I have been going to Ace since I was literally a kid with my grandpa when we lived in Pedley, CA…read more (Riverside, CA.). I always loved going there and looking at all the different options for home repair. Since moving out this way, the only options to go to an ACE hardware is either Van Nuys or Thousand Oaks -- so I started going to DIY as it has an ACE environment type feel and if they didn't have what I needed it was off to the big home improvement stores/warehouses. With all that in mind, I was very excited when I saw that Ace was opening here. I went in with my son during the soft opening and he was beyond excited. We walked up and down every aisle in the place and he would ask m questions and if there was an employee nearby -- he would ask them questions. They were awesome in directly speaking with him. This morning, I looked at all the different purchases I have made there since they opened and realized that I have not once written a Yelp review for them. So here it is. Ace has a great selection of different brands and knowledgeable sales staff. I truly feel that I am valued as a customer there and enjoy the small mom and pop shop environment the store provides. I have bought a wide range of gardening equipment, electrical supplies, tools, bbq equipment and supplies, lawn decorations, plumbing supplies, and just about anything else I have needed. I have felt the pricing is reasonable considering that the time I would have to spend driving to Thousand Oaks to a big home improvement store to save somewhere between a few dollars, the gas, trying to find someone to help me find what in need, and the time wasted that I can do my project. The fact is, Ace is convenient, quick, friendly, efficient service, reasonably priced, great selections, and extremely helpful employees. I do want to give a shoutout to Kim, David, and Nick for helping me on May 23, 2026 on locating the correct replacement chainsaw blade, chains, fuels, and bar and chain oil for my older gas powered Craftsman chainsaw. I wish the survey code on the receipt was useful for at least 1 week after a purchase. Perhaps your regional manger can get that surgery time extended as I would have gladly done it. I set the receipt down at home and forgot about it until early this morning as I have been so focused on cutting down those trees. The good news is, I'll be in today to buy more fuel and a couple more chains AND I will do the survey in the store this time. Thanks again for being so friendly and helpful.

Shout out to Dawson--dude's holding it down. The store's still in soft opening mode, but already…read morelightyears ahead of that sad excuse for the other hardware store in Agoura. This place looks like the Apple Store had a baby with a tool shed--clean, organized, and dangerously easy to spend money in. Massive BBQ section with Traegers, pellets, rare seasonings, and enough grilling accessories to make any meat-lover black out with joy at a great value!! Bonus: YETI gear everywhere . Grand opening is April 25-27 and, rumor has it (which I absolutely didn't hear), the whole store might be 20% off. You didn't hear it from me--unless it is, then I totally told you so. I attached a picture with a QR code for info.

Excellent store! A great selection of tools and materials. The staff are real professionals --…read morealways ready to give expert advice and help you find exactly what you need.

Had high hopes I could find some quality birch plywood for cabinet making and competitive prices…read more While the guys in the yard were attentive and helpful, they only had one sheet of 3/4 birch and it was dirty AF. Prices were same as Home Depot and I think there were even fewer plys in the sheet that needed a special order for my required quantity.

Our 30 year old place had a hodge-podge of door hardware. Changing out the knobs to levers in one…read morecolor family has been easy, but finding same-profile thresholds has been a big challenge! Actually, the mortise style lock system holding the secondary door in place for our front double doors was an even bigger dilemma. The big box stores don't carry alternate styles; mostly the same cookie cutter ones that are in use now. For older styles, the hardware department associate at OSH suggested the specialty door stores in Westlake Village. He thought there might be one or two. A Google search led me to Coast Door & Hardware. Bob was really helpful. He suggested I take photos of the thresholds and mortise unit and email them to him. From those pictures, he was able to come up with suggested replacements in the oil rubbed bronze finish we chose. He had the 72" threshold in stock, instead of requiring a special order. Score! The mortise "Astragal" unit is now on order and should be in within the next week or two. We thought this would be impossible and our carpenter would be spray painting the existing hardware instead of a full replacement being available. Pricing at Coast Door is very competitive for hardware items, mostly coming in lower than at the big box stores. Which is always a nice plus. NOTE: They do pass on the credit card surcharge to the customers, should you choose to pay that way. But they let you know up front, so you can bring cash, if you prefer. The quality of the knowledge and service is top notch!

