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    Decor Bath & Lighting

    1.0 (2 reviews)
    Open 9:00 am - 5:30 pm

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    13 years ago

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    Balkar S.

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    12 years ago

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    Splashes

    Splashes

    2.6(20 reviews)
    1.9 kmMount Pleasant
    $$

    Worst experience ever!!! Ordered a shower bar, got told it would be about 3 weeks. It came in 6…read moreweeks later, went to pick it up, they sold it on us (theft). We had to order another one and that took another 2.5 weeks. Unfortunately the bar didn't work for our shower so went to return it and they said there would be a 25% restocking fee, if Moen would take it back. Say what? We will NEVER shop there again and will never recommend anyone else to shop there. One more reason to shop online, no customer service anyway!

    I came to this showroom upon the recommendation of my plumber. (Initially he had recommended EMCO…read moreon 7th, about 1/2 mile away. See my review for EMCO. Amazing showroom but not a lot in stock there. If you need something right away, don't bother going there). Upon arriving here, I was glad to see a parking lot beside the building; that excitement was soon tempered when I saw all the trucks in the lot and the dumpster bins taking up spots. Better to park on the street. When I entered the showroom, a nice lady greeted me and offered to help me find the type of faucet I needed. (I see other reviews of this place note that service here is lacking. My experience differs. I had great help here!). I like how they have a decent selection of kitchen and bathroom fixtures and appliances, and many are quite nice, but for me, they did not have a quarter of the selection that EMCO did, and they weren't as consistently über-cool and contemporary and artistic and high-end. Of course, the flip side of all this is, the products they have, while pricey, are not even remotely as expensive as those at EMCO. So it's a trade-off. Plus, this place carries a lot in stock (and if they don't have it here, chances are one of their other stores has it in stock. The faucet I chose was in stock in their Richmond store, and they were able to expedite its transfer to this store for my plumber to pick up in a day). My plumber was able to order this faucet at a 15% discount, so that helps! I also liked how this place opens super early for plumbers to pick up orders, so my plumber can get my faucet for me before my 8am appointment. I'll have my new faucet installed by 8:30am. Nice!

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    Splashes - Not many people helping, like really you can just walk around here!

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    Not many people helping, like really you can just walk around here!

    Decor Bath & Lighting - kitchenandbath - Updated May 2026

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