Excellent customer service as always. Jenna at the souvenir stand went above and beyond to be…read morehelpful

If only the ponies were running during my Friday afternoon visit…read more.. I brought my elderly father here on a Friday afternoon so that he could play slots. I play craps, and this place doesn't have table games, so I spent my time at the bar playing card games on my phone. This place seems to have plenty of slot machines. It didn't take Dad long to drop his $200, but such is gambling. The other geriatric patients that I overheard in the restaurant seemed to have the same experience. Though this joint is clean, it smells like an ashtray. I wish that casinos would consider that most people don't smoke these days. But, apparently the people who suck down heaters still drop money in their machines. Oh well. Parking here is free. The place is easy to navigate. If not for my dad, however, I wouldn't come here. And I definitely wouldn't stay in their hotel. If they added some table games and sent the smoking clientele to the back 40, my opinion might change.

Don't go here. We put $20 into a claw machine for my daughter and it stole the money from us. The…read moremanager was rude and had no authority to help us out. Just said "I can write down your name and number and you can deal with it thru the owner" mind you we are just passing through from out of town. It's not even about the $20 anymore but the fact that she couldn't be of any help what so ever.

Pulled into the Lucky Longhorn Casino, and let me tell you... the only thing "longhorn" about this…read moreplace is the name on the sign. Not a horse, not a cow, not even a dusty saddle hangin' on a hook. It's a full-blown no-horse town, and somehow they're proud of it. But what it does have? Everything you'd find in a cowboy fever dream rolled into one building: A casino, a bar, a hotel, a truck stop, AND a convenience store -- all smushed together like somebody built it with scrap lumber and bad impulses. You walk in for a snack and next thing you know you're sittin' at a penny slot, holdin' a beer you don't remember ordering, wonderin' where your gas money went. And then... the bathroom. Cowboy, I walked into that stall and froze like I saw a rattlesnake wearin' boots. Right there in the wall was a random hole, just starin' at me. Not patched. Not explained. Not small enough to ignore. Just sittin' there like part of the experience. I didn't know whether to: * report it, * inspect it, * or get the hell out before someone on the other side blinked at me. Five stars for chaos. Five stars for entertainment. Five stars because any place bold enough to name itself Lucky Longhorn without a single livestock in sight deserves respect. If you want safety, go elsewhere. If you want a story... pull up, Cowboy.

This hotel is a hidden gem. Literally. The hotel sits…read morebehind a small casino. When you drive up at first all you see is the casino and a small strip mall with some eateries. You have to drive between these two to find the hotel. The hotel is very clean, fenced around, beautifully landscaped, and well maintained. The staff are great. The hallways have a wild casino themed carpet and there is the casino a few feet away from the lobby through a breezeway, but you don't have to go there if you don't want to. My room smelled a bit strong of "air freshener" when I arrived, but other than that was spotless, very comfortable, and pleasantly decorated. It was equipped with a mini-fridge, microwave, big screen TV, a very comfortable bed, big bathroom with rain shower, nice towels. There was a pool that looked nice. Ice machine was at the end of the second floor, and there was a washing machine and dryer available. Like I said, there are various eateries right outside with a variety of food: Subway, Hunt Brothers Pizza, fried chicken, and more, a sports bar, and the casino. The hotel lobby is nice and the morning personnel are friendly. The check in clerk was more businesslike, but he was efficient. They require a refundable deposit for any damages. No smoking. I did not eat breakfast there but it looked very good, more than the usual. They had a hot breakfast with eggs, sausage, and a lot more. I'd definitely stay there again, and would be comfortable taking my family.

We stayed here for a night while driving through. Check in took a few minutes because they couldn't…read moresee where I had already paid which I did. But that's really an issue for corporate. The room and lobby was clean. No issues with cleanliness at all. We encountered a few staff members and every one of them were very nice and as helpful as you'd want. Breakfast was waffles, scrambled eggs, sausage, potatoes with bell peppers and onions on the side, biscuits and gravy. They yogurt was in a machine which was weird. Cereals weren't really kid friendly. There were a few pieces of fruit and a small assortment of breads/pastries. Overall not bad. The pool area didn't look very appealing, I could see what looked like leaves in the bottom. But we didn't get in it since we were just passing through. The theme is casino which was different and cute. Had good parking and easy access to rooms.

