Will be interested to see if they delete this:…read more Was taken for quite a ride with this vet. Spent over $1,300 for a consult and spay just for them to be closed for 2 days in a row with less than a 24 hour notice. Waited over 30 minutes at the initial consult appointment. Day of the spay appointment, I drop my cat off at 8:00 AM and was not even given a phone call with an update. Tried to call them for an update at 1:45: PHONES OFF!!!!! Called at 2:00 PM to find out the my cat has BEEN SITTING IN A KENNEL AND STILL MOT SPAYED! She was not spayed until 3:00 in the afternoon with the excuse that "it's busy" but they'll put her under and give her something to come back up. AN 8lb CAT?! She's not a science project. She was in a kennel for more time than she was in recovery which was a little less THAN 2 HOURS! Arrived at 5:30 for the pick up and Waited over 15 minutes in an empty lobby until someone decided to step out from the back. Brought my cat home with oral gabapentin and she could not tolerate it. Was advised by a TECH to continue giving oral gabapentin when my cat was clearly adversed to it and told me to call back if she was still having problems. Tried to call back and they were closed from 12:00 on Friday until that Monday. Not even ONE doctor on staff? Closure announcement made LESS THAN 24 hours in advanced AND made through their GOOGLE ACCOUNT? Not even an email or automated phone call to inform patients? Sketchy business, sketchy service and I will NEVER go back. I will be letting everyone I know to steer clear of this vet unless they want to spend a grand for lousy service.

Staff is super friendly and welcoming. Facility is impeccably clean. Dr. Henry and Dr. Temple…read morereally care about your pets and take the time to get to know them as much as they can during the appointment. Had taken a new kitten here for vaccines and neuter and both Dr. Henry and Dr. Temple were super sweet with him. Our other cat was in need of a regular vet and so we took her to Dr. Henry to address seizures that have been happening with her. Again, amazing care and no unnecessary tests run - just what was actually needed. So happy to have found them! Parking is also super easy which is nice.

I met Dr. Marks and his team while working a table for my wife's business at Norwood day. I also…read moreread about Ashfield Cheyne Veterinary Services in the local papers. I believe in supporting local business, so I decided to switch vets and give Ashfield Cheyne Veterinary Services a try with my Bichon Frise Billy. First, the staff at Ashfield Cheyne Veterinary Services are extremely courteous and provide a great customer experience from when you walk in the door until you leave. Dr. Marks is great! To put it frankly, there is no 'B.S.' with him and he is upfront and honest with you. From everything to your dogs condition to his services. His goal is to just provide a great veterinary service that you feel is worth every penny and it shows! His attention to detail and care for my dog was great! He takes the time to answer any questions and is genuinely interested in you, your dog and what you have to say. His services are not simply in and out. Other veterinary services will take your dog to another room and perform the shots, which frankly bothers me. Not only does the dog stay in the room, Dr. Marks gave him the shots and drew his blood! Again, the little things matter. If you live in Norwood or surrounding areas, Ashfield Cheyne Veterinary Services is bare none the best around. The office is brand new, the equipment is new and the places is spotless! Ashfield Cheyne Veterinary Services is my new veterinarian for as long as Billy is on this earth!

Our kitten recently developed a case of roundworm and they've been very helpful in treating him and…read moreanswering all of our questions as well as providing the necessary documentation for our insurance. Thank you Ashfield Cheyne team!

As a first time cat parent, I always felt comfortable bringing Wobbles to Back Bay Vet Clinic. She…read morewas already 8 years old when I adopted her so we came for semi-annual checkups. Dr. Graham and all the nurses were gentle and patient. Dr. Graham in particular did a great job of explaining medical terms in a way that was easy to understand. When I brought in Wobbles to check on a weird lump, they determined that it might be cancerous and referred me to a local pet hospital where it was diagnosed as an untreatable cancer. I appreciated Dr. Graham's compassion when he broke the news to me and all the care the entire team showed to Wobbles. during the process. I don't live in the neighborhood anymore, but I highly recommend Back Bay Vet to any pet parent.

Back Bay Veterinary Clinic is unsafe and unhygienic. The staff, especially the management, are not…read moreonly rude but often dishonest. DO NOT bring your pet here if you care about them or good service!

