Joelle has been cutting my hair for two years, helping me assess my scalp and getting it in the…read morebest shape possible to assist with hormonal hair loss. With her recommendations it has gone from sad and lifeless to moist bouncy curls and I have already seen some regrowth. Today, I was treated to two hours of pampering ... first at the head spa and then our usual cut and style time. The head spa was a relaxing retreat ... my hair and face were given deep moisturizing ... I could feel my face soaking in the moisture from the mask as if it were having a nice drink. My facial skin is very reactive to allergies and I had zero trouble with today's treatment because Joelle is very particular about getting natural beauty products in that enhance without any harsh, unnatural ingredients. My hair really enjoyed a deep moisturizing while I relaxed with a lovely head and shoulder massage. I know there is a step or two I'm leaving out here but let's suffice it to say it was a lovely experience in a relaxing setting that left my scalp visibly refreshed. Awesome job as always. You can put your trust in the hands of Joelle and Ruby Red Designs!

I have been seeing Joelle for 3 years and absolutely love what she does to my hair…read more When I first saw her, I told her I wanted to keep the length but wanted to add red and not have high maintenance. What I mean is not having to come see her every 6 to 8 weeks. She said great let's do this and she did it. And all in a reasonable price. She has continued to add flare to my hair. I went from doing just a simple baulyage to do bright colors going reds to purple to even blue and green. And when I did the blue and green, I told her I wanted to do russian roulette with my hair. And now I stick with purple because that is what I love, and I let her do her magic. Oh, and did I say I get tons of compliments on my hair. Even when it's 4 months old, when I am stretching out the color so I don't need to go see her.

I always have a wonderful experience here. They are kind, ask the right questions, and make sure…read moreyou are completely satisfied with their work. The ambiance is relaxing and refreshing. Charlotte did my hair for my wedding day and I received so many compliments. I trust them completely. Great care and great hair!

All the stylists are fantastic and listen to what their customers want, offering advice on styles…read moreand products that will fit their hair and needs. I've always had great service and ended up with hair I love.

I love this place! Lexi is my stylist has been for a couple of years. My haircut is always what I…read morerequest and she is also good about giving me advice when I request it. She is kind, reliable and an excellent stylist. The Salon is in a great location so convenient, everyone is very friendly.

UPDATE I had to do a chargeback on my credit card to be refunded because from the jump, Violetta…read morerefused to own her obviously horrible haircut. Violetta is an unethical and untalented artist and deserves to be rated as such. This will take months if not a year for us to grow out. A refund isn't even enough. She doesn't listen, she is cold and gives off a very unprofessional vibe. 0/10 would not recommend.

Ali is great. Has been doing my pedis for seven years or so. Takes sanitation seriously…read more She knows how to make your time relaxing (great chair, too), and we laugh a lot. I can't imagine going anywhere else.

AMAZING!!!! Amber the owner was super WARM and welcoming. I got my nails done by Brenda, let me…read moretell you, if you need your nails done by someone in Moses lake that is your girl! Salon was super clean and CUTE, plus a sweet little doggy as a bonus! My husband came in with our kids and Brenda had a treasure chest with candy and stickers, which held them over for the last 10 minutes of my appointment. 10/10 experience!

I set an appointment for brow & lip wax and a pedicure. The owner was on the road when I set it…read moreand I asked her if she was going to remember to note it down. She assured me she would. On the day of the appointment, I walked in to her business. She was talking with a nail technician. She turned around and instead of greeting me she said, " your room is ready." I was taken aback as she didn't greet and acknowledge me in a proper manner. I went to the "room" and waited a few minutes before she came in. She proceeded to "shape" my eyebrows while talking about her father dating younger women! She ultimately left me with half an eyebrow! She tinted them and tried to hide the mistake and I didn't notice until I got home. For that, I paid full price. I then stated to the nail technician that I was going to pick my color for my pedicure and she quickly told me I didn't have an appointment! The owner heard and quickly got on her cell phone to call another technician in. What a fiasco! Not only is this place unprofessional, the owner is not a true businesswoman. Her customer service skills are appalling! Her conversations are inappropriate and her "waxroom" is dirty. I will never go back to that pit of a salon. Mediocre service in all areas. She'd be better off closing and pursuing other endeavors. Her appearance was not professional. I am sickened!

Christine does an amazing job with my wax. I stop in every few weeks for a brazilian and she is…read morecourteous, professional, and friendly. I enjoy coming here every time for her waxing services. Highly recommend!

I love the quality of the haircuts. B did them in 15 min, and it was well done. Honestly the best…read moreI've gotten. Really raised my standards for a good barber. I'd go back in a heartbeat, but it's difficult to get in, and difficult to get someone to answer. I left messages and haven't received a response. I absolutely recommend her as a barber, but I'm not crazy about the loud rap/r&b music that's too loud to tune out. It's uncomfortable to sit with young kids listening to inappropriate lyrics and expletives.

you are a great barber you can do anything Your business is a great success. and you can do any…read morehair cut i like all of the things you have done for me thank you B and you have all my support you are the best barber ever

I came here and got good customer service and was inticed by the hello kitty chairs. The nails are…read morethe type you glue on without the top stuff over it so colors work better for the acrylic set if you do not want your nail growth to appear underneath if you get french tips.

Very un happy with the service I received. Bad customer…read moreservice. Made me fill like I was putting her out. Had a child check me out she didn't even check me out herself! Although I did give the young guy a tip.