This was our first time coming here and wish this was my home casino for Boyd as Sam's town the…read morecasino is twice as smaller. But I do like the rooms at Sam's town better though. I definitely love this casino and better than Sam's Town as they have much more machines there and layout is much better. They do not have any card games however unless I missed it. They do have a racetrack and you can go outside and see it. Rooms overall were nice, but the walls were paper thin. The issue was that we were next to people that had a lot of noise on the first night and were totally drunk and security had to come up and settle things down. Service was really friendly as they let us do late checkout. I hope next time we get to stay in a suite as in Sam's Town we get to stay in the suite. I probably had the most fun at this casino as they had a range of good games and I had some good wins and I probably came out a winner here. However, I wish I came out a winner throughout the trip. The only issue I have is the lack of machines to cash out the machines as during a busy night the line can get really long as I usually like to cash out the ticket. I did see a lot of people get jackpots, but I was not one of them, but I can see potential. They only had the 5 line version of the Ainsworth games, but I learned to play with the 5 lines and was not too bad. I did well on both the high and low volatile games and lasted quite a long time there. Unfortunately, I gave back most of my money as I was chasing the $10 dollar pinball as I really wanted to try for a jackpot. But I had fun though. It does get smokey and very crowded here. the slot machines are very close together and you can bump into people easy. The soda machines there are only 2 locations I know of. I definitely would come back here again.

Great place we enjoy ever trip we make! Nice pool friendly staff big wins! We will be backread more

I've stayed a few nights here , and ate here a couple of times , so this isn't just a one time stop…read morereview. The good , big parking area , restaurant , and on site motel , restrooms close to the fuel island. Such a good ideal. I can't count the times I've stopped to fuel up , and was in a rush to get to the bathroom. The bad , not many fuel islands . The rooms aren't quiet , or dark. I wish they would put some darker curtains in the rooms . It's hard to get good sleep with all the light coming in the room. Also stay away from the rooms on the fuel island side , unless you like hearing trucks pull in all throughout the night. Come to think of it the other side isn't that quiet either , when the train comes through . Now the restaurant, it'll get you by in a pinch. I like a good chicken friend steak as much as and red blooded America man , but this one just isn't good. It looked good , it was just more breading than steak. Come on your almost in Texas at least get this right. It's not hard , use quality meat , you've already got the gravy right.

I like to stop here on my way back home to texas because its good food, good price , and you can…read moreget a drink at any hour, cant beat that. So after a long night of gambling at the bigger casino's down the road, gotta stop here on the way home to get a bite. PS the drinks are amazingly cheap.

Stayed here for three months for work you can't fish the ponds cause there's alligators the waters…read morecontaminated there's a little sign that says it in a laundry room a little bit they tore up my sewer hose when they cut the grass twice and didn't refund me my money for it

Theres a reason its $34 a nite We are in a pull through in…read morethe RV Park. All Night long People Peeling out from the Casino Noise from Traffic A noisey Transformer on one side of the RV A joker running a generator on the other side It says Casino but really its video poker Go another 200 miles to the New Orleans KOA its so peaceful and quiet there

Made a reservation the evening before I was due to get a ride to the airport for an early flight…read more(pick up by 5am). Called at 5.05am and had a response that the driver would be there in 15 minutes. I cancelled and ordered Lyft, the driver was there in 7 minutes.

Jason of People's Taxi was wonderful! My young adult grandson left Houston with friends to go to a…read morecasino in Kinder and then they abandoned him there! I live in Colorado and was scrambling to find a way to get him to Lake Charles and a bus home. People's Taxi, and driver Jason were super helpful. There were multiple phone calls to arrange the ride, a very fair price for the distance, and Jason drove through the rain of a tropical storm to get him. Professional and caring and easy to work with!!

Not the taxi service you'd expect. After being on the phone for 30 mins trying to explain where to…read morepick me up the driver and dispatch still ended up going to the wrong address. Also on top of that the rates are horrendous. A 15 minute trip that would have costed $15-$20 on Uber or Lyft ended up being charged $100. No meter or any kind of indication of how the rate was being charged on their website on the taxi vehicles or over the phone. Found out that they also charged me the 45 mins of finding me due to their mistake and they do a rate of $100 per hour. I would not recommend this service unless you are in a bind and willing to breakout the wallet big time. Also they don't take credit card so you'd need to make sure you have cash.

This taxi company s*cks! Stationed in Sulphur, I called this company to get aride to the casino in…read moreLake Charles. A guy answered the phone andquoted me $25 for ride. Then he stated that he was in route and he could be at the gate in 15 minutes. We waited...and we waited. After 30 minutes, I called to inquire about the arrival. The drive was scrambling for words. I ended the call. He called back and stated that he was coming over the bridge and could be at the gate in 7 minutes. He sounded so unsure. Excuse me! You could have called if you were going to be late...out is courtesy!!! No thank you! Save yourself some time; call a friend! If I could give them a negative star, I would.