Excellent experience!!... we only used a small unit for 1 month to stash Christmas presents from…read morethe kids, but I can't say more about the facility and staff. When I explained what I needed to Kathy, she gave me a very conveniently located, perfectly sized unit. Very clean!! No problems with access at any hour.... We only wish we had known they accepted deliveries before we moved out. Would definitely rent here again. Only negative is they entry code pad for the gate is too close to the fence.

Facility and storage unit very clean, staff is friendly and helpful. Prices are very reasonable…read moreand any increase is very minimal. Definitely would recommend!!

nice people, brand new clean RV storage. They are just going through their initial opening steps…read more so they have lots of open spots. well designed

Crossroads is an incredible brand new storage location accommodating motor-homes, boats, vehicles…read moreand many other storage needs. We visited the facility last week and were truly blown away by all the features and the exceptional customer service. They have lots of enclosed units in a variety of sizes, with the largest big enough to store our 45-foot motor-home. The enclosed units have temperature control and their own electrical panels along with coded access. There are also canopy options, which have electrical hook-ups AND fire suppression systems. And the entire facility is surrounded by a high wall, security cameras and storm drainage. In fact, we learned the entire facility has been built to withstand severe weather. Lastly, the owners are wonderful (which was mirrored by the other customers we met last week) - this is a family owned business and you can tell their genuine customer service and communications come from the heart AND the sincere desire to be successful by way of providing a great storage option with excellent service. Pricing options give real value for money and with no flexing. And we were told we can use the wash bay for free. We researched lots of places in the surrounding area and we would absolutely state this is the best option by far. In fact, we've not seen anything like it anywhere. 10/10. Thank you, Dana and Don for the tour! We will be back.

GREAT LOCATION & PRICE…read more My Wife and I love the location of this facility and the lay out. We have a 32 foot motorhome and love the parking area as it is easy to drive into. Plenty of space to pull through with no hassle. Reasonably priced for seniors. Carrie and staff are very helpful & professional with positive attitudes. We have had our motorhome at several other storage areas in Fort Myers & Cape Coral Florida area but THIS IS THE BEST! WOULD HIGHLY RECOMMEND Hwy 31 / RV Vault FOR STORAGE AND COST SAVINGS !

Rude to me on phone. I'm nearly deaf. Just desperately need…read morea helper for changing a large sofa to a large storage locker straight across from small one it's in. What is WRONG with people??

Mike was responsive, courteous, and very professional by phone. Never met him in person. Gave us a…read morefair price for moving a three-piece living room furniture set. The two men he had assigned to move the furniture were very friendly and polite, but not very professional in the sense that they asked the homeowner that we purchased the sofa set from to use their bathroom and asked them for some water. One also asked to use our bathroom upon delivery. It's my opinion that they should have their own water and should have used their facilities before they left or stopped to use the facilities somewhere before they picked up the order and/or stopped before delivery. Although they were 15 min late for the appointment time already, so maybe that's why they did not want to stop on the way, but that's still no excuse to ask to use a homeowners bathroom in my opinion. They did do a wonderful job of protecting the furniture by wrapping it with moving blankets and plastic. They also did a wonderful job of setting up our furniture in our home. For the delivery, Mike also had given his team the wrong delivery address for our home, missed a digit, so it took longer for them to get here. Since they charge by the hour, that isn't a good thing, although I'm sure it was an honest mistake. They did adjust their hourly rate by an extra 15 minutes, so that probably made up for any additional expense that it would've made. We just had to wait a little longer for our delivery than anticipated. Not a huge difference for us, but might be critical to someone else.

With a absentee office and forcing customers to buy insurance this is what broke the camels back…read morehad to pull it out of there. This place was great a year ago when they had somebody in the office and leaving emails trying to get ahold of somebody was a pain in the butt

Fantastic team, helped me get the exact size I need at a price that I could easily budget. I…read morerecommend 100%! Stop by today!

Great storage facility. Management is very responsive if any questions or issues arise.read more

I've been a customer of Metro Self Storage for years and have had easy access to my household goods…read moreand photos and the things from my late parent's apartment. The staff has been always helpful and kind and I've received great customer support. I have NEVER seen bugs or felt that my things were at any kind of risk in the unit. The facility is clean and tidy. They have a large garage door for easy ingress/egress for your things and carts to help transport from your car or unit. I've always felt that the cost was reasonable and now with me closing my unit down, have received personable service and assistance in the close out. As a 30 plus year resident of Ft Myers, I can give them my highest recommendation and love this family owned business.

Great facility, friendly and helpful staff! They went above and beyond earlier this summer when I…read morewas helping my parents move into assisted living and they needed extra storage space. They already had one unit here and the staff was able to quickly find two units side by side. They even helped with moving things into the units. Highly recommend!

Made a complaint regarding a neighbor and how it was parked. Manage became a bully and when I would…read morenot concede. He told me that he would terminate my monthly agreement. Found another spot with the same amenities and closer to the water. Very bad service and management style.

I love Diplomat for storing our RV (aka the monster!) since we upgraded last year just before…read moreHurricane Ian. I like that fact that we have a spot that is underneath the overhang and has access to electricity. This way we can keep the inside temp at around 78 degrees all year round when we are not using it. It is great for me, a person with allergies and we can keep the air purifier running. It's so much easier for us to clean the inside in a comfortable temperature. We also have unlimited access to the truck wash which is included in the fee and you can wash and vacuum your car too. We have access to the dump and water too. There is a restroom for you to use in the main building along with a conference room that is available for rent. Did I mention that it is gated?! There is full time staff there that is on the premises and it is family run. This way we don't have to worry about theft or break ins. Our RV remains protected from high winds and hurricanes too. Last year after Ian we were able to take our RV to the east coast until we got our water and electric back in Cape Coral. I highly recommend Diplomat RV and Storage and their staff is exceptional!