1-star because I have used this company for my business signage and they did a fine job, so I used…read morethem again for my baby shower signage. However, this is where they lose stars. Customer service is terrible. I am more than disappointed in how the job was handled. Emailed asking for a quote and sent examples of what I wanted. I was emailed asking to call and leave a credit card in order to start the job. It was Thursday at 5pm, their closing hours, so I did not call back right away. Over the weekend I made edits to my signs since I believed they wouldn't start the job until they had payment. I called 9 AM Monday and then was told that the job was already printed. I was charged for a sign I did not want. No offer to remedy their mistake. It left a poor taste in my mouth. To make matters worse, they overcharged me for what was originally quoted and charged my card without confirmation that the quote had changed. No response when trying to reach a resolution. As a business owner myself I feel like miscommunication on their side should have been taken accountability for.

I wanted to get a window decal custom made and I stumbled into this place by accident. They were…read morevery friendly, and very efficient. All I had to do was email a picture of the design, and they were good to go. They surprised me by having it ready in a day. This is a direct dichotomy of the other sign shop that fooled around and did'nt care if they got my business or not, and wanted to charge a flat fee plus one hundred dollars an hour.I don't like to take pictures, so I wont show you the fantastic job they did. All I can say is that if you're curious/bored enough to see what the decal is, google Calvert Loyalist flag. There you will find all the answers (in more ways than one).

WOW, this company did a great job! I submitted my thoughts and design for my husband's boat name…read moreand told them what specifically I was looking for. Carmen reached out to me immediately and we had the design approved by the next day. One of their employees even agreed to go install it on his way home so I could surprise my husband. They did a fantastic job at a fair price. Could not be happier with the service and product they delivered. Thank you!

Great company! I ordered a banner for our little league team and needed it fairly quickly. They…read moreprinted and shipped THE SAME DAY and I received it fast. Communication with the company was 100% and I felt cared for. Thanks again! I'll come here for all my printing needs in the future. Shoutout to BJ, thanks for all the help!

Purchased a great quality American flag from their storefront. They have everything you need to…read morehang your flag proudly and ready to go. Many other types available in stock. The staff was very friendly and helpful. 10 Stars!

I am extremely happy with this company! They are so knowledgeable and professional. Our…read moreinstallation went flawless with their incredible employee Jack! Jack took the time to explain everything to us and made sure all of our questions were answered before he left. I recommend this business to everyone! I wish I could give them 10 stars! K. Fehr

They were very receptive to a new customer. They were timely in their service. They delivered…read moreexactly what I requested. The price for the service was very competitive. I will take all my business here. I will recommend Engraphics to everyone I know.

While I appreciate the quick turnaround, please be sure to ask for an itemized total BEFORE you…read moreapprove your items. I was tacked on a $20 rush fee after everything was said and done without knowing about it. I understand I was accommodated quickly, I did purposely select an item in stock already in store and $20 was pretty excessive considering the price of the item.

I was referred here by a friend to order car magnets and could not be happier. Miguel and his staff…read morewere friendly, knowledgeable and took great care of me. They even stayed late so I would not have to fight after work traffic the next day to pick up my magnets! Now that's customer service. Thanks Miguel and staff. If you are looking for car magnets or any type of signage check them out!

As a Manager, I have utilized the services of this company for 4 different business locations. I…read moream always at ease in regards to my ability to trust their knowledge, creativity, integrity, very reasonable pricing, and overall professionalism. I will always utilize the services of this great company!

They are exceptional! They have great customer service & do…read moregreat work!! I've had multiple things done from them and their turn around is super fast! 7-10 business days or you can opt for a rush order (involved a rush fee) They literally do EVERYTHING! Hats, patches, embroidery, graphics, printing, flyers, uniforms, programs, signs.. You name it.. THEY CAN DO IT! + they are LOCAL & BLACK OWNED!

I ordered embroidery patches and when I picked them up, all of the colors were different from what…read moreI approved and the iron on was very thick. So she agreed to redo the patches and correct the issues. She sent over a sample, I approved the sample and when I got there to pick them up the patches looked cleaner but the colors were still off. She stared she used the college she always used for that specific company. I politely said ma'am thosearen't the colors I ask for. What they normally order has nothing to do with my order. She refused to make the situation right and told me to leave because she wasn't going to do anything. I was furious.. upon reading other reviews, other customers had the same issue with their colors being incorrect and darker. That was $155 down the drain and i felt like it was just taken. I'll never use this company again. ompany

Pretty disappointing. Have a friend killing himself with alcoholism. TIME IS OF THE ESSENCE…read more Asked Houston Sign Company to make me a number of small signs with positive messages I could set about his house to make him stop drinking. Hoping for the best. Said it would take three business days. I called the next day. They had not worked up my prototype. I called again the next day and they said an email had been sent to me to approve the form. I had nothing that said Houston Sign Company. Called again and they said the email was from an individual. All the trash emails I get and they think I'm going to know who this is? I found the lady's email and approved it. Three business days later I called to set a time to pick up the signs. They said they had not even started on it. They sold me a product they did not have. I said "Why didn't you call me?". She said they sent me an email. Why would I be looking for an email. I never found the email. They should have called me. I approved new materials. Because of the screw up on their end, i asked that they expedite delivery. I requested next day. They refused me and took three full days. Because of their screw up I could not get the signs to my friend till the next week. What I thought would be simple turned into a big project because of Houston Sign Company. Not using them again.

Houston Sign Company just made a real estate sign for me, and it looks great. The material is very…read morehigh quality and the colors look really nice. Great communication and very smooth process too. I highly recommend them for all of your sign needs!

My fiancé and I stumbled onVivid Graphics and from the moment we walked in the door Ray was…read moreAmazing. He attentive, suggestive and respectful. He helped my fiancé's vision come to life. We will only be using Vivid graphics going forward! I've never seen my fiancé so happy with any print results until now. I'm a graphic designer but my fiancé is not and he took the time to explain to her what changes needed to be made to make her vision come true. Every time she spoke with Ray she felt more confident and knowledgeable about the design process.

Initially, I sent an email as instructed on their website. After several days and no reply, I…read morephoned. I spoke to Ray (who I believe is the owner) who explained he saw the email. He quoted me a price and 2 days later I emailed him the approval to do the job. I have spoken to him a couple more times since asking if he is coming and he always has said yes, "today or tomorrow". That was more than a month ago. If you don't want a job, don't accept it. Let the consumer continue shopping. Now, my time has been wasted.