Alex and his crew have treated our grandson and his 2006 Honda Civic with real TLC for over a year…read morenow. Thank you, Alex! It's refreshing to see a business that's been around since 1940 still holding true to old-style family values in today's world. Their expertise and deep knowledge are immediately obvious, and just as important, they are genuinely nice people to do business with. Highly recommended. Tony & Lindy Colón Utica, NY

My go to place for any car service I need. Tires, brakes, inspection, oil changes, and anything in…read morebetween. Always fast, accommodating, and reliable. Alex is the owner and he's super knowledgable and trustworthy with any car needs I've ever had. I Legit thought I completely tore apart my tires/brakes after smashing into a few potholes over the winter, brought my car to Alex and it was just some debris that got stuck between the brakes. Got out cheap this time. lol BUT I honestly wouldn't take my car anywhere else. Always a good experience. Support local businesses!!

had my 2018 f150 in for repairs. the service here is second to none!! they made me feel rite at…read morehome. while they repaired my truck. there work is impeccable! will definitely recommend mikes and Tammy. for any repairs.

A trustworthy automobile repair center featuring excellent service and a courteous sincere staff,…read morealong with reasonable prices and a fast turn around.

The best! I trust them with all my auto needs, from simple oil changes to snow tires and engine…read morework. The shop is full of honest workers and affordable prices. Go visit them you won't regret it

Recently needed brake and wheel bearing work done on my SUV. Work was done promptly and price…read morereasonable. Would highly recommend Quality Auto.

Love this auto shop!! Make an appointment, they do great work! They check what needs to be done,…read moreand they are honest, hard working!!! And very reliable!! They do my inspection every year, oil changes every time it's needed, and tire rotations every 6 months. Got new brakes when mine went! Super reliable work!!

Jan 2026 -***** Excellent honest service, Mgr, Kevin very accommodating and helpful. Great owners…read more&!mechanic's Car is done tight, every time, on time, and at the agreed price. No surprises. Been satisfied with service here since around 2018 Will come back Carl L

Great service. Mgr Kevin very accomadating. They fix it right the first time, on time, and for the…read moreamount agreed to. What more can one want?.

Lee is the best! He just finished changing the snow tires for the summer tires on my car, and…read morereplaced some brake parts and did the NYS inspection. He takes great care of my families cars, is easy to deal with and to set up appointments with, and his prices are fair. He's done many repairs for me over the past 15 years and I wouldn't go anywhere else. And he's a fine fisherman! (just ask him!)

Lee is great!! I had a problem with my Toyota FJ that I thought was serious. Over the phone he…read moresuggested some at-home troubleshooting/repairs that I could do on my own that cleared up the issue in 15 minutes. I didn't even have to take my car in!! He made nothing by helping me over the phone. What he did do was build a level of trust with me that means I'll be making him my first call for all my future repair needs. I wish more people operated their businesses like Lee.

On my trip into town my brakes started squealing and I heard a whistle from the engine compartment…read more I don't live here and was facing a long trip back home in a week. I called two other places close to my hotel. One didn't return my call and the other was booked solid. A friend suggested Innovative (which used to be Crossways). I called and brought the car in the same day. They put it up on the lift, checked the wear on the brake pads, checked the hoses and, within 20 minutes, I was good to go, reassured that I would make it home without a breakdown. I offered to pay for their time and trouble. They just wished me a good trip home. I'd been told they were honest mechanics but didn't expect generosity. What a wonderful surprise.

Jimmy is a personable guy who wants you to be happy with his work. He's prompt, courteous and…read moreprofessional. we will be customers as long as he's there.

What a sweet guy! Jimmy greeted me by name when I came in and was so personable. Dropped my car off…read morefor inspection Sunday night and was done by 7am Monday for $10.