To Whom it May Concern! I would like to commend the…read moreexcellent work provided by Alex Perez, Branch Manager I, Adiene Oses Relationship Banker III, at USALLIANCE Medford MA. Their attention to all our needs and personal interest in us were more than one could wish for. Adi truly knows what she is doing. She has been very polite, personal, and pretty intuitive about how to handle customers. She is very patient and really easy to get along with. She's so smart and kind. Alex's positive and enthusiastic attitude, his knowledge and professionalism, his genuine friendliness, patience and attentiveness really helped us. We can't recall if we've ever met somebody who is willing to work so hard. We will definitely recommend USALLIANCE to our friends looking for help with the Bank. Thank you all for the great experience! Sincerely, Vera & Boris Tsirelson.

this bank.gives you more than anyone could ask for! they…read morehelped me through an "on line scam". they protected me through all the b.s. *** most importantly** they nevef judged,hurt my credit score, never ever looked down upon me.. they "literally care" i have never been treated so kindly,so supportive,and with the level of respect "we all dream.of" i 100% mean this with all my heart! they dont have commercials, (so no marketing cost) they are real! i promise you

Adam of Aladdin Appraisal helped me solve some difficult real estate issues. I could not have been…read moremore happy with the service. He is an expert in his field, thoughtful, responsive, and professional! Very impressive

Their service was both concise and thorough, providing an accurate value for my home. Highly…read morerecommend Aladdin Appraisals.

So I had unfortunately a really bad experience with Metro credit union this morning. I've been…read morefighting stage 4 colon cancer for a year with chemotherapy and got a email about the Hardship assistance program offered by Metro credit union. Apon calling I was informed I'm not a government employee so not available for their Hardship assistance. I explained my medical issues and was told if I don't have an income coming ing in they couldn't help me. I was confused by this. As my unemployment had ended in September of 2025 . This is when I need help the most. I have money in my bank and have paid all my car payments up to date. But unfortunately was told with no income I'm not eligible for any Hardship loan deferrals. Isn't that when you need help the most? I try to find local banks to do business with who have a heart and a soul. I Had David MacMillan helping me on the phone. But he said basically it's bank policy

This bank is awful. hold times over 20 minutes, and constant disconnections. Anytime you need help…read morewith anything there's a charge. Online chat support is bad if you have to go that route. my card was just compromised and its $35 for them to overnight a new one else you're waiting 5 days. The bank has gone downhill, they refuse to hire member services agents, and when they do they don't train them. I got in touch with one person today who had to transfer me to another person to another and got disconnected. Needed bank statements once for a mortgage I was applying for...tried to charge me $5 per statement. Normal establishments nowadays don't nickel and dime their members like that. If I could give 0 stars I would!

Metro credit union for a car loan. You cannot get through the AI system they do not return phone…read morecalls. There is no way to get through AI I have sat on hold for about 10 hours absolutely no response to sending emails to Metro credit union really difficult to deal with in fair time consuming also has a really nasty guy in the car loan department I beware

Worst bank ever. I closed my account with the pay off car loan amount they gave me over the phone,…read morebut they kept on billing me. I called them many times and stayed on hold many times and decided just to pay the small amount they wanted. It wasn't worth my time and effort. Then, I get another bill! This time, I called and stayed on the phone until it was settled (for two hours for $5.00!?). They finally fixed it. I then wait to receive the car title FOR OVER A YEAR. I finally, call about that, and it never went out to me - computer glitch, they say. OMG.

Our condo association was lucky enough to find IRM during a very difficult time for our building…read more We had a number of seemingly insurmountable issues that involved the city of Boston, multiple contractors and complex repairs that needed to be completed in a short time period. IRM came in and we're solutions oriented from day 1. Brooke, Frank and their team used all of their expertise, experiences and resources to bring our building out of crisis. They are organized, responsive transparent and extremely honest. Our building has gone through several management companies and I can honestly say this feels like the best fit for us.

Worked closely with IRM when my condo building was replacing a chiller and roof. They were super…read morehelpful and worked to help oversee the vendors. Have known the new owners for 10+ years and they bring a lot of great experience to the company. Highly recommend.

I usually don't write reviews, but I have to say something about this company. I signed up to have…read morea financial advisor, at the cost of $500 a year. He promised that he would make me at least the $500 back, plus some. So I invested another $300. Three years later, my $800 investment is now worth $81. Yes, they managed to take 90% in "fees." Now I can't take my money back because they charge a $100 fee to close the account and there isn't enough money left. Don't invest with them! You're better off with any of the other financial advisors in this city. The only saving point here is that he advisors give you this kind of road map to retirement and it at least gets you thinking about your money a little more.

Alliance loaned me $310,000.00 for a Brand new Dump Truck that I never used, then took it back,…read moresold it and got their entire principal back then charged another $100,000,00 in interest for money that I never got to use. Stay away because they are crooks and will steal your money

From the owner: Alliance Financial Group is focused in helping young families and small business owners. Many of…read moreour clients are young families looking for help to build their wealth and improve their finances. We typically discuss a broad range of topics from mortgage protection, family maintenance fund, saving for retirement, savings for their kids' college, budgeting and building legacy. As a business owner, it is very difficult to separate your personal finances from that of the business; they can be intricately intertwined. The answers to such questions, affect not only the business, but your personal financial situation.