The front office can use some better training. They close the office sooner than 5pm. This isn't the first or second time they have refused to answer the calls before 5pm closing. The third time they left me on hold for 15 minutes and then hung up on me at 5pm. When I called back they were closed. My husband ended up driving there to have them unlock the door. He confronted the woman and got no apology or anything. Your job is to be here for patients if you can't do that then why are you working in the medical field. I'm not sure if their supervisor is aware they are closing the office earlier than 5pm but this unacceptable. Change your hours if you close sooner than 5pm then. read more