If I could rate zero, I would! The saleslady, Corey, asked us to send her sizing information and…read morephotos.. promised to send us an estimate. We sent. She didn't respond for a week, so we contacted her to find out when she would provide the promised estimate She made a barrage of excuses and promises, and after another week made more excuses and promises. Bottom line she never provided the estimate. I sent her an email advising how disappointing her lack of response was...asking why she offered to help if she clearly didn't want to. Suffice it to say, I did not expect her to reply and she lived up to my expectation by not acknowledging! Useless and clearly doesn't care how poorly she treats people. BOTTOM LINE: lesson learned, believe the bad reviews!!!!!!!

Very helpful staff in the nursery and there is always a great selection of plants. It is a…read morebeautiful small nursery and hardware store and we are lucky to have this in the middle of Malibu.

Wonderful personal service. Matthew was my hero today! They can help with anything and will help…read moreyou figure out how to do what you need to do.

I was running errands but realized I had to get a few items to finish a last minute project. I had…read moremy dog with me who I brought into the store and did not have any issues with staff. Come to think of it, I found out they are dog friendly. The staff assisted me with locating the items I needed. They had the selection I needed without having to go to another location. They also have a large garden area that I will have to visit for my Spring gardening.

I have to compliment Dillion in nursery. He is so helpful and knows a lot of plants and planters…read more He goes out of his way to search for options. I also like the fact they have cats for DIY, and now keep them in the upstairs so they don't get attacked by coyotes or run over by cars. DIY have beautiful flower plants too. Better than most places.

All the products I need from a "hardware store " a then some. Paint mixed, plumbing & electrical,…read moretools, tools and garden tools. Plants, flowers and vegetable starters.... Housewares & lumber etc. Love this store.

I came here to get wood for a project and brought only that piece to the front register to be rang…read moreup. The guy behind the counter then told me it was $16, and then $19 with tax.....Huh? I could have sworn it wasn't that. I asked the guy and he didn't give a response, but could only offer the blank GenZ Stare and silence. I grabbed the piece and said that it was alright, I will go check the price. After having to walk all the way back to the rear of the store to the wood section, I confirmed that it was only $8. I took a photo and returned to the registers where the other female worker proceeded to ring me up with the guy next to her at the neighboring cash register. "$19." I showed her the photo and she was confused. Looking at the wood, she scanned the 2 barcodes that were on there. "Oh." They scanned the wrong one. One is white and one is yellow. Not one, but 2 workers were going to charge me more than double the price at almost $20 for an item that was $8 - which by the way, is already overpriced. Is this training? I feel if the training was more efficient and better explained, these issues could have be avoided. Is it the workers? Now, if the customer doesn't notice, they've just charged the customer who knows how much extra! And what happens if you notice after the fact? The question is: why should the customer have to keep track of the price and which barcode is to be scanned? Why can't the workers?

Scott is an exceptional associate and a true customer advocate. We were upgrading our bathrooms and…read moreneeded help selecting dozens of different products. Scott patiently explained all the available options, answered our questions, and helped us make informed decisions every step of the way. On multiple occasions, he walked the store with us to help locate everything we needed. In one instance, he even called several Home Depot stores to find an item that was out of stock and arranged to have it reserved for us. That level of dedication and customer service is rare. We've spent over $7,500 at Home Depot this year on our renovation projects, and Scott played a big part in making the entire experience enjoyable and stress-free. Thank you, Scott, for your outstanding support, professionalism, and commitment to helping your customers. Home Depot is fortunate to have someone like you on the team. Thank you Scott, Vish

I come here all the time, love the place…read more Just walked through the garden center though & it smelt like private parts & filth. Maybe check the cameras.

Great service and inventory. Very helpful staff with knowledge about the products and services…read moretheir clients are performing.

Amazing customer service! The quality of their products is wonderful. We bought our bathroom…read morefacuets, Perrin & Rowe kitchen faucets, our Rohl sink, and our Toto toilet from Cole. Would highly recommend if you are looking for nicer fixtures and higher end quality.