I had a cleaning done at the beginning. of the year as well as x-rays & able to get their special…read morefor $99. They have lots of parking and they make it easy to book an appointment. The front office was nice - they make a lot of accommodations for their patients especially people who have a fear of visiting the dentist from giving you tea/coffee to eye masks, lip balm & being able to keep entertained with different streaming services amongst a couple TV screens although a couple streaming services they didn't have access to. Overall, a positive experience besides the hygienist scraping my tooth thinking it was plaque...it was a stain. It def. hurt a lot cause she kept on scraping it so much until my gums bled... I got a quote for a Resin / two surface tooth filling that cost $347, so I got a new quote from another dentist instead since I'm used to paying max. $90/tooth for a refill w/insurance so keep in mind that without insurance it's prob. $350 & with it is around $90. If I could, I'd say 3.5/5 experience.

I have mixed feelings about leaving this review because there are people at this practice that I…read moregenuinely appreciate. First, my hygienist is wonderful. She is consistently kind, professional, thorough, and one of the main reasons I've continued coming back. I also have a great deal of respect for Dr. Vallo. He was my original dentist, and he ran an efficient, organized practice. I'm sorry to hear about his health issues, and I wish him nothing but the best. Unfortunately, since his departure, the office has steadily declined. Communication has become the biggest problem. It's nearly impossible to reach someone at the office directly because calls almost always go to an answering service, and messages frequently aren't returned. Even when I call for simple status updates, I often don't receive a response. Wait times are routinely long. The office used to make those waits more pleasant by offering coffee or water, but those amenities have quietly disappeared. While that's a small thing, it reflects a larger change in the patient experience. I've also witnessed multiple patients expressing frustration over billing issues while sitting in the waiting room. Whether those situations were ultimately resolved or not, it's concerning to see those conversations happen so often. There also seems to have been significant turnover among the front office staff, and communication has felt inconsistent for several years. My Invisalign experience has been especially disappointing. I wore my aligners exactly as instructed, yet whenever an issue came up, I often felt as though the assumption was that I hadn't been compliant rather than considering there might have been an issue elsewhere in the process. The team provided very little explanation about what to expect, why certain procedures were being done, or helpful tips--such as keeping previous trays in case the next set didn't fit properly. There were even occasions when incorrect dates were written on my Invisalign schedule, and I had to correct the timeline myself. Asking questions often felt like I was inconveniencing the staff instead of being an informed patient. The final straw has been the completion of my Invisalign treatment. I paid for my final retainers, was told they would arrive in four weeks, and now it's been over nine weeks. I still don't have them. I've been told it's due to an Invisalign backlog, but I haven't been given updates, tracking information, or returned phone calls despite multiple attempts. It has left me wondering whether the order was submitted when it should have been. I truly wanted this practice to remain my dental home because it's conveniently located, I love my hygienist, and I had such a positive experience when Dr. Vallo was there. I also didn't want to start over with a new dentist after more than three years as a patient. But after repeatedly leaving appointments telling myself, "I need to find a new dentist," I'm finally accepting that this practice is no longer providing the level of communication, organization, and patient care I expect. I sincerely hope they can address these issues because there are good people there, and I know this office is capable of being much better than what I've experienced.

I really don't like to write negative reviews but since your teeth are extremely important, I felt…read moreI needed to share my story. I originally went in for a tooth being in pain. I've had the same night guard for 20 years and it recently got loose so I thought perhaps that was causing the pain. Got fitted for a new night guard. The dental assistant had some attitude, and it seemed she was talking down to her other coworkers. Since I was a new patient, the dentist asked that I transfer over the x-rays I had done at my former dentist. She said her office could help with that. After a few unnecessary calls and mails from her office, they finally were able to obtain my x-rays. Honestly, would have been easier if I had handled this request myself..... The night guard did not help my tooth pain, so I went into the office again. The dentist said I had gum erosion and needed to have my tooth bonded. I've never had a single tooth problem so I had no idea what this meant and should have done my research before agreeing to the procedure. Dentist didn't tell me how to care for myself after the procedure. I'm type A so looked up what I needed to be done for the next 48 hours. After two weeks I still was having pain from the procedure on top of the normal tooth pain I already was having. Was told by the dentist sometimes teeth are just sensitive, and nothing was wrong. I also noticed after my procedure that my new night guard didn't fit anymore. I told the dentist about this, and she said that isn't normal which come to find out it is TOTALLY normal and should have been mentioned to me before I did the procedure. I questioned if doing the bonding for my tooth was really necessary and was blown off and told to come back in a week if I was still in pain. Still was in pain so went back into the office again. Was told I would be meeting with a different dentist this time and they would be taking over my case....... She suggested that I go to an endodontist to see if I would need a root canal. We did a fitting again to correct my new mouth guard. Went to the Endodontist and he said my tooth was fine. Two weeks went by, and I still haven't heard back from the office that my night guard was ready. I called the office and was told they were going to look into in and call me back. The next day I still hadn't gotten a call so I called again. The person I spoke with story wasn't matching and just sounded that they were trying to cover up for the fact that they forgot about my night guard. I finally went in for a second fitting. Guard was still a bit off. By this point I'm over this whole experience and cancelled my next cleaning because I won't be doing business with this place every again.

