We're looking to redo our fireplace, so I made my way to one of two Crofts (the other in…read moreBountiful). It's strangely tucked away betwixt a Tuesday Morning and a rue21 in a corner of Brickyard Plaza. The hulking shadow of the HomeGoods/TJ Maxx almost makes it invisible, if not for the shimmering flickers from the fireplaces inside. Great service! The staffer showed me the different types, gave recommendations on the kind I was looking for (actual wood-burners), and, in a shocking departure from the regular salesperson tactic, gave me pretty specific price ranges for my needs. She also gave me space to look around and didn't lurk over my shoulder. A+ work here. I describe Croft as an "Oh I like that one! Oh I like that one!" sort of place. You see a killer modern style that you like ... then a red-brick one that you like ... then a rounded frame one that you like ... and so on. You'll come out brimming with ideas. Still, Croft is a "full service" kind of place. They can help with material selection, work from your design, and give you professional design idea. Cast stone, brick, tile & rock, and other types of mantles, as well as the cabinets or shelves above (or to the sides). So, essentially, if you see something you like, you can get it, but if you don't, they can make it. You'll find the big brands of fireplaces: Valor (expert in radiant gas); Real Fyre (vented log sets); Fireplace Xtrodoinair (big on high-grade steel and glass, as well "Green" fireplaces); DaVinci (bringing sizes from small to the OMG of 21 ... you heard that right, 21 FEET); and Dimplex (very modern in their designs). I went in looking for a fireplace and may up getting even more! Croft has a great selection of burning stoves, including Lopi's large selection of wood- and pellet-burning stoves. If you want one of those brass burner fire pits, Warming Trends brags that theirs will give you "Twice the Flame, (but use) Half the Gas." It's a large, narrow store, with fireplace examples lining the walls all the way down. They must have 20-30 fireplaces in this joint. Croft Fireplace Center is a great place to start (and maybe finish!) your fireplace journey. As for my fireplace remodel, I'm just gettin' warmed up!

Today we had our fireplace serviced by Bowen Jacobs. This is the second time he has taken care of…read moreus. You just cant get a more professional and knowledgeable individual. He is so skilled and efficient!!

skip absolutely blew us away! We brought him in to give us a quote on a new fireplace because of…read moreprevious HVAC company had told us we needed a new insert. Skip told us we had some relatively minor repairs to do and wouldn't charge us a penny. He could've made a sell but instead he made a lifetime advocate for this amazing company.

There was hardly any communication with our sales rep. Our meter was set over 3 weeks ago and…read moresupposedly our fireplace was installed over 4 weeks prior to that. I kept reaching out to our sales rep trying to find out what's going on since the meter has been set for weeks. I couldn't get any answer from him for a while. He kept saying he's going to get an update for weeks. This took way longer than promised and our sales rep was not that great. I couldn't get any answers from him and when he did respond it was short answer yes or no. I would really expect more from this company. Next time I would go with another company for sure.

I chose these guys as they seemed to have the most reviews, having said that none of the local…read morecompanies had stellar reviews. I thought the price of the service call was on the expensive side though they fixed what I couldn't and the fireplace works well now.

I called multiple companies to service my gas fireplace and kept getting turned down or no…read morecallbacks. Ignite was different -- they actually called me back the same day. Even though my specific fireplace model isn't one they normally service, the owner Jeremy took the time to personally help me troubleshoot and get it working again. What really stood out was his integrity. Since he didn't come out to my home, he refused to charge me anything. You rarely experien that level of honesty and customer care from a service company. I highly recommend Ignite to anyone needing fireplace repair or maintenance. Jeremy and his team are true professionals who genuinely care about helping customers.

I recently had Uintah Gas Fireplace out to repair one gas fireplace and clean/check a second. The…read morefirst one was experiencing a problem with the glass screen becoming all covered with black soot during use. The second, while working fine, was due for a cleaning and I certainly did not want both fireplaces to cease functioning during the peak of the winter heating season. It did take about 4 weeks for an appointment to be scheduled, likely due to the time of year. However, the re-confirmation for my appointment was done several days out, and on the day of service, my technician texted ahead of time so I knew when to expect him. Upon arrival, he had a mask and protective shoe covers, which was appreciated for obvious reasons. He quickly determined the cause of the problem with the first fireplace and thoroughly cleaned out the pipes and various parts. I like that he took the time to discuss with me how it works and recommended cleaning and maintenance. The second fireplace was also quickly cleaned and now both look brand-new and work better than ever. I see that the Yelp community gives them a low number of stars - but my personal experience was really fantastic. I would recommend them and hopefully you'll have the same experience as I did!

Hard to give it a review when there was really nobody there to answer any of my questions on a…read moreSaturday afternoon. Asked about prices they just gave me these ranges of things that meant nothing and didn't really seem like they had somebody that wanted to come out and take a look at the project- Who has time to return to a place like that and get a bit?

Our home HVAC system broke down on the hottest week of the year. The good people at Boulard got…read morethe right system, and they had the whole company out installing our system so that we could be cool again. These are remarkable people, with a commitment to honest and dependable service. When our water heater failed, we didn't even think of anyone else.

Quick response, very friendly to work with, the tech was right on time and they fixed the issue. I…read morewould use the again.

