I booked for a group of people all mixed children with adults for birthday party. No service staff available cause there were only two to three people for all groups probably around 80 on site! No help at all with fitting outfits kids were given far too big uniforms and we had to go back and look ourself! So we lost plenty of time then. Later no information about where to get paintballs and we literally had no time to load them up cause briefing was given shortly after putting outfits on! A lot of stress on a hot day! Everyone was exhausted cause we didn't know what to expect on our first paintball event! The worst thing was that I called customer service many times before visit and truly didn't expect to be paying crazy lot of money to play not against my team and people I went with but complete strangers! They formed groups of two colours(taped on arms) and when dividing into groups didn't even ask if kids had adults with them! Everything was done in a rush! It was complete madness! Equipment they offer is of very very poor state! Uniforms well used without buttons and masks OMG! Awful smell couldnt even breathe in it!!! None of this was for children that's for sure! Too big definately, kids had problems with loosen helmets! And I strongly think that for safety reasons it is a must!!! Finally when we were given guns it was a surprise! In my opinion and all children with me guns were sooo heavy that even adults had problems holding them! Definately will not recommend it to anyone! Never I thought that I would spend sooo much money and get such a bad day in return! Kids were disappointed so much! We thought we were to play between eachother with people and kids in my group not to shoot strangers we don't know! When I asked about how they run birthday parties they said it is what we get on the day. We play with all the people that come in on the day! You can't even recognise your own kids in that uniform among other 80 people!!!! What is the use of it!!!???? None at all!!! I spend around 400 pounds and trust me if I knew how it looks I would never ever go there!!! I was then told that the f I wanted to get separate field to play I need at leat 40.people or pay extra 100 pounds!!!! No refreshments free of charge like they state on website not even drinking water! You have to bring all with you and if you want to leave your backpack your car key etc. You have to pay extra for locker(£5)!!!Its rediculous!!! For the amount of money I paid its nothing near I was expecting to get!
When we went to first game kids got lost we got lost everyone was shooting everywhere one god know what was going on in there! After the very first game half of my team with kids aged 8 went home!!! Don't blame them. Soon after the rest of us left! Awful customer service and awful place to play paintball!!! read more