Knowing I was getting a new puppy, I researched vets in Boston and Cambridge to find the "Right…read moreOne" in advance. At that time, South Boston Animal Hospital (now Banfield) was located on East Broadway in South Boston... a bit of a drive from Cambridge. Upon meeting veterinarian Natalie Waggoner, I knew she was our new vet. A few years ago the location changed to 9 West Broadway, a great place as it's right across from the T, has street parking, and a place to walk your pup nearby. Dr. Waggoner has cared for my coton de tulear for 9 1/2 years now. Molly started out as such a finicky eater that I worried. I think most vets would give a list of food recommendations... Dr Waggoner suggested foods I could purchase, gave me a home recipe if I wanted to cook, but so importantly... gave me tips on reverse psychology to make Molly eager to eat. She called periodically to check on Molly's eating (unbelievable to get unsolicited calls from a vet, right?). At 9 1/2, Molly is super healthy, a good eater, and (although she hates walking in the door of the clinic) loves and trusts Dr Waggoner. She has had an issue with teeth and Dr Waggoner extracted those that needed to go, and has helped us to do the best we can with little coton teeth. Something I should mention is cost. I'm guessing that the vet clinic charges average fees and now that it's owned by a chain, I imagine that the fees are standardized. The question to be asked is how many services are recommended. Dr Wagonner tells me exactly what Molly needs and I never have to guess if there are unnecessary services or charges. In the last visit I asked if Molly should have the senior dog Xrays for her system. Dr Waggonner carefully studied her chart and said that I Could if I had concerns, but she thought it was fine to wait; she felt comfortable that Molly is in good shape. Finally, let me mention the techs and staff. I think there is reasonably high turnover of personnel in some clinics. So many of the same people are there from early days. They are gentle, they know the names of pets in the community, and we consider them friends. It is to my embarrassment that I have waited over 9 years to write a review of Dr Waggoner and the South Boston (Banfield in South Boston) Animal Hospital. I hope this comprehensive review covers most questions. Susan Dietrich and her coton, Molly.

Don't leave your pet alone with her or let her take him/her to the 'other room' because your pet's…read morelife depends on you. We loved her for years too until animals started dying. Now that Banfield is in the mix they make their employees sell, sell, sell to make money off unsuspecting pet owners. One's bad, the other's worse.

All the staff are wonderful, but I need to give a special shout-out to Dr. Young. Dr. Young is…read morefantastic! She knows exactly how to handle our dog, who gets very scared at the vet. She is kind, knowledgeable and caring. So glad she joined the practice!

I came here to write a review about Dr. Wosco who is just amazing! He truly cares about your animal…read moreand is extremely thorough. My frenchie is 5 and no vet has ever spent as much time as Dr Wosco had- he looked deep down in his ears (didn't give up when my dog got grumpy) to see how his chronic ear infections are doing. Normally, we'd get the medication and be on our way. But Dr Wosco even cleaned his ears afterwards and offered solutions to help get rid of the infections for good. We came up with a plan together and he was honest and communicative the whole process. I felt that my dog was in the best hands instead of feeling that "ear infections are just a part of being a Frenchie". He is a special vet.

This is by far the most professional and compassionate vet we have experienced in the area…read more We moved to the area five years ago with two dogs and a cat. I tried other vets closer to us before I finally tried Holmes. I am so glad I did. Our two dogs are quirky and very anxious. We have had multiple visits at Holmes now, and every time the staff are incredibly nice, accommodating, and professional. The doctors are not condescending. They understand how to explain treatments and procedures in a professional and easily accessible manner. Honestly, they ease my anxiety about taking my pets to the vet, along with easing the anxiety of my pets. Prices are definitely competitive, too. Grateful I brought my fur kids here. This is our vet moving forward. I highly recommend! They are worth the drive! Thank you!

I'm very disappointed with my experience at this veterinary office. The staff was consistently…read moreunfriendly and unhelpful, making interactions uncomfortable and unwelcoming. A major reason I chose to switch vets was the pressure to use their in-house pharmacy. It felt less focused on my pet's needs and more on pushing services for financial reasons. When I asked questions or looked for alternative options, there was little guidance or support provided. The overall experience reflected poor customer service and a lack of transparency, which ultimately led me to seek care elsewhere.

We've been coming to Small Door in Brookline since they opened. Our Dr. is one of the best around…read more All the staff here are super friendly. They have a couple different membership options. We go with the plus because it ends up saving money on blood tests in the long run. It also includes the vaccinations and flea and tick treatment. If you're looking for a vet, I def recommend Dr. Waisburd at Small Door, Brookline.

Their nurses that are available for 24/7 chat are very helpful! As a first time pet owner I have…read morelots of questions and having a trusted veterinary practice answering them is very anxiety-relieving. I brought my cat in for a physical with Dr. Beth and she was very gentle during the exam :) I especially appreciate that they gave my partner and I time alone to discuss our spay options and timelines after giving us a comprehensive rundown of everything involved. They were able to spay my cat on Wednesday morning when the pre-op was Monday afternoon/evening, and that quick turnaround with a high standard of care is why I chose to spay with Small Door as well as using them as my regular vet!

I have had 3 pets cared for here since 2018. They've all passed. I have a new rescued cat who has a…read moreskin problem with itching that has removed his hair in patches and he has a swollen eye. I called to make an appointment yesterday, for today hopefully, but they wouldn't book an appointment for a new cat without receiving an electronic copy of his medical record, or a personal drop off of the documents. I had trouble uploading to their website and the internet is a widespread mess yesterday and today so I asked if I could book an appointment today and bring them with me. Nope. No scheduling without a record in their hands! I'm so appalled and frustrated with their policy that I am switching to a different vet. I'm tired of having to go through hoops to get service!

Considerate regarding owners and compassionate with animals. The hours are decent and the office…read moreis close to where I live. I couldn't ask for better.