I try not to leave negative reviews, but after multiple interactions with Digital Insight Printing,…read moreI feel compelled to share my experience. A few months ago, I reached out to Tyler to have business cards created for my company. From the very beginning, the communication felt short, unfriendly, and heavily focused on upselling at every opportunity. Unfortunately, I was on a tight timeline and needed a quick turnaround, so I decided to move forward despite my concerns. Recently, after rebranding my business, I contacted Tyler again to create updated business cards. We provided mock-ups and concepts for the new design, and the conversation immediately shifted toward additional charges for creating the card layout. While I completely understand and respect that businesses charge for design work, I called personally to explain that we had several future projects coming up and were hoping to build a long-term business relationship. Instead of working toward a solution or showing any interest in customer retention, I was told to "take my business elsewhere" simply because I questioned being upcharged on the mock-up process. As a business owner myself, I fully understand the importance of profitability. However, customer service, professionalism, and relationship-building are equally important -- especially in service-based industries. Unfortunately, my experiences with Tyler and Digital Insight Printing lacked those qualities entirely. Because of this interaction, not only have they lost my business moving forward, but I also cannot confidently refer other businesses or colleagues to them. There are too many printing companies that value communication, professionalism, and long-term customer relationships to settle for an experience like this.

I had the best experience first time, punctual kind and than I returned…read more -Tyler was super short with me and told me to go somewhere else in the beginning of the emails .. -Than I asked for less cards and was charged more which did not sit right with me and was again short -Than asked for a manger and was insulted and told I'm the negative person -I was spending 1200 in business cards ... kinda want to not be insulted and yes ripped off 500 cards are 130 How are 100 cards 100 ? Makes no sense

I like coming here to print, scan, fax, and ship. I've had to ship a little bit of complicated…read morepackages in the last couple weeks including one international that was just a piece of jewelry and Nicole helped me out big time for both times I had to ship. She's very patient and nice with you and makes sure your package won't get kicked back by customs. She always finds the cheapest option for you to ship too when it comes to packaging.

Phenomenal service from Jen today. Old school customer service where its personable and actually…read morefeels like they're trying to solve your problems vs get to the next customer. Thanks again! I'll be back

Great place to mail your packages for UPS, Fedex or USPS. Convenient and fast. No standing in line…read moreforever to get this done!

This store is well run by nice ladies who really take the time to do things right. It's very clean…read moreinside and easy parking outside in a well maintained shopping center. I stopped by for a scheduled appointment through FieldPrint for fingerprints. The machine is digital and they use a clear liquid on the fingers to help make the prints more noticeable. It took a couple of tries to get my prints dark enough, but they eventually took and I was in and out in less than 30 minutes, including verifying my identity and completing the digital signature. Great experience and highly recommended this store!

Amazing work all around! Staff were really friendly and helpful on deciding what I wanted for my…read morecar. Tint came out perfect with no bubbles, I would 100% recommend this business for all your car tint needs!

Called 2/15 for an estimate spoke with Kylar, he had amazing customer service. Scheduled me to come…read morein today 2/17. Upon arrival I met the location manager (bryan, Brad or something like that) we checked out my car confirmed the estimate for a Tint in all windows & a small vinyl stripe on hood. His customer service at that time was great. I sent him the art for what I wanted (see below) I asked how I would know that what I want would be put on he said he would communicate with me via message through out the day. I explain to him that I am in the Tax industry have clients on the hour, so I would not be back till late in the afternoon and he had all day. He said perfect. I dropped car at 8:30am. I received the first text about the artwork at 1 pm. The artwork did not look like what I wanted but since I have experience with vinyl cuddles I understand that the phone will not be exactly the same and that it would need to be thicker. So with that point I went back and forth more about the layout of the text and spacing. I got a photo of artwork from them at 3:05 pm I was with a client at that time so I responded when I was finished at 3:35pm with changes because they still were not understanding what I wanted. Add that time I received a phone call and a text saying that the vinyl was already applied to my car. I am medially had my blood boiling because I don't understand how somebody could put something that needed approval on somebody's car prior to the approval. The manager stated that he approved them to do the work on the car so that way I would have it done today. I could get one in to get something down for a client on the same day but as a business owner I would not be okay with the waste of product, wasted labor, or upset client. I immediately went to the shop looked at the car if it was the artwork I wanted then yes it was done nicely. However the font is not what I wanted the layout is not what I wanted and the vinyl was placed in the wrong spot not the spot that I and the manager had discussed in the morning he had agreed for it to not surpass its own point of the headlight. I told the manager that they did a good job on applying in but I asked him how they could proceed with the work without an approval and I expressed that I was extremely upset over it. My husband passed away and this is his vehicle and the decal was a tribute to him it's a very precious vehicle to me and my family which the manager knows this. So I apologise for not taking it so lightly. Not to mention I spent $700 so I don't feel that there is a need to rush so much. I also think that he should have responded differently to mine noticeably upset self. He just said what do you want me to do. That he's the manager and can do whatever. coming from a business owner and longtime manager I don't really ask the customer. you do you just do whatever you have to do to get it right. The tent appears nice from afar but I have noticed some marks on the car windows that appear to be scratches in the tent I asked the manager about it prior to leaving just I wanna have any issues he said that it's moisture that should dry up but it definitely looks like scratches in a tent he says to wait 30 days I'm not gonna wait 30 days if it looks the same in a couple of days I will be visiting a different location. I really do hope that somebody reaches out to me too at least after a discount or something. I own and operate multiple insurance and tax offices and I was really hoping to have a great experience so I can refer to these locations as well as a CarMeets but I really don't know how people would feel about this situation which nobody should be in. Update to top it off my card was charged twice ‍ Call Summerlin location hoping to hear back from management. I'll update my review after speaking with them