My husband and I are still loyal patients of Tampa Dental Wellness! I wanted to add that I continue…read moreto see Dr. Creech for any dental appointments other than cleaning, but recently had Dr. Moss repair a chipped tooth and she did a great job. Overall, the entire staff at Tampa Dental Wellness is phenomenal. Everyone is friendly, helpful, and makes all of my dental visits simple and quick.

It is very unfortunate to leave such a negative review but I do believe it is necessary when it…read morecomes to speaking about Dentist at Westchase. I became a patient here back in 2024 where I went in for x-rays due to tooth pains. It was determined I had two cavities that needed to be filled and would be regular fill since it was not attacking the nerve. I can't even begin to type how terrible my experience at this dentistry was. To keep this statement short over the span of a year I received one fill, three adjustments, a refill on BOTH cavities, and an additional adjustment. Not only did they not fix the pain but it only made it worse. I am now dealing with the worst sensitivity and pain on the right side of my mouth that I've ever had. The pain Is nowhere near as bad as the pain I had from the original cavity and every single time I back to Dentist at Westchase with my concerns in finding a solution they told me they were not sure what was causing the pain that they will try to adjust it again. Eventually it came to a time where I could no longer deal with them, I asked for a second opinion and the doctor chuckled and said a second opinion at my dentist would be a bit off since they will ALL have the same opinions. This is the moment I knew that this dentistry was extremely unprofessional and was not looking out for their patients best interest. I am no longer a patient at this dentistry and I would recommend for everyone to find a better alternative. When I went to a new dentist they told me the fil was done way too wide and there was debris left in my gums! DEBRIS LEFT IN MY GUM! I am currently filing a complaint against Dentist at Westchase and I will be furthering the investigation. Not only was my experience terrible, procedure done incorrectly, material left in my gums, but they totally overcharged me and I paid double the amount of money then the new dentist I'm at charged me for the same procedure.

Everyone here is very nice, but I can't help but feel like they go in looking for issues to charge…read moreyou thousands of dollars. I highly doubt my last dentist was so incompetent to miss these things. They also have a strict cancel/reschedule policy and charge a fee if you have to change your appt last minute. Also most things require payment up front, no payment plans. I will be looking elsewhere for my dental care.

I went in embarrassed and ashamed of my dental condition. Dr. Creech had all the sympathy/empathy…read moreof Cruella DeVille -- she especially enjoyed handing me the estimates for different treatments which all amounted to prices from the cost of a small home to almost the cost of a new Tesla. [the x-rays alone were $188]. That was February 12, 2024 -- it is now September 15, and I have not gone to another consultation because I live in fear of meeting someone like Dr. Creech again. I hate leaving a review like this, but if it saves just one prospective patient the experience I had, it is worth it

UNETHICAL dentist practice, been a loyal patient for over 7 years and when you expect a dentist to…read moredo the right thing you find out the hard way thru bait and switch! Think twice before using this dentist for anything other than cleaning. I don't ever write bad reviews but I will for this one. I am a business owner and I do a lot of videos and when I broke a tooth I immediately called my dentist Dr Creech. I went in and was told 2 options, a bridge or an implant. I had done an implant with them few years back everything went great. I am sitting in the chair with Novocaine shots and half out of it so when they said $2200 for an implant I agreed even though its a lot of money. Instead of scheduling me another day, this was valentines day they immediately proceeded to take my tooth out which I found odd that it happened so fast. I had paid $1000 at my last visit and when I walk in today to only get a flapper fake tooth, because I was told the implant could take months they wanted another $1200, I immediately said why would I pay you for the whole thing when it takes several months. The secretary proceeded to tell me they are done, this wasn't including the implant, this was just a tooth extraction and bone graft. WHY ON EARTH would I agreed to only have a front tooth removed with no implant, when I asked for an implant? I even mentioned I had commercials I had to do and wanted the implant done. I was the one that asked for a flapper tooth because I didn't want to wait a few months they told me it would take to do the whole implant. So now I am out $1000 and have my tooth removed and I don't even trust this company. I would have NEVER agreed to $2200 to be left like this, why would you not have quoted me the whole thing? I had called and got quote for tooth removal and implant $2500-$3000. You were going to charge me another $1500 for the implant. $4000 for one tooth, please run from this company!

