After more than 7 months waiting to be seen, I was only given a tele-health appointment with Dr…read more Virk. On the day of visit, a nurse calls me on the doctor's behalf to handle my care, stating that the doctor is "out." The nurse sent me to complete labs at Quest Diagnostics. After that, I simply received a short voicemail saying that they will follow up in 3 months, but never did. I had much better care near SoCal. Glad I took steps of my own to improve my health. I feel bad for people on Medi-Cal because Sierra Hematology is their only option.

I went to Sierra Hematology and Oncology because I often had a high white blood cell count. I've…read morebeen blood tested a lot, and no one really seems to know why, but leukemia and lymphoma have been ruled out. I went for a few years every ~6 months seeing Laurie Bresee. She took my health seriously. The wait times were never very long (I saw a review that suggested they were.) She strikes me as quite intelligent. She's not afraid to look things up in front of me, and she does it very quickly. Some people just pretend to know everything. They don't. People that will look things up, like side effects from the drugs you're taking, are the doctors you want to see. Everyone I interacted with was kind and competent. We never figured out what is causing my high white blood cell count. I ended up having to leave because I had to change PCPs, and that messes my insurance up for going to Sierra Hematology and Oncology. I think the worst case scenarios have been tested for, at least. I would recommend them to everyone but my enemies.

I had high hopes for this medical office, and specifically in working with Dr. Kellen Na. She is a…read morepretty good listener and clinician, however, she upcoded my husband and charged him for an issue that's been on his medical history for 30+ years and claimed that it is separate because he brought it up. That's the whole point of a physical, to bring up and discuss ONGOING and LONGSTANDING medical conditions, is it not? So that eroded our trust in her. As for myself, she was ok, but not very opened to other than conventional medical treatments and more or less minimized the efficacy of using functional and more holistic medical treatment modules and modalities as well as supplements even though there's plenty of medical literature showing that natural remedies are not inferior to synthetic lab-formulated treatments for many conditions and in many cases, the more natural treatments yield as good if not better results with much fewer side effects. Dr. Na also quoted sources like American Cancer Society (it's a hugely questionable "non-profit" whose CEO makes over $1M a year and also they've been accused of overly pushing statins etc. https://blog.charitywatch.org/1-million-charity-compensation-packages-2024-update and https://www.quora.com/Is-the-American-Cancer-Society-a-scam Also she had a hard time performing a pap on me, and thankfully they use a plastic instrument now instead of the metal one, or else I would probably have been screaming. She did get the speciment she needed, but it was not a pleasant or smooth experience. So unfortunately, I don't plan to be under Dr. Na's care anymore.

I had a great doctor but I was hardly ever able to see him. I mostly saw a PA who was also amazing…read morebut she was limited in what she could do. She did save my life by telling me they couldn't see me and to go to the ER. The reason I left Dignity Health is because they don't have the resources to treat anything complex. I had to be transported an hour away ($8,000) to Sutter Modesto because they didn't have a urologist at the hospital. Upon release I was given an URGENT referral to a urologist who took 3 days to even look at it and then declined it saying that it was too complex for her or presumably anyone else at Mercy and that I should be sent to UC Davis. They proceeded to take days to send that URGENT referral to Davis who luckily triages urgent referrals immediately and got me in to someone the next day. Mercy/Dignity don't share medical information so my PCP had no idea what was going on other than what I had told him so he really couldn't follow my care. In the digital age, it is unconscionable that medical records aren't easily accessible to an outside provider, especially when Dignity's lack of qualified specialists sends you to an outside provider for treatment. Sutter and Davis both use EPIC but Dignity said they were getting it in 5 years. I'm writing this because people need to know that the resources are extremely limited at Dignity and if you need an outside referral, an URGENT referral won't be evaluated for days only to be turned down because they don't have specialists. UC Davis was same day triage of referral. Potential patients beware... especially if you have any kidney issues (including kidney stones) in the Sacramento area. Urology is hardly a rare specialty. I wonder how many men have died from prostate cancer due to their inability to see a urologist. Another big issue is the inability to do pretty much anything via their "patient portal." You can't make an appointment or refill meds so you have to call which creates a burden on their call center. The average wait time is over 20 minutes. Normally I just do something else while I wait but when you're sick, it's an eternity and it's completely unnecessary. They refuse to invest in the infrastructure required to bring them into the digital age which can be nothing more than greed. To add insult to injury, the entire time you're on hold there is a message saying how much they care about you and "hello human kindness." I am now happily transitioned over to UC Davis where they answer the phone within a couple of minutes and will get you in with a provider in an emergency. By Mercy(less)!

