started off okay but as she started doing the pedicure she cut out a big chunk of the side of my toe assuming it's the "cuticle" and my big toe has been swollen and sore from the past few days I take a close look and my toe is infected with puss coming out. never have I ever had this happen to me and now i understand why the prices were so cheap. read more

Rushed and didn't take into account the design I had requested. Did his own thing and actually cut me. Will not return.

Appointment was fast. Which was nice. They did exactly what I wanted. Friendly. I feel it could have been a little cleaner. The nail design bottles at each station covered in nail polish. But all in all a good place read more

We use to come here a lot when I was younger. They were one of the best nail salons in town. Unfortunately, after a pedicure this week, I can no longer recommend them. Their cleaning quality is not great, the pedicure was the most basic of basic of pedicures. I barely got any lotion and my friend got a giant cut into her nail. Very disappointed. read more

Most unprofessional business I have ever dealt with in my life! Had an appointment for 2 pedicures, showed up on time to find that our appointments had been given to 2 other people that had walked in minutes before us. Owner told us he could still fit us in but it would be 20-30 minutes. We decided to go grab coffee and told the owner that we would be back. Came back 30 minutes later and was refused service because they were closing early...after he had already said he would still fit us in. I have never been treated so rudely by a business owner in all of my life. I have been a customer of De'france for years, not anymore. Take your money elsewhere, unless you like being treated like crap! read more

Avoid. Worst pedicure I've ever had! Did not do the normal pedicure protocols such as scrubbing. I'm I'm usually not a critic but this was bad. And the owner had attitude. Just go elsewhere and don't waste your money. read more

I getting my nails and feet done here. I have never been comfortable with anyone giving me a pedicure, until I met Kim. she is the best EVER. I have never been disappointed with my service or custom service. Danny is awesome as well. absolutely would recommend De'France nails. read more

I moved here from a larger county, and it's hard finding a place that can meet my pedicure expectations. A couple owns this business, and the wife gives the best pedicures in town. Ask for a pedicure; you'll be glad you did. read more

Came with a friend. Dirty shop. Needs vacuuming, scrubbing, decluttering. Used the same brush and pumice stone on both of us. Sloppy pedicures - polish on toes that didn't get cleaned off. Both of us had cuts. One toe is bleeding. Afterward I found out my sister got an infection from a cut she received there. When it became clear that we were not getting a foot or leg massage, we asked and were told if we wanted a massage we would have to come back tomorrow. No wonder they were not busy. Never ever returning. read more

My wife, 16 year old daughter, and I got Mani/pedis. Good price, good service, everyone was happy. We'll be back.

When I first walked in and saw the wait, I thought I had finally found a good nail salon in Moses Lake. I signed in on the clipboard as instructed, but they didn't go by the sign-in sheet. I waited over an hour for them to get to me with people who came in after me going before me! I left w/o getting my nails done! Never again! read more

Without a doubt the worst nail salon ever. I can't believe I didn't walk out immediately. Now I have infection in toe and I'm disgusted with myself for staying when I saw the unsanitary conditions. Stay away. read more

When I am in Moses Lake, I come here to get a pedicure. Every time it is slightly different. I usually am happy with how my nails look and the people are always friendly. The only recommendations that I would give is that it is best to call in and make an appointment. They do take walk-ins, but sometimes the wait can be long. So on some visits the pedicure can feel rushed instead of relaxing, depending on how many people are waiting. (I think they have downsized on how many employees they have so they are very busy) They do need to add to their color selection, as I feel they are limited on colors. In conclusion I am happy with how my nails look, but they could improve the experience slightly by not being so rushed and better color selection. read more

RUN!!! Worse nail salon I ever been too. -they don't clean their tools properly -RUSH through EVERYTHING -when I ask for them to fix something their automatic response is "we don't do that here" -i told them I don't like something they tell me "you should of told us earlier it's too late now" when it wasn't too late & it was a fairly easy fix -the nails turned out very sloppy I'm VERY disappointed, save your money & go else where read more

The worst place to get your nails done. Does a horrible job shaping acrylics then blames you for having bad nails. Will never come again.

