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    Delray Pediatrics

    4.7 (7 reviews)
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    Pediatric Associates Boynton East

    Pediatric Associates Boynton East

    2.7(34 reviews)
    6.6 mi

    I used to take my kids to a different location of this office, many years ago, and here I am…read morereturning to this Boynton office, for an odd reason. We go to a different pediatrician, but the only pediatric allergist in my health plan is a part of Pediatric Associates with an office in West Boynton. In order to see this specialist, it is required to see one of Pediatric Associate's doctors first. As in, they do not take referrals from outside pediatricians. This did frustrate me, but I went ahead and made the initial appointment with one of their non-allergist doctors, and this east office is the closest to me. Pediatric Associates has many offices across Florida, with streamlined processes and office management, which is helpful when trying to access things- and I do appreciate that. They gave me an appointment for the next day. On arrival, the check in process via my phone was simple, and it is nice that they have a well area in the waiting room. When walking to our room to see the doctor, two staff members were arguing loudly at the desk outside of our room, which was rather off putting. And the decor is crumbling a bit. The Nurse who saw us, Julia Guild, was awesome. Kind, knowledgeable, efficient: she put me and my kids at ease right away. The appointment was for 1 of my kids, but I asked the Nurse if she thought my other son might also have allergies, and she was kind enough to tell me this was probably. So, after checking out, I asked the office if they had any immediate openings to see my other son. Within a half hour, we were back seeing the same nurse. This kind of flexibility was so helpful! I would definitely return to see Ms. Guild in particular if I ever wanted a second opinion or was considering changing practices. Thank you! And thank you to the awesome staff who are so on top of things- very impressive!

    Started taking my son here due to our previous office not accepting our insurance…read more The location was what attracted us to this office and the fact that I also was a patient of pediatric associates in Boca. Location is conveniently located on congress next to old navy (and ulta and Marshall's). So far the pediatricians and nurse practitioners we've seen have been kind and helpful. We've seen someone different the last 3 or 4 times we've been in. My only complaint is the front desk staff are abysmal. Never a positive experience dealing with them. My most recent visit, my son was ill and in a lot of discomfort. As I was checking out, the woman barely spoke to me, I paid, and she handed us the printout of the summary of service. Struggling to get my upset toddler out of there, I just took it and left. Only to get home, check the paper and realize she gave me someone else's medical summary. The name was a little girl (I have a son) she clearly didn't bother to verify so much as the name on the paper. I ended up driving back since it isn't possible to call the office directly. When I got there, they were basically like, whoops, mistakes happen. I responded that this could have been entirely avoided had the woman simply verified my son's name, seeing as how that's what she gets paid to do. The point was lost on her. We appreciate the medical care they provide my child but I really abhor dealing with the reception staff.

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    Pediatric Associates Boynton West - Pediatric Associates

    Pediatric Associates Boynton West

    2.8(34 reviews)
    6.5 mi

    The stars are for the doctors and nurses who for the most part are doing their best. Now for the…read morenegatives which will be so much longer and not the norm for my reviews. Scheduling: Last time my son had a well visit we waited an hour and a half just to be brought in. Our appointment was at 8:40 and we didn't get done until 2 hours later and it wasn't even a sick visit. I asked the woman ahead of me what time her appointment was and she was scheduled for just 10 minutes before me. When I told office staff that I need to get to work too I was told "we don't rush the doctors". Great - don't over schedule them then. At the well visit I was given a referral for a specialist for my son. Turns out that doctor had a 6 month wait. I made an appointment for a different provider and requested an updated referral the same day. It says 7-10 business days. 2 weeks later I called to follow up because his appointment is the day after Labor Day. They hadn't even started working on it. I've called every day for 3 days now being assured it will be done "today or tomorrow " each time and nothing. If we don't get it in two days he will miss his appointment. If my son misses his appointment I will be checking with my legal plan to se if there is a case for medical neglect. I also called my insurance to find out about lodging a grievance. I'm going to reach out to corporate too - Pediatric Associates Family of Companies where patients just don't seem to matter anymore . I will update the review after my son is supposed to have his appointment. Update: after calling twice a day for the past 3 days, calling multiple departments not just the one for referrals, I finally connected with someone on the medical side that cared enough to get the referral department to get it done in time. It worked out but is not an experience I would recommend. I added one star for the person who cared so the positive is the medical end but if you need a referral expect to have to follow up often and hope you get it in time.

    If I could rate this office zero stars I would! Pediatric associates is so inconsistent their…read morecommunication lacks tremendously and they are so incompetent without even as much as an apology. If you want to go to an office who treats your kid as a number in their 500 kids being seen a day waste your time at this office. Dr Goldstein and her staff is dismissive and outright rude she makes nasty sly comments throughout her visit and is not pleasant to share space with but considering she's the ONLY allergist in any office in northern south Florida people are forced to see her

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    Pediatric Associates Boynton West
    Pediatric Associates Boynton West
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    Delray Pediatrics - pediatricians - Updated May 2026

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