They must have more than enough business to turn away customers who want to pay them to install…read morecustomer provided parts. So much for attempting to keep my money local.

I was referred to them by a neighbor, and the reviews were fantastic. Polar opposite of my…read moreexperience. I took my car in for a steering rack swap, power steering pump change with alignment. Initially, I was told it would be done same day (Thursday Aug 11th). It wasn't ready until the Monday of the next week (aug 14th). I picked it up and they told me i have a leak at the front right differential. No biggie, as it has been sitting for well over a year. Upon getting my car, I drove it home. In my excitement, I didn't initially notice anything wrong, other than my car puking to the right. I had to stop less than 5 miles from the shop to fuel up. As I pulled into the station, I couldn't use my steering wheel controls to turn down my stereo. Once driving, I tried my cruise control, didn't work either. I have a trinket on my dash and didn't pay attention it was moved, so I moved it to the location it had been for about 5 years. Upon doing so, the airbag was illuminated. I immediately called them, and they answered (after hours). Explained all of my issues, and they were able to work with me on bringing the car back in to figure out 1. The steering wheel control issues and 2. The alignment being horrible.l and possibly dangerous. Fast forward, they actually came out to pick up my car (Aug 17th). Got the car back to the shop and figured it was the clock spring that they screwed up when they pulled the rack. They bought a new one and were supposed to pick it up at Austin subaru on Tues, Aug 22.. Somehow, austin subaru "mailed" the clock spring instead of letting them pick it up. So now, my car was to be done on a Tuesday, Aug 23l2nd. With the mix-up of "subaru shipping it", it's now moved to Thursday Aug, 24th. No information relayed to me about anything at any given point in time, 1st or 2nd visit. I had to reach out to figure wtf was going on with my car. I got ZERO information about the status of my car. Now Friday, Aug. 25th, I text for an update since they won't forward communication. They responded an hour or so later (1043am) telling me their woes on fighting the clock spring, etc. Later that same day (1251pm), they text me saying they got it figured out, and now they need to do the alignment. Almost 24 hours later....I get a text saying the alignment is complete and the car is ready for pick up. I had already told them my girlfriend was flying in, and I would have ZERO availability to pick it up with her here. Crickets were louder than them and their communications. Fast forward to yesterday, I trailered my car to a shop where I was performing the leak of the differential and I saw they have no fking clue what they're doing on a Japanese car (not that it matters). Steering rack and pinion leaking and crumpled up boots. And to boot, I still need an alignment! So not only am I out $550 on this shoddy job, I get to spend another $100 or so on another alignment. Please, stay far away from this place. They cannot actually handle any job. Pics attached! I only rented a trailer 3 times to let them work on my car. I might actually contact make a move for legal advice.

We were driving through Texas and had a transmission hose blow out on our truck. Matt came out to…read morehelp us on a Sunday morning and was so reasonably priced. I would give him more stars if I could.

My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

A much needed oil change was taken care of quickly and professionally at a great priceread more

Terrible customer service. Called a couple of times and the guy was insanely rude. Didn't give me…read morehis name and hung up on me twice. DONT GO HERE.

These men were able to fix my cars son within a few days. We live a few hours away and my college…read morestudent needed repairs from running over a mattress on the highway. This place got him in quick, and did a great job. The owner let us pay over the phone and we a grateful for that option. I highly recommend this place!! They will not disappoint!! Thank you Franks automotive!

When I first moved to San Marcos I reviewed several auto repair places. Franks fit the bill at…read morethat time. Good service and reasonable price. But, something has happened since 2022....VERY POOR customer service. Given the run around and even lied to. So mad the last time I left there that I have already identified a new place for car repair. Unless something major changes in the front of house, I won't be back.

I had a wonderful experience with The Dam Garage. I'm grateful for the expertise of Skyler & Corey…read moreputting factory air in my classic Chevy P/U. I would highly recommend them!

From the owner: We are a family owned business "mom and pop shop". We pride ourselves in doing honest work and…read morespecialize in classic cars and hot rods.

I brought my wife's 2013 RX350 for 100k service and they did an excellent job of breaking down what…read morewas needed and what wasn't. Extremely helpful talking to Josh and he got us squared away and back on the road. I would put my trust in them to work on any of my cars they were very transparent about costs and are very reasonably priced for the service and experience.

If you own a Toyota / Lexus there is no better place to get your car serviced in Austin…read more Old school shop but it's run by honest people that do quality work and have fair prices.