These are great people they helped me tremendously with My…read morecancer. Thank you So very much Cancer is a scary thing Now I'm going back for more cancer treatments hopefully they get it all .

The most compassionate people around! they really do love and care folks goi through the roughest…read moremoments of their lives.

Save your time and have your primary refer you elsewhere (Sierra Hematology has been wonderful so…read morefar). My original referral was in December of 2024, I waited till after the holidays to give them a call since I had not heard back. February comes around and they don't return my voicemail, instead they finally text me via their message system stating they had never received a referral.. Ok, I give them the benefit of the doubt and have my primary resend the referral, not once but twice. Fast forward to March, they still state no referral has been received, at this point I get the printed referral from my primary and let them know I have a physical copy of the referral to which they reply "we cannot accept a physical copy it must be sent electronically." RIDICULOUS. I had my primary refer me to another hematologist/oncologist... within 2 days Sierra Hematology in South Sacramento called me to schedule my appointment.

I have known Dr. Isaacs as a doctor who completely dedicates his time for his patients, and creates…read morea supporting and positive atmosphere for them. From the moment you meet him, you'll quickly realize how passionate he really is about his practice. He's very cool, calm and collected. He imparts confidence and hope to all his patients, which is vital for living a healthier life.

I am not clear why the same business has two Yelp profiles so I'm posting again: A family member of…read moremine was diagnosed with cancer, and while researching treatment options, I came across Infuze MD. After a brief call with an employee named Paolo, who spoke positively about the clinic, I shared the information with my relative. In hindsight, I realize that in my desperation, I may have overlooked warning signs. At the time, I did not realize Paolo is not a medical professional, even though he was the first person discussing treatment options. The clinic is owned and operated by Dr. Nilda Agnes Abellera, who is board-certified in PEDIATRICS but whose clinic advertises integrative medicine. My relative traveled from out of state to begin what was described as an "intensive" 20-day cancer program. According to her account, the first three days did not feel intensive. She reported that infusion rates appeared slowed, staff could not explain the scientific basis for some treatments, and the doctor missed a planned medication review. She also observed what she believed was dried blood on a chair and described an IV bag fully draining while the needle was in place, which worried her. On October 9, 2025, she said her care was terminated immediately after raising concerns, without timely written notice, referrals, or arrangements to ensure access to medical care until she could establish care elsewhere. Referrals were only provided after I contacted the clinic. This abrupt termination caused a delay of over a month in her treatment and worsened her PTSD symptoms. She also tried to obtain her medical records multiple ways. On October 10, she requested them in person but was denied. She also submitted a written request and used the clinic's online inquiry form. As of this writing--52 days later--she has not received her complete records. When I called the clinic, Paolo was tense and dismissive, and I could not speak directly with Dr. Abellera. Given the situation, I became concerned about whether proper procedures were followed and intended to file a complaint with the Medical Board of California. Additional observations and concerns (personal experience): Family-run structure: The clinic is owned by Dr. Abellera. Paolo appears to manage many aspects, and another family member may also work there. This raised questions about oversight and role clarity. Online reviews: Of 32 Google reviews, 5 were five-star without details. Only one mentioned "cancer," making it hard to evaluate patient experiences compared with other clinics with hundreds of detailed reviews. Difficulty communicating with the physician: My relative and I tried to speak directly with Dr. Abellera; she did not speak with me, and my relative felt the doctor was unwilling to address her concerns. This lack of communication was alarming given her serious diagnosis. Cost vs. expectations: The program cost approximately $1,800 per day. Based on my relative's experience, the services did not match the program description. Others may feel differently, but this was our impression. Social media promotion: Paolo participates in Facebook groups promoting the clinic without identifying himself as an employee, which seemed misleading. I have included a screenshot for reference. In more than a decade in healthcare, I have never witnessed a more concerning divergence from a physician's duty to do no harm: terminating care without notice, effectively leaving my relative without immediate, comparable care options while facing life-threatening cancer.

