installation. That was just the starting price... Wow! I was told by the DC, that she was not authorized to honor the original quote that I received. She went on to say that her Delta Mechanical District Manager of the Tampa location had to approve it and wouldn't be in until Monday. My installation was scheduled on a Saturday and you're going to tell me that my situation didn't warrant a phone call that day? I have a hard time believing that a Manager wouldn't be available on the weekends for situations like mine. I believe money was more important than honoring the deal that was made originally. As a customer I did everything right. I called Delta Mechanical for quote and we agreed to the terms for the installation amount. The sales rep quoted me the price. That was his estimate he gave for this company. Very sad. Unfortunately I had to cancel my appointment because they weren't going to come outI unless I renegotiated the installation price. Thank you Delta Mechanical for wasting my time. read more

I had a tankless hot water heater installed February 2024. I am not getting hot water in one of my showers. Called the company they scheduled an appointment. The day before a technician called to troubleshoot over the phone. He told me I lived to far away to send a technician to my home. Nothing was fixed and when I contacted the company I was informed that it was the mixer and I had to pay over $200 for a service all plus whatever else needed to be fixed. I was unable to determine if it was the mixer. I would NOT recommend this company for anything. Terrible customer service and have had nothing but problems including when I was getting heater installed initially. read more

Quoted 1300 dollars for water heater install My regular plumber said $300. Plus permit read more

Installation went smooth, but dealing with the office personnel is a nightmare. Would not recommend this company to anyone. Their office people have no idea of how to mail an inspection document even after I have requested it 3 times. Don't waste your time with this company. I hope Home Depot reads these reviews because I will not use Home Depot or this Delta Mechanical outfit for anything in the future. Would not recommend this outfit to a friend. Would rate them NEGATIVE ONE stars if this would allow me to. read more

we were very happy with the service we received today. Nigel did an outstanding job. He worked hard and got the job done. we will definitely use them again!!!! read more

we ordered a new hot water heater from Home Depot. Delta mechanical has installed it. The wrong water heater. Delta mechanical with us to get the right water heater in assisted us in completing the project. Richard , James and Tara the supervisor work with us on logistics and expediting it as much as possible. They are truly a credit to their profession. read more

This company was chosen for me by Rheem to install a high efficiency water heater as part of a test program. My first interaction was when some guy just showed up at my home unannounced asking where the water heater that wasn't delivered to me and being very aggressive about who was paying for his visit! What the cluck? So, I reach out through the test program and am told they don't know WTF they are doing and to wait for a callback. It was Delta Mechanical that should have the water heater and should be delivering it when they come to install. Also, I was never to make any payment as Rheem was covering all costs. About a week later Delta Mechanical finally got some leadership on the job who were able to finally tell their as*es from their elbows and actually contacted me with the novel idea to schedule a visit once they had the hot water heater. So, the hot water heater gets installed. The tech forgot to leave any paperwork and apparently also forgot to install a SERIAL NUMBER TAG? At least according to Rheem, these are installed and not placed at the factory. Shocking really, but now I have no hot water and I can't even initiate warranty because my water heater both left the factory without a serial number and also was installed without a serial number. Today I reached back out to Delta Mechanical who was very quickly able to locate my installation record in their system. I was placed on hold for just under 30 minutes and when the representative returned they acknowledge that they don't have the serial number in their system either, "but it's probably archived". Great! How in the itchy double hockey sticks am I supposed to get moving towards having hot water when I've trusted companies like Delta Mechanical for my installation? I would absolutely not recommend this business. The sheer fact that they install for Home Depot should tell you all that you need to know, unfortunately I didn't have a choice. read more

We ordered a water heater through Home Depot. Delta is their installer. After the order was submitted, on Memorial Day, we heard from them that same day. Delta let us know when they were on their way, which was very close to the reserved time. Stefan was to have a helper, since our unit was on our 2nd floor, but as everyone knows instillations don't alway go smoothly, so he was beside himself. He was fantastic. His effort was outstanding as was the quality of his work. Very well done! read more

I had one of there plumbers in last Thursday to replace my garbage disposal. He was friendly and professional, did a great job in 30 minutes. I'm calling them today to have someone come and fix a leaking toilet. I'm 75 and can't do these things anymore. read more

Purchased water conditioner at HD and contracted with Delta for the installation. Technician came as per the schedule, quickly installed unit and was on his way. No issues with install and competitive price. Will be using them again! read more

Great and fast service! I can highly recommend them! They were able to replace my water heater within one day of my call and the actual replacement only took him one hour! Everything looks and works great! read more

I got over charged. my fault shop around. you will save $500 plumber did a decent job but didn't clean up afterwards. left me with a messy bathtub and bathroom floor needed to be mopped read more

Ghandi is rude, demeaning and disrespectful. He will not answer questions and insults you, saying "You chose an abnormal product." But he won't give his reasons nor recommendations. We let Home Depot know he was telling customers that Home Depot sells abnormal appliances. He was so rude, that we would not allow Delta Mechanical to enter our peaceful home with that attitude. Reading through the other reviews, I can see that at least Delta Mech is consistent (bad). read more

