I just had my gas logs installed by Ben. He did a fantastic job and was very professional and…read morepatient. I would request Ben for any future installations that I may have from the Fireplace Store.

I purchased a 42" Heat n Glow 8KX . With installation I paid over $9000. yes that's correct I said…read moreover $9000.... Within 2 months 2 logs had fallen and started the logs on fire creating black smoke and soot stained glass. As seen in pictures. They called me and stated the parts would be around $3100 and that the contractor must have done it when they hooked up the gas. The gas hook up was in the crawl space and the contractor never touched the actual fireplace. They would NOT cover the parts. I was warned about this company even before purchasing a fireplace from them but I couldn't find anything else I liked.

I called about my broken oven at 830am and just 4 hours later my oven was fixed! Very fast and…read morereliable service - highly recommend.

We had a warranty service from Home Depot which resulted in two other companies that were unable to…read moredo the job. While the warranty company ultimately reimbursed us, it was Eddie that came to the rescue! Further, Eddie was able to diagnose the problem and solve it in 15 minutes - the other companies wanted me to remove the wall oven (about 400 lbs) from the wall. This really demonstrated for me the common-sense, tactical approach Eddie applied versus the other technicians' sledgehammer-on-a-fly approach. Yes, I fully recommend this service and Eddie!

Although I've never actually purchased an appliance here, I stop in fairly regularly just to see if…read moresomething catches my eye. I have without fail been treating like a potential customer and not like a "lurker" (if that makes sense). A thing that I appreciate.

Great store, reasonably priced, staff is EXCELLENT, always very helpful. I have used them multiple…read moretimes and they always provide some solid advice. I have used others and the experience was much the opposite. I will always go back to V&V. Thanks for always helping!

They are always prompt and helpful to my family. We've bought vacuums, dishwashers, microwaves,…read morewashing machines, dryers and ovens/stoves from them for 35 years. Go in person for best results. Their new system with Don's Appliances is a bit clunky.

Buyers Beware - they padded the bill adding an additional cost for the delivery 2 weeks after I…read morepurchased the appliance and set up my house for delivery Bill T

I chose J&D for his prompt response to Yelp request…read more Service was set up but J&D never showed. I had asked for communication if there were issues. I was told of issues only when I reached out to J&D an hour after scheduled service time. Then last scheduled service day has came and passed, I still have not heard from them.

Talks great on the phone. Agreed to meet specific time, August 11, which he assured me he would…read morearrive. No call/no show. He wasted an hour of my time away from work for nothing. Haven't heard any thing from him since. Poor way to promote a business. He get's ZERO stars from me.

Had full remodel of a bathroom. Took 5 1/2 weeks for a SMALL bathroom and once gutted, had nothing…read morebut trouble with plumbing!!! and was told had to get a master plumber in, which we did not need at all.!! We where lucky if we got 15 (if lucky) a 20 hour work week (with all the cigarette breaks and phone calls) and be done between 12:00 to 1:00. One day we got an hour of work because our tiles where frozen together since we left everything out in the elements and not even covered. Was told, "it don't matter." that all the material sits out in the elements. We would show up between 8:00 to 10 and sit out in our truck for 1/2 hour, before coming in to work and just walk into your house. Disrespected our property!, threw garbage (breakfast wrappers), cigarette butts etc. in the driveway. Threw water on our house from mixing grout which now we have splashes of "white" water all over our brick. The worker and owner (Chris) is very arrogant and Chris tries to intimidate you showing up that he's MR. BIG and if you ask questions or stick up for yourself the workers have to call Chris and he shows up and walks right into your house like he owns it. Caught the worker going into my refrigerator because his cooler wasn't keeping his Red Bulls cold. Have more damage to my house that we have to fix and repair after they left. The shower head I ordered, I did not get and it was put up that it hits the wall to where you can not use it. Had to wait a couple of days for a new light fixture because it "didn.t" work, i guess so if it sat for weeks in monsoon and you pick up the box and crumbles and tilt it as a water fall comes out of it. Ruined a dresser that was in our hallway when you come out of the bathroom because we used it for our "work" table. This was the only bathroom we have and was told to get a gym membership so we could bathe and then when they where done we could cancel the membership. WHAT! Also mixed grout in my kitchen because (was told) it was to cold outside to mix it? WHAT. So have grout splattered over some cabinets. They Didn't like it when my husband was home, but totally blew smoke up you know where with me...I think to funny. If you have a pet, you better put them in daycare or another part of your house because the one worker acts like he doesn't like (dogs) and is mean, so I guess we can leave work even earlier. I would no recommend.