The location, staff and dentist were great. Top notch treatment by dentist and the front desk…read moredealt with all the insurance issues. So happy to have found them!

I drive 3 1/2 hours each way to come here. 55 years old and this is the best dentist I've ever been…read moreto and the staff is amazing. Not to mention a beautiful office that makes you feel cozy. All around excellent care.

Amazing just amazing. The entire experience from start to finish. Didn't even feel the shot,…read morethat's a first for me.

I came in just for my routine cleaning since my old dentist closed. They took me on time, the…read morecleaning and exam was fast. I had a good experience for my first visit although all they did was a cleaning and exam.

Dr. Georgy is the best! I have been going to her for years and trust her so much. All of her staff…read moreis amazing and makes everything that comes with going to the dentist so much easier and stress-free.

If you want to feel totally comfortable and confident with your smile this is the place! Dr.Georgy…read more& her staff are wonderful! Mary has been my hygienist for years and I couldn't rave enough about how painless and thorough she is! I refer everyone I know!

I've been a patient of Dr. Bustamante for years and have always appreciated the care I received. He…read morewas one of the few dentists willing to remove my metal fillings at a reasonable self-pay price when I didn't have dental insurance, and for several years I consistently came in as a self-pay patient for my six-month cleanings. Recently, my appointment was canceled due to a water break in the area, which is understandable. What isn't understandable is the complete lack of communication afterward. I have called the office 3-4 times and every call goes straight to voicemail, with no return call at all. Even if the hygienist is busy or the schedule is full, returning patient calls is basic professionalism. I specifically purchased dental insurance to continue my care at this office with Dr. Bustamante, and now I'm overdue for a cleaning with no response from the office. At this point, I'll likely need to find another dentist who is in-network with my insurance. It's disappointing to experience this level of communication issues after being a long-time, loyal patient.

Called and left messages to establish myself as a new patient. Received a recording every time…read moreduring office hours. Each time I left a message I was never called. Dr. Bustamante may very well be a good dentist; however, his staff is terrible. They leave a recording going and never answer the phone. Can you imagine having a serious problem and receiving this recording instead? This was a very frustrating experience from an uncaring staff.

Dr. Marcos has been my dentist for years and I have always been happy with the services provided…read more Great cleanings and front office staff. I highly recommend them.

My entire family has been using this practice for many years. I'm not sure what has happened…read morelately, but they seem more concerned with upselling and pressuring you to get extra service while you are in the chair. My daughter just turned 18 and went for her visit last month alone. They tricked her into getting extra service without fully explaining the options. Very disappointed. I don't want to change because we like the dentist, but this isn't going to fly!

i've had two major procedures done with Mosaic and Dr. Young. Or me to feel comfortable in any kind…read moreof dental office does not happen it just doesn't. I really love this staff and especially Dr. Young. Thanks guys.

Referred here by family dentist for extraction of fractured root. Called for appointment, provided…read moreall information on PPO/Medicare dental insurance on the phone, was told at that time..."everything is good, we accept that insurance & plan" . On arrival, presented cards as requested, call placed my account verified as active/good & again I was told "your insurance is good"...."We'll be with you shortly"....Less than 5 minutes later I was called to receptionist desk & in front of a full waiting room was told...."The dentist does NOT accept this insurance"...You will need to call one of our other dentists in the group at a different location that accepts this insurance to make an appointment" EXCUSE ME??? Its apparent your office screwed up.. & if the insurance is not accepted with this group in 1 office, why the hell would it be accepted at a different office with the same group??? Also, WHY wouldnt the desk clerk call the other office to verify that office did accept a PPO/Medicare insurance plan.....