The Feb 19 & Sep 18, 2025 posted yelp reviews are consistent with my recent experience. BL: They…read moreconsistently recommend the industries most expensive parts/upgrades! When questioned, they have pre-rehearsed answers leaving a layperson/novice vulnerable. After leaving the shop with an over-priced invoice, I took there additional proposed recommendations/estimate to the dealership and they confirmed my suspicions. BTW ... Better Business Bureau has them in "Bold Red Font" Customers, beware!

I don't usually leave reviews but after having some recent work done on my 2002 7.3l diesel at…read moreHasting's Diesel in New Braunfels I am making an exception. Long story short, kinda. I called Corey at Hasting's & discussed an overheating issue and a few other items I wanted done to my Truck. He seems very knowledgeable and agreed to do the work but it was going to be a couple of weeks before he could get to it. I was ok with that knowing that knowing that he is a small shop and has a tremendous amount of diesel owners needing work on their Trucks. Part of the job was to flush the Cooling System and replace the Water Pump and Thermostat. After I got my truck back I crawled up under it and started checking out for leaks as can happen after hose clamps are removed. I did notice a small leak where the lower Radiator Hose attaches to the Engine Block. I was able to tighten the Hose Clamp & that resolved that issue. I texted Corey a couple of pics of the leak along with a pic of a very rusted lower Radiator Hose Clamp asking how they could do a complete Cooling System Flush without removing the Lower Radiator hose and why his Tech had not replaced the rusted Hose Clamp during the process, as it was severely corroded. He apologized for the leaking Hose Clamp and gave a long explanation on how "they test the pressure and vacuum test the entire system after performing this type of work," along with stating that "it allows us to till out the system without having to burp the thermostat. We let it sit for 15 minutes before filling. If the gauge does not drop then we fill with coolant." A few weeks later I was returning home from a 450 mile trip pulling a Camper down to the Coast. About 50 miles from home I smelled the odor of Coolant and noticed my Coolant temp Gauge was climbing. It was a Holiday weekend and all Auto Parts Stores were closed. I opened my hood and found that there was a hairline crack in the upper Radiator Revisor adjacent to where the upper Radiator Hose attaches and it was spewing coolant all over my engine. After some assistance from a Mobile Mechanic I was able to get home. The next morning I called Corey regarding the issue. He was very busy, as usual, so the conversation was brief, with me asking him to call me later when he had some time to discuss and possibly repair for me. Around 4:30pm the same day he had not called so I called and left a message asking for him to call me at his earliest convenience. That was almost three weeks ago and still no call. So, I decided to replace the Radiator myself. Upon removing the Radiator I found that his tech(s) had not installed the Radiator Fan Shroud properly. Neither one of the lower tabs were inside of the securing slots. Also, while doing my own Cooling System Flush I could tell that his shop had not removed the Cooling System Block Plugs that also drain the residual Fluid in the Engine Block. This procedure is clearly stated, even in the "Haynes Repair Manual" for my Truck. On a side note, the Factory and the Haynes Service Manuals state to flush the Cooling System as many as 3X with distilled water to insure it is completely free of debris and contaminants. When I drained my Coolant it was VERY brown and dirty so I can only assume that they did not follow this procedure. In addition I am unable to determine if the hairline crack was a result of overtightening the Hose Clamp to the Radiator or excess pressure buildup or fatigue and brittleness due to being the original Radiator. After paying over $1000 for this part of the job I would have gladly paid for them to replace the Radiator had they taken their time to fully inspect everything and do it right the first time. The lack of paying attention to details such as not replacing the rusted hose clamp, and not installing the Radiator Fan Shroud correctly are not what I expected and certainly not what I paid for. I expected a QUALITY job and got much less. I am sure Corey and his Crew have done much good quality work for many diesel Truck owners but I got less that that and no response from him after my message. I believe Corey has too much on his plate and not enough qualified Technicians to perform good quality work. I will not be using them for ANY repairs on my truck in the future. Good luck Corey. You don't need my $$$$ anyway. Beware of quality issues if you use his services.

I hit a deer and I was in a pinch needing some help on a sunday afternoon. After spending long…read morehours on the phone with Roadside service and insurance, I had to look for someone who could help me. I called up Mike owner of 87 Automotive in Brady, who was very professional, courteous, and willing to help. Long story short he helped me with my issue which allowed me to get to my destination safely 2 hours away. I would highly recommend him, and would call upon him if I ever have automotive problems in the future.