Got in and out without much trouble. They did a basic review of my condition and made sure to talk…read moreabout things I should look out for. The assistant was helpful and made the process easier. It wasn't anything fancy but I felt like it was handled right.

Excellent physician. Great bedside manner and he helped me with the problem that I was concerned…read moreabout. I would definitely recommend him for anyone who needed a Dermatological consult or physician on an ongoing basis.

A family member of mine was diagnosed with cancer, and while researching treatment options, I came…read moreacross Infuze MD. After a brief call with an employee named Paolo, who spoke positively about the clinic, I shared the information with my relative. In hindsight, I realize that in my desperation, I may have overlooked warning signs. At the time, I did not realize Paolo is not a medical professional, even though he was the first person discussing treatment options. The clinic is owned and operated by Dr. Nilda Agnes Abellera, who is board-certified in PEDIATRICS but whose clinic advertises integrative medicine. My relative traveled from out of state to begin what was described as an "intensive" 20-day cancer program. According to her account, the first three days did not feel intensive. She reported that infusion rates appeared slowed, staff could not explain the scientific basis for some treatments, and the doctor missed a planned medication review. She also observed what she believed was dried blood on a chair and described an IV bag fully draining while the needle was in place, which worried her. On October 9, 2025, she said her care was terminated immediately after raising concerns, without timely written notice, referrals, or arrangements to ensure access to medical care until she could establish care elsewhere. Referrals were only provided after I contacted the clinic. This abrupt termination caused a delay of over a month in her treatment and worsened her PTSD symptoms. She also tried to obtain her medical records multiple ways. On October 10, she requested them in person but was denied. She also submitted a written request and used the clinic's online inquiry form. As of this writing--52 days later--she has not received her complete records. When I called the clinic, Paolo was tense and dismissive, and I could not speak directly with Dr. Abellera. Given the situation, I became concerned about whether proper procedures were followed and intended to file a complaint with the Medical Board of California. Additional observations and concerns (personal experience): Family-run structure: The clinic is owned by Dr. Abellera. Paolo appears to manage many aspects, and another family member may also work there. This raised questions about oversight and role clarity. Online reviews: Of 32 Google reviews, 5 were five-star without details. Only one mentioned "cancer," making it hard to evaluate patient experiences compared with other clinics with hundreds of detailed reviews. Difficulty communicating with the physician: My relative and I tried to speak directly with Dr. Abellera; she did not speak with me, and my relative felt the doctor was unwilling to address her concerns. This lack of communication was alarming given her serious diagnosis. Cost vs. expectations: The program cost approximately $1,800 per day. Based on my relative's experience, the services did not match the program description. Others may feel differently, but this was our impression. Social media promotion: Paolo participates in Facebook groups promoting the clinic without identifying himself as an employee, which seemed misleading. I have included a screenshot for reference. In more than a decade in healthcare, I have never witnessed a more concerning divergence from a physician's duty to do no harm: terminating care without notice, effectively leaving my relative without immediate, comparable care options while facing life-threatening cancer.

Dr. Abellera was very professional. I had immunity infusion when they were in Milpitas. The whole…read moreteam were very nice.