Home Depot routes installation quotes to this company for in my case for a water heater in South Florida. I get a prompt phone call (although it came up as spam and not company ID) and talked to an agent name Tom. Phone call goes smoothly and he is polite and gives me a quote to have a certified contractor come out and do the install at my desired time. I decided to not give my CC info over the phone which was not an issue, however, when I went to Home Depot to pay for the purchase order it was double the quote with no itemized break down even on Home Depots computer screen. I did not receive the quote itemized via email either and canceled the order. I was able to call a reputable installer for 75% less than the quote I was given. Not a good look for either Home Depot or Delta Mechanical. Buyers beware read more

I never received an estimate. I was never told about the real costs, nor was I asked to sign my name to anything, until the job was complete. The H.D. sales rep said it would cost me $1000-$1100. The bill came to $1698 ($800 for labor alone - 1.75 hours). They charged me $489 for the heater which was on sale for $429. If I had known I'd pay through the teeth for the drip pan, ball valve and expansion tank, I would have bought them myself at the store. read more

My old water heater (A.O. Smith brand) was spewing water from the top pipes. Not good! Avoid A.O. Smith water heaters like the plague! It was the second water heater that we had gotten in seven years so I decided to go in a different direction. I decided to buy a nice Rheem water heater from Home Depot. That night, I called and found the model, size and price that I wanted. Home Depot transferred me to their sub-contract Delta Mechanical, Inc. to set up an installation. They were friendly and helpful. I was scheduled for the next day for 2-6. The day of installation arrived and I got a call from Delta telling me that they had overbooked for the day. They would not be able to come until the next day. I tried to remain calm and reasoned with the company and they found that they could squeeze me in at around 2 that day for the installation. My face became less red. Around 11:00, I got a call from the installer (Stefan Petrov) to say that if it was alright, he could be here at 11:30! You bet! There were some challenges with the placement of the water heater but we figured a way to get it to fit and within the city code requirements. The work was done within two hours. I couldn't be more pleased with the professional result. I was told that they specialize in warranty work as well as installations. If you go through Home Depot or any other big box store and they use Delta Mechanical consider yourself lucky! read more

Delta Mechanical - New installation of a Rheem water heater - Plumbing Near Me

Never got to first base with this company as they are outrageously priced. I am shocked Home Depot built a relationship with him. They wanted nearly $800 for a simple electric heater replacement in my garage which was a no-brainer less than 1 hour job. Beware! read more

Bryan was very courteous and knowledgeable. great job! Delta Mechanical got it done early and quickly.

Bought a water heater at a home Depot around 10:30 am and scheduled install. Was told technician would arrive between 2 and 6pm. I got a call from tech and he said he could come about noon if that worked for me. I said that was good for me. He arrived and got right to work. He explained what he was doing and answered my questions kknowledgeaby. Work was complete by 2pm. The only complaint I have was the price. $1800 to install a $500 water heater and expansion tank (included). $1300 for 2 hours labor is ridiculous. Guess I am in the wrong profession. read more

Great service hired through Hone Depot on a remodel and did great. Professional and on time and clean work. I recommend them.

I had a gas water heater installed by Delta. They had to come back out the next day because of a gas leak since they failed to changed out the gas supply line the first time. Next they had to come out because the temperature they set the heater at was so hot it was causing water to leak out of the pressure relief valve. After having Delta come out for the 3rd time I had the county come out for the final inspection. Of course with the track record they already had going with this install it failed the inspection because they used mismatching parts. I scheduled them for a 4th time to come out and fix what I was hoping to be the last issue. The plumber they had scheduled me for that 4th visit called out that day and the next available time they would schedule me for was a week later. They offer same day services for new installs because that makes them money, if you have already paid for a new water heater install you are then placed at the bottom of the list for service because they lose money each additional service call they come out for. At the end of the day I went to the store and bought the new parts and completed the corrections myself so that it would pass the re-inspection. Delta offers reasonable pricing on their installs because you get the level of service that you pay for. Go ahead and spend the extra money to get a plumber who will install a water heater correctly the first time. read more

Delta Mechanical is my favorite plumbing company. Their work is superb. They installed my water heater the same day I bought it. Their work is excellent. Nick was very knowledgeable with a lot of experience. He has done so many that it took him no time to complete the install and get my water up and running. This company is quick and efficient. It is the same excellent service each time! read more

Called at 9 a.m. Saturday. Was told a tech would be at my home at 11 to install a new water heater. Heard nothing. Called at 1 and was told another tech had been dispatched. Again, nothing. I was finally told mid afternoon that Delta would not be sending anyone that day. Totally unresponsive and unreliable. read more

We'd give negative stars, if it were possible. We had a leaky toilet, so we bought a toilet at Home Depot on Monday 6/17/19 and asked them to deliver and install. Home Depot sales person was great and explained every fee to the total cost and told us Delta Mechanical would deliver and install. By Wednesday 6/19/19, we have not heard from Delta Mechanical. So, I called Home Depot and got the numbers to call Delta. First phone number was disconnected, second number was for an apartment lease. I googled the phone numbers and they were both registered to Delta Mechanical. Actually, there were many phone numbers and addresses for Delta Mechanical, but all would lead to the same webpage. I saw several reviews for Delta Mechanical in different websites, which were not good - most complained of poor customer service, of being overcharged and adding extra charges to what was quoted. There were couple complaints on the Better Business Bureau website. Needless to say, on Thursday 6/20/19, we canceled everything from Home Depot. About 2 hours after canceling the order, we get a call from Delta Mechanical (a Phoenix, AZ number) saying they can come over today. We tell them we canceled the order; they have the nerve to tell us that they have to charge us a "cancellation fee" when we didn't even make an appointment with them! read more