I'm very thankful for the service Joey and the team provided. The repairs were done with great…read moreattention to detail, communication was excellent throughout the process, and they offered helpful advice along the way. The cleanup exceeded expectations, and the paint match looks perfect to the naked eye. Even other nearby service centers spoke highly of this company when I was researching options. Thank you again!

Sadly, I banged up my brand new 2025 Honda Pilot. . Brandywine Coach Works did an absolutely…read moreamazing repair job on my car! It looks perfect. Plus, I was told that the repairs would take 3-4 weeks and I got it back in a little over 2 weeks. Everyone there was extremely professional too. They also handled all of the insurance stuff, which was a huge help to me. My Dad only trusted Brandywine Coach Works and now I see why. Highly, highly recommend!

There are a lot of bad reviews on here but I dropped off a low mileage, essentially brand new…read morevehicle with bumper Damage from a hit and run for an insurance repair. They provided me with text updates daily on the status, completed the work in the week and a half they estimated and now that I have the car back I can't even tell the accident happened. No haggling about the insurance price, I paid my deductible and drove away with the car. They walked me down to inspect the work before I agreed to pay. The car was clean and appeared to have been washed as well before return. I Dunno, I had a good experience but I suppose other's mileage may vary. Just saying it is possible to have quality timely work done here.

They refused to release my car when the repairs were completed because they did not get a final…read morecheck from the insurance company. The reason behind that was they never got authorization to do the added repairs in the first place but went ahead and did them anyway. They broke their own procedure by doing the repairs with out prior authorization. They held my car for "collateral " So I asked why hold my care if you broke your own rules and felt you were going to get paid? I was told that was procedure. I asked what happens if the claims adjuster does not agree with the charges ,they said they will continue to hold my car as collateral Shouldn't they give me my car back because they screwed themselves by not getting authorization first? no customer relations no business sense

I can only repeat what was said in the other reviews about the Crawfords! They are the absolute…read moreBEST repair business - I would say business in general - that I have EVER dealt with! I drove in without an appointment in late August after having been rear-ended in my SUV. Coincidentally, my husband was away for a week and I had no one else to help me decide one repair shop over another and I did not want to make my husband concerned because he was on a much-deserved trip! So I was trying to navigate this on my own. Barb met me with a smile and was extremely sympathetic and understanding of my plight. She called Steve to come out and look at my car and he immediately said it should not be driven and I wasn't safe in it, so they took over as my ADVOCATES and fought all the battles on my behalf. Wow, am I ever glad I went there instead of somewhere else! They explained, briefly and completely, all my options and MOST IMPORTANTLY, all my legal rights! They are experts at how the insurance systems work and they know what they can and cannot do legally. I was completely taken care of! They got me a rental car which was delivered right to the shop and I was able to drive home from there without any problems and didn't pay a PENNY to the rental agency because they knew how to deal with the insurance company of the person who hit me. They stayed in touch with me and we worked out all the issues as time went on, even though they ended up having to keep my old car, which was declared to be totaled, on their lot for over 2 months until the insurance stuff was all figured out. The whole experience was so positive, warm, and supportive that I would recommend their business to anyone and everyone who needs them! I can't say enough about their high abilities, concern for their customers, and unstinting kindness and helpfulness! Thank you, Crawford's!!!

The woman behind the front desk did not like me asking questions. She seemed very frustrated,…read morealmost as if she didn't know how to do her job. She became very argumentative and confrontational. It is like she never dealt with a customer. I know most times when the police are involved you don't gat much of choice as to where your car is towed to. If you do have a choice do not take it here.

I recently had my Toyota RAV4 repaired by Standen Collision. The car now looks like new and it was…read morethe most pleasant experience I've ever had with a body shop. Don handled everything that needed to be addressed and he is extremely easy to work with. I would recommend his services to anyone looking for a high quality and honest body shop. You won't do better anywhere else.

I came across Standen Collision after reading a review of someone else. I decided to try them and…read morethey did not disappoint. Mr Don was very courteous and respectful, and he explained everything in great detail. My vehicle looked brand new when I picked it up. Great job by him and the staff.

Jason was the most arrogant unprofessional person I have ever had the misfortune to deal with…read more They LOST my key from inside my automatic starter never acknowledge they lost it and acted like it was my fault. Had my car for 3 days before calling to say they have not heard from my insurance. Asked why yet didn't get back sooner because I was wasting rental car day they said my insurance STATE FARM had dropped the ball and told me to take it up with them. Jason said they had too much work and wouldn't be able to get to my car for three weeks. I told him that was fine my car was drive able it was just cosmetic no big deal. He mentioned the shop in Exton. I made the appointment there they had our adjuster come out he approved the estimate for $8,000. I get a call from the Exton shop h fire my drop off and I was told he was not allowed to do business with us! Asked why he didn't know other than Jason has called and told him not to work with n my car!!! All over a key that THEY LOST and because I was unhappy they wasting 3 days of my car rental! Jason and his ego cost this company over $8,000. I would NEVER RECOMMEND this shop as long as Jason and his ego are there. Everyone else was very nice and everyone was looking for my key it's a shame that someone put his ego ahead of the company and their reputation. NO ONE DESERVES the disrespectful attitude he has towards customers when he's in the wrong. Can't imagine working for someone so self centered. Jason and his attitude cost his company $8,000.

The work they were meant to do to my car came out amazing. But some mechanics won't speak up when…read morethey mess up. I'm very upset and frustrated with the way things turned out. In the end they did a good job. But I'm gonna have to call em on Monday cause this ain't gonna fly

Very friendly and did a great job . This was a more…read moredifficult job because my vehicle is aluminum and where the ding was the door panel had to be removed and had to work with obstacles to get to the ding. Very happy and will always use Pa paint less dent in the future should the need arise.

I reached out to 4 people and Bill was the only who said he could do it. It looks brand new!! Under…read morethe estimated price and was very quick. 10/10 would recommend!

Excellent! Had a couple of different vehicles in there from teenage drivers banging up cars to…read morerust repair on older vehicle to meeting a deadline for repair after hitting a deer in a truck. All repairs done are top notch and Dale and Kayla at Malvern location are great to work with! Hope to not see them again for a while but given past driving I feel like I might! Highly recommend!

This place is great! They did my husband's car a few years ago that I knew I wanted to take my car…read morehere to be repaired for the collision with Deer. They did not disappoint! They did a wonderful job!

I'm extremely disappointed from the work they done. I served my Toyota Camry there few years back…read moreand they required me to replace the exhaust system to pass state inspection. It cost me $1500. However recently I've got exactly same problem again, and when I examined the vehicle at authorized Toyota service center it is turned out that at NAPA Auto Parts they didn't really replaced the exhaust pipe, but simply put a cheap patch on old part, instead of proper replacement. But it cost me like full part replacement, not to mention that now I need to pay again full price for replacing same old part.

I hit a deer around 7 PM tonight, in the Smyrna/Clayton area, Dalton, from Craig's Towing was…read moreAWESOME!!!!! Very Friendly, very helpful. The area we were in was not lighted well. He showed up shortly after I hit the hazard lights and pulled off the shoulder. He stayed with me while I called my Husband and while I called the Insurance company! He even helped me check out my Subaru! While I didn't need a tow, he saw that I did need assistance and was right there to help! Dalton.. Thank you so much!

Fast service. Very professional and courteous. Returned call within 5…read moreminutes...........................