I went on a Tuesday afternoon thinking it wouldn't be busy, but surprisingly it was. I wanted to get a gel manicure and was pleased to see they have a large variety of Gelish. I didn't have to wait long, and they did a great job at shaping and clipping my cuticles (which is really the main reason why I go to nails salon because I'm terrible at both). However, I noticed that they didn't use the pH bonding solution that I'm use to (and I know is part of the Gelish application) and slopped the top coat on causing the edges to look messy and the gel to cure under my nail, which was annoying but an easy fix. Overall, the place is reasonable priced ($25 for gel manicure) but I think because they're so busy, they tend to rush. I would totally go back for cuticle care and shaping but will probably stick with doing my own gel. The acrylics looked good, from what I saw, and the pedicures seems pretty typical for what'd you'd expect from an Asian nail salon. read more

If I could I would give them zero stars. I went in for a full set and came back a couple weeks later asking for them to remove the acrylic nails since my real nails were about the same length. I walked in there was no one besides two employees. They asked me what I need. I told them just a removal. The guy proceeded to ask me where I got them done at where I responded there. He got into a full argument that they didn't do my nails. I was irritated and left to get them removed elsewhere. read more

Wham! Bam! Thank you ma'am!! Had to be the quickest pedicure I have ever had. From picking out a color to sitting under the dryer it couldn't have been more than 15 minutes. Removal of old polish, quick cuticle check, a couple swipes with the cheese grater and it was on to the polish. The salon was sketchy, needed a good cleaning. read more

Horrible!! Spent $60 on gift certificates for my daughters then at appointment they tacked on an additional $5 to each for a crappy job in the end. Probably won't be back. read more

Visited De'france Nails early Tuesday morning for a pedicure. I have used them previously and always been satisfied however, I thought the service was even better than my earlier experiences. My feet and toes feel so good; I will continue to use them. read more

I will never come to this place again!!! I got a pedi done and the wife cut me so bad. She did NOT clean the tools and my toe was hurting so bad and puss was comin out of it!!! read more

Got dragged here by a friend, whose turn it was to pay for our pedicures. The chair controls did not work, and it was a total rush job even though they we were the only customers in the salon. The guy scraped both of my ankles with the pumice scrubber to the point I walked away bleeding. They used razors, which is illegal! He did not trim and file my nails properly, and they were jagged and I had to touch them up myself. Then he apparently wasn't paying attention when I told him I wanted a design, and he put it on over the top coat, and was irritated when I pointed out that I had wanted a design in the first place. He did by far the ugliest sloppy flower on my toes I have ever seen. Yeah, never never NEVER again. read more

First, I called to check the hours of operation, and the guy that answered was rude. Then, Like the previous review states, it is a long, annoying wait when I got there. Finally, and worst of all is when I actually got called back to have my nails done. Not only could I barely understand what he was saying, he was very rude as well. Of course I could not walk out with only one hand done, (although I did consider it) so I just waited it out. Also, they pretty much pick out what you are getting done. And obviously it is going to be the most expensive route. Hand painted designs on every nail with color. Well, at least they looked decent :/ read more

I went to this place three times. The 3rd only a couple days later my nail acrylic started cracking. So I called the nail place to ask if they would fix it for free or if I should take my business else where. The man on the phone said to come in and they would fix it. So I go in, they take off all my nails and replace them. Then the lady tries to charge me $40! I'm like Whoa, I called and the guy said you'd fix them. So the manager is like no, only I can make those decisions. Ive never seen you before and if i had Id have remembered you. So I pull up my bank statement on my phone to not only prove that Id been there but less then a week prior! I was like fine, I will pay for them but never again will I return here!!! HORRIBLE consumer care! If you cant guarantee your work then I surely wont guarantee my money read more

After being a customer for 15 plus years Danny wouldn't accept a gift certificate. That's ok their service was going down hill the last couple times. No way I'm going back!! read more

Danny - has racial issues. I went in one Saturday and he just let me stand there without saying how long it would be. When I said, you're just gonna let me stand here, he said it'll be a couple of hours and he was busy. read more

WORST PLACE TO GO!!!!!!! They were busy and my sister prepaided for me so I walked in, sat down with someone and literally he was done in 10mins. All my nails were uneven, angled and looked like shit. Went to REAL NAILS and they said it was the worst set shed ever seen! Worst place to go.... Horrible. And this isnt the first time theyve wronged me. read more