Well it's been a few months since Dream Kitchen and Bath completed the work on our shower. From the…read moredesign to the quality of work, it hasn't been a good experience. I'll start with the medicine cabinet, the plan was to install it in the wall, that wasn't possible so it was wall mounted. Since the cabinet is wall mounted the light now shines down on the top of it. The cabinet above the toilet is much to big for the room, it's design included a crown molding, however it's so high that didn't work out. The service tech had to come and remove a screw that was used to install the cabinet. The sink and vanity when installed left a 3/8 inch gap between the sink top and wall. The tile work in the shower and floor are really second to none, they both look amazing. The shower door however had to be readjusted twice, the shower base arrived with some scratch's that had to be repaired. Once all the work was completed, I payed the balance and opened the bath for daily use. I really wish this review ended there. While shaving one early morning the medicine cabinet fell from the wall hitting me in the head and landing on the sink top requiring it to be replaced. It has since been rehung sink replaced the correct way.

*UPDATING MY REVIEW AS THE OWNER REACHED OUT TO ME PRIVATELY* I was a customer and I am not based…read morein San francisco. I live in Carnegie PA. Absolutely horrible service. I have been waiting a month for my "parts to come in" since the initial diagnosis of my fridge. They told me that my parts were on back order and that they'd see them next week. Well, that week came and went as did three other weeks. I've tried calling and leaving messages with me being essentially ghosted since then. I understand parts go on back order as i'm in the automotive industry. But if you DONT KNOW when parts are coming in, just communicate that with the customer? Frigidaire are the ones who set me up with this company to service the warranty repair on my fridge. I asked them if the parts were on back order in any point in time and they told me they never were. I have never experienced worse service, and customer service than this. No one would answer my calls or voicemails until i reached out to Frigidaire themselves and had them call this bogus company. After multiple false promises of the days my parts would be delivered, someone FINALLY called me and asked me to confirm my appointment for the next day (July 11). I told her "I had no idea l even had an appointment tomorrow? Did my parts come in?" She told me they had so i told her i'd absolutely take the appointment. She told me someone would come to my house July 11 2025 to service my fridge between 8am-5pm. I called my dad to see if he was available to be at my house all day until they showed up so he cleared his schedule to be there. Well no one ever showed up! Lol. I called at 4pm July 11th to make sure someone would still be here today and they promised they would be and that the technician was just running a bit behind schedule. She said they'd be there between 6pm-7pm. So here i am. Waiting. It is now 8 pm. I have been sitting here since i got off work waiting for this jank company to show up and do what they promised to do and unfortunately it is likely not happening. So I will likely go another month without a fridge or have to go buy another one (because everyone has an extra 700-1000 dollars laying around. Right?). They have completely waisted my time and are the absolute WORST. I was so impressed with them when they came to diagnose my fridge but clearly it was all a facade. They're scam artists. I called Frigidaire and reported how terrible they are to them and requested that they take them off their warranty list for the pittsburgh area. Unfortunately I just got around to reading the other reviews on here and probably wouldn't of wasted my time had i'd seen those first. I have filed a complaint with the better business bureau and will continue taking it up the chain. What is the point of wasting peoples time? If you were never going to show up and just no call-no show me just say that. I'll find an actual, reputable company to do the repairs or just have Frigidaire replace my fridge. If you'd like to reconcile this, reach out to the number i have on file and i'll delete this review. Until then it's staying up to warn people of the behavior. IF YOUR WARRANTY COMPANY TRIES TO SCHEDULE THESE PEOPLE, REQUEST SOMEONE ELSE. Please take it from me -Someone who is extremely unhappy and has time on their hands to try to get this resolved legally. Thanks

If I could give zero stars, I would. The only positive thing…read moreI can say about this company is that their service was so consistently terrible that Speed Queen ended up replacing my entire machine -- something they rarely do. This was only possible because I kept detailed records of every missed appointment, ignored call, "backordered" part, closed ticket, and instance of blatant disrespect and dishonesty. The customer service was beyond unacceptable. Communication was nonexistent, promises were broken repeatedly, and I was left chasing answers that never came. It's clear this company has no regard for its customers or basic professionalism. If you're considering working with them, do yourself a favor and look elsewhere. Absolute trash company.

Horrible experience. NEVER, EVER shop at this nursery!!!!! Their product is poor quality and…read moreoverpriced. I spent thousands of dollars on shrubs and trees and 90% of them didn't make it through the summer. They clearly knew the product was bad because they provided full refund but even the replacement plants are not in good shape. Mike is the person you deal with for issues with plants and he couldn't be more nasty. He even admitted to me they knowingly sold me hundreds of dollars of trees two days before they announced a 50% off everything sale and said wouldn't you do the same in your line of work. My boyfriend went in and the man he worked with was also miserable and nasty. I will add when I was waiting to check out there was a man in front of me returning everything he had purchased within a few days ago so there is a pattern here...I recommend Michael Brothers- lower prices, kinder staff and BETTER QUALITY!! DO NOT SHOP AT PLUMLINE!!!

Ordered soil and a large landscaping rock to be delivered. The driver was fantastic- placed the…read morerock exactly where I wanted it and was able to dump the soil exactly where I needed it behind my house! Very pleased.