Really poor value. There are other much better value activities out there so don't waste your time with this one. The premises are pretty shabby-looking and very little actual play time. Definitely first and last time I will visit.
Everything on their website implied play time of about 1 hour (including safety video and kitting up). For example: "Special Half Term Offer: 3 games of Laser-Run (which takes about an hour)..."
So I took a group of 7 kids at £12.50 each, expecting them to be in about 1 hour (as that what the website led me to believe) but they were turned out after 35 minutes (including safety video and kitting up). I queried this at the time, saying to staff that it seemed very short and they just said bluntly that the kids had had 3 games. Unfortunately, I wasn't in a position to argue further as I had to sort out what to do with the kids. When I queried later, Laser-Run claimed that the kids had had 3 games of about 12 minutes per game - even if that was the case, that would only be 35 minutes play time which was well below the expectation set by the website. I estimate we had more like 25 minutes. Go elsewhere!
(I notice they've removed the "about 1 hour" bit from much of their website now.) read more