Incomparable excellence servicing, diagnosing and repairing stoves is the standard for Love's. My…read morepeace of mind knowing that stoves will be safe to operate optimally is worth annual appointment.

I cannot say enough good things about Love's Fireplace. They absolutely saved me right before the…read moreholidays. My fireplace is my only heat source in my basement apartment, and because of my disability, going without heat isn't just uncomfortable--it's unsafe. When my fireplace stopped working, I was terrified I'd be stuck in the cold. Love's Fireplace stepped in immediately. They treated my situation with genuine care and urgency, coming out after hours so I wouldn't be left without heat. Anton was kind, professional, and incredibly knowledgeable. He didn't cut corners, didn't rush the job, and explained everything in a way that made me feel comfortable and confident that I was in good hands. What meant the most was how compassionate they were. My mom was worried sick that I wouldn't have heat, and Anton reassured both of us throughout the whole process. He went above and beyond to make sure everything was working perfectly before he left. Because of Love's Fireplace, I'm warm, safe, and able to enjoy my home during the holiday season. Companies like this are rare--people who actually care about their customers as human beings, not just appointments on a schedule. If you need anything fireplace-related, I HIGHLY recommend Love's Fireplace. They are exceptional. If you're located in Lindon or anywhere in Utah County, they're the best people to call.

Hearth and Home of Orem, Utah is by far the best fireplace and wood-burning stove company I've ever…read moredealt with! Upon moving to this county, I received several bids from other fireplace companies locally. Hearth and Home showed up on time as scheduled, and the representative Kyle, was very knowledgeable and professional. Super awesome to work with! They have a great show room and I was able to actually see the wood-burning stove before I ordered it. I also really appreciate that they were willing to paint my stove the color I wanted (new iron) instead of having it solid black. Mike did a perfect job painting & installing. Evidently, he has great experience with painting because there were no drips and he made sure to tape everything off so the result was absolutely perfect! They even painted the pipe to match! Love love love this company! I would recommend them to anyone who is looking for a fireplace insert or a wood-burning stove. Five star products and service!!! And, by the way, for the reader sake, I was not paid to write this review and I have had no prior experience with this company whatsoever.

Our experience at Hearth and Home was very poor. There was little to no project management…read more Contractors were not aligned, not scheduled properly -- nobody was working to get our fireplace install done. Office care and follow-up was insufficient; no-one showed follow-up or leadership. I had to manage it all. And there was a lot of basic incompetence: the wrong fireplace being ordered and installed; the facade covering not being scheduled, then turning up in the wrong size. And so on. I have a busy working life, like we all do, and frequently I had to cancel work plans with little or no notice, to be at home to let contractors in, who then didn't or couldn't do their jobs. And when I reached out to the Hearth and Home office, fingers were pointed, but the job wasn't resolved. I'm left looking at a big invoice that I don't think this company has earned. They have made my life stressful, I'm really aggravated by the experience. Two months after I walked into the Sugar House office, the job still isn't done. In sum: I can't think of a more earned one-star feedback than the useless team at Hearth and Home. If you read this review, go somewhere else, please.

I contacted this firm about an issue with a fireplace. Very helpful and friendly. Will definitely…read morecall them for HVAC or fireplace work n the future.

From the owner: I Know a Guy HVAC is your trusted, locally owned heating and air conditioning company in Salt Lake…read moreCity, UT. With over 50 years of combined experience, we specialize in heating, air conditioning, furnace repair, AC repair, gas lines, fireplaces, custom duct work, new construction, and remodels. Our commitment to exceptional customer service and honest, competitive pricing ensures you receive the best solutions for your comfort needs. Contact us today at (385) 455-4700 or visit our website at iknowaguyhvac.com to schedule your service and experience the difference.

I've had 2 other fireplace repair companies try to fix our problem. This guy came and went…read moremethodically through the fireplace workings and figured out it was the switch. Just amazing. If you have a gas fireplace having problems, these are the only people to call.

WOW - I can't say enough about Hearth & Home! My fireplace insert was having issues towards the end…read moreof last winter, and I knew I needed to schedule a tune-up before the upcoming season. From the moment Dan arrived, he was so knowledgeable, and explained everything as he went. I learned so much, and there were more issues than I had suspected. Despite that, Dan didn't try to charge me for anything that wasn't needed. I did need a new controller, which was obvious upon seeing it, but that was only $60 (not $300+ as others may try to charge) and the other issues were simply how the logs were placed, latches not being properly attached, etc. I also feel very reassured to know their service is guaranteed for 1 year (not including parts). I highly recommend Hearth & Home to anyone needing service - they are the best!

Rock stars! I even got them setup with my boss...if that doesn't speak to how great of a job they…read moredid for me you must not have a boss. We did a complete heater/ac purchase and after Window World (see my review) you will better understand how terrible a big purchase like this can go. We had everyone and there dog out to "Interview" and Marcus our sales rep was by far the best advocate for us and we ultimately selected them. Pricing: For the level of equipment we bought they had the best prices. We had lower bids but for lower rated systems. Service: Next day install with Marcus at my home that evening checking on our satisfaction. He stayed and tested every inch of that system. Rebates: All i had to do was add account info, sign, and mail. We could not be happier with our purchase!

Wonderful service, honored commitment, very pleased with install and post performance. Price was…read more1000s less than other quotes